Name: The Summit at Grande Rockies
Address: 901 Mountain Street, Canmore, Canmore, Canmore, T1W 3B1, Canada
Rating: 7

Air conditioning

Elevator/lift

Smoke-free property

Heating

Express check-in/check-out

All Spaces Non-Smoking (public and private)

General

Bridal suite

Non-smoking rooms

Family room

Rooms

Accessibility features

Wheelchair Accessible

Accessibility

Laundry

Concierge services

Services and amenities

Restaurant

Meals

Free Wi-Fi

Internet

Free parking

Parking

Swimming pool

Spa tub

Pool and beach

Conference Hall

Business

Fitness facilities

Sports

Massage

Beauty and wellness

Children swimming pool

Family/Kid Friendly

Kids

Pets Not Allowed

Pets

Extra decontamination measures

Contactless check-in and/or check-out

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Banff Airport

The Summit at Grande Rockies

Canmore

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

A beautiful condo with exceptional beds, decks, hot tub, living room, and quick access to downtown Canmore.  Very quiet and well kept resort.  Staff responded quickly and efficiently to any concerns. Would highly recommend for a stay in Canmore. 

Beautiful penthouse with view and grand master bedroom

From the minute we walked in the door, we were happy. There is a view of the mountains from every window, the hot tub and pool table are a treat and the kitchen is fabulous. We would definitely return.

Grand Getaway

Parking is a nightmare, I have received a map by email. However it was not saying what should be our parking spot.
We spent almost 20min there and decided to call the number that they gave to us for support, the staff was really helpful and kind. She confirmed right away where we should park.
There was a group of people playing hockey and drinking whiskey at the parking lot...
And one last thing that I got upset was the property that as soon as we entered in, we could smell smoke (probably someone that was using before us ignored the rule of not smoking) . We had to open all windows and balcony door to try to make the smell go away. Unfortunately, the sofa really looked like it has never been cleaned before...

Not a bad stay, but could be perfect if some amends were made

The room we were given was on the main floor right next the parkade entrance.  I was concerned that it was going to be a lot of car noise but it wasn't too bad.  The suite itself was okay - nothing fancy but decent.  We liked the king bed and the kitchen was good (although the microwave was crazy loud when in use).  The bathroom needed some maintenance though - the pocket door to the bathroom didn't close and shower door was off the track so it didn't close properly either.  The instructions that were emailed to us needs to be updated (eg. said that we needed a parking pass to display in our vehicle that would be found in the unit and the wifi code could be found in the unit as well, but neither was true - no parking pass was there or needed and we also had to call to get the wifi code).  The parking stall assigned to the unit was a parallel park with a large HVAC unit in the spot sitting on 2 steel legs.  It was not well lit or marked with signage and we ended up backing into one of the legs and damaging our tail light and lift gate.  We're still trying to contact the building property manager regarding the incident but no one has gotten back to us.  This pretty much ruined what would have been a nice trip.

Place was okay but parking incident ruined our trip!

These are just a few pics from our second suite. The cleaning staff obviously doesn't clean properly also very bad system with multiple companies with suites unless you get pent house don't waste your time

Very misleading

My husband and I stayed at this facility as we attended a wedding in the area. I will start by saying the location was great in reference to where we needed to be. 

Upon our arrival the room seemed fine. We were quite busy our first night and only in and out of the room. The second night of our stay, however, we went back to the room to have some quiet time between events and found the cleanliness of the room to be poor.

Cupboard doors in the kitchen had a sticky substance splattered on them, one cupboard door was missing, the oven was filthy and appeared to have not been cleaned in a while, the shelves in the bathroom vanity had dust and strands of hair on them, and many of the dishes (the hotel asks guests to wash what’s used prior to departure) were put away dirty with food still caked on. Lastly, the dishwasher leaked water when we tried to use it and the toilet paper holder was falling off the wall.

We attempted to phone the central reservation number, as per the email confirmation, to express our concerns but nobody answered. We left voicemails and heard nothing back. 

We are definitely disappointed with our stay as we expected much more. Especially for just under $200.00/night. I wouldn’t recommend this hotel, nor would I choose to stay there again.

Expected more

The Summit at Grande Rockies states this is “penthouse luxury” on the 4th floor.... until you check in and are on the first floor with a parking lot view. When asking for assistance staff mention there’s nothing they can do, and even though the website says 4th floor you can’t be moved. Save your money and book elsewhere, this is not worth the high rates!

False Advertising

This was a great place for three families of varying ages to be. The space was large enough to accommodate all of us. Having the hot tub, pool table & 2 living rooms gave something for everyone to do. 

Family reunion

Room was disgustingly dirty, hotel staff are incredibly rude, got locked out of our room mid stay with all of our belongings in the room, spiders in the room on the 3rd floor, used/dirty dishes, dump of a hotel. Save your money and stay somewhere reputable.

Save your money

After staying at Grande Rockies in the past, this visit with The Summit was disappointing.  No AC at +28 (told to open windows) with noisy neighbours smoking pot on balcony; stained sheets and dirty comforter with no housekeeping available. Cute place, beautiful view, but won’t be back. 

The Summit at Grande Rockies

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