Name: Rocky Mountain Ski Lodge
Address: 1711 Bow Valley Trail, Canmore, Canmore, Canmore, T1W 1L7, Canada
Rating: 8

Computer

Air conditioning

24-hour reception

Smoke-free property

Heating

Ticket assistance

Garden

No elevators

General

Non-smoking rooms

Fridge

Family room

Cable TV

Hairdryer

Toiletries

Rooms

Accessibility features

Accessibility

Laundry

Concierge services

Luggage storage

Telephone

Services and amenities

Microwave oven

Meals

Free Wi-Fi

Internet

Spanish

German

English

Italian

French

Multi-language staff

Languages Spoken

Tour assistance

Tourist services

Barbecue grill(s)

Hiking

Picnic area

Barbeque

Recreation

Parking

Business center

Fax and copy machine

Business

Golf course

Sports

Sauna

Beauty and wellness

Children's playground

Kids

Skiing

Winter sports

Pets allowed

Pets

Temperature control for staff

Personal protection equipment for staff

Extra decontamination measures

Temperature control for guests

Personal protection equipment for guests

Contactless check-in and/or check-out

Additional measures against COVID-19

Health and Safety Measures

Location

At the cottage

Banff Airport

Rocky Mountain Ski Lodge

Canmore

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

I would first like to say that the customer service at this hotel was top notch and the room was clean. HOWEVER… we had to move 3 times.
1st room had a band coming from the ceiling.
2nd room #260, OMG. This room has the smell of an old cigar ashtray. It is embedded in the furniture and carpet. Our jackets carried the Oder when we left the unit. They moved us again for the last night and we ended up with 156.
This room was the best of all three but I still boiled a pot of coffee in the room to reduce the smell.
We are not travellers that need to stay in 5 star hotels, but I do expect a room for $300 per night to be fresh clean. The price they charge in season does not match what you expect. It is a MOTEL THATSMELLS. IT NEED A COMPLETE FACELEFT.

Way overpriced for accommodations that smell like an old cigar ashtray

A COMPLETE RIP-OFF! No price list on display when we arrived. Extortionate charges for a one bed queen / no breakfast. As pensioners we were even promised a discount, but I’ve checked my bank statement, and the full price was charged so that was a lie. $420 cad / £229. We could have stayed in a posh London hotel for less, indeed I told the receptionist this. She told us it was high season, and the price dropped when the snow fell , which must be rubbish as it’s a ski lodge and winter will be when they make their money. It feels like they just charge what they like to tourists. Surely a reputable business should have its price list on display. I am even more upset that I could have got the same via the UK if I had pre booked for £75. I will advise my family and friends in the UK and Canada to NEVER use “Rocky Mountain Ski Lodge” . Even the car park was a waterlogged dirt track and as disabled we had to lug suitcases upstairs after they got dirty thru the mud bath car park. So, so ripped off and angry.

A Complete RIP-OFF

This hotel had a good location to the north of town so we could easily get to Banff. It had a full size refrigerator, oven,  microwave, and a comfy bed. The guys and gals who care for the rooms do a good job. The airflow was slow and I could not dry wet socks. The parking lot for our section has tight parking spaces and cannot accommodate oversized vehicles, huge trucks, and campers; I think those have to be parked somewhere else on the property. The front desk went the extra mile and let us loan bear spray for 4 extra days.

1970's Era Motel, Adequate for our Needs

We stayed at the Rocky Mountain Ski Lodge from August 25-28, 2024, and had a really disappointing experience with the front desk. On our first night, I asked for an extra pillow for our kids around 11:15 PM, but James at the front desk said there were none left. When I asked for a blanket as a substitute, he impatiently pointed out that we should already have extra pillows in our room, which we had already used. After some reluctance, he finally gave us one more pillow.

I also asked for more hangers since our room only had four, but James firmly told us there were no more available. Overall, this was the worst service we’ve encountered at any hotel. We expected much better, especially considering the lodge’s reputation.

Poor Front Desk Service from James on August 25th, 2024

Dated a bit. Was hot and couldn't sleep in the bedroom.No tv in the bedroom...air conditioner was leaking but they gave us three fans.I found it priced too high. Needs to be modernized.All in all we did enjoy it..over 2 grand for 4 nights though.

Good place, not so bad just a few things need upgrades..

We love this hotel . We have stayed a couple of times so far and although yes it’s old , it’s perfect for what it is. So comfy and spacious . The staff are also wonderful . We will always stay here . It’s a Canmore gem ! We love the condo style room .  Don’t listen  to the negative reviews .

Perfect place to stay !

I was woken up at 6 am by some slight noise in the motel room. It turned out a mouse got trapped in the garbage bag/bin in the bathroom. Called the front desk to find out that they couldn't remove the mouse until 7 am. However the housekeeper collected the mouse around 8:30 am.

Mouse in the room

First the good news:  clean and quiet.  Bath was modern enough compared to the rest of the property.
Bad news:  This is owned by Banff Lodging which has some fine properties in Banff.  They should tear this place down and start over.  Could not wait to check out.  2 light bulbs missing and one outlet did not work. A few ants in the bathroom.  

a pure dump

The location was great. Only about a 20 minute ride to downtown banff. The kitchenette was great- we made breakfast every morning before we headed out. The beds were very comfortable, and the fireplace gave the room a nice vibe. Would stay again for sure

Great value and nice views

It was very cool that it had 2 floors.  They were very accommodating and helpful by giving us and helping us when we needed. Everything was nearby, parking was free. Beds were comfy. Hot tub was super hot so much that you couldn't stay in for long but it was so nice.  Very central and close to Banff and sites to use as a  for three days.

Rocky Mountain Ski Lodge

Main amenities of the hotel

Location

Available rooms

Location

Description of the hotel

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Policies

Check-in terms and conditions

Paid on the spot

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