Name: Grand Canadian Resort
Address: 91B Three Sisters Drive Canmore,Three Sisters Drive, Canmore, Canmore, Canmore, T1W 3A1, Canada
Rating: 7

Location

Banff Airport

Grand Canadian Resort

Canmore

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

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4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

What a fantastic resort with garage parking. In the middle of a picturesque mountainside. The front desk people never greeted us and sometimes hid to avoid making contact. Otherwise the rooms and property were excellent. It’s expensive but well worth it.

Wedding weekend

Great stay.  Relaxing time.  Fortune was so very helpful.  Pool wam and wonderful.  Spacious and homey as well.  Had family from England join us.  Enjoyed hiking and the amenities.  Thank you for the wonderful accomodation and such a pleasant stay.

Robert was so accomodating on our arrival when I needed help to understand how the new fridge works.  Fancy electronics!

The location was the best part.  We like being a little ways from down down Canmore.  There was even Elk walking through the property. The unit was nice.  Our biggest frustration was the there was usually no one at the front desk to ask questions.  They were suppose to be on duty at 8:30 am but we usually left the unit about 9:00 and was their still no one to ask questions five  of the seven days we were there.  They also go home at 8:00 pm and we usually got back later than that since it stays light out till 10:00 pm and we did a lot of site seeing before a late dinner. Also they need to tell  you how to lock the automatic door when you leave. You have a code to open it.  For the first two days we assume it locked behind you,  You actually need to hit a symbol on the door that has a lock to make the door lock.  We had left the door open all day for the first three days, not knowing this procedure.

Good location and nice unit.

Stayed here for a week.  We had a week we had to "use or lose" and this was the only place our Timeshare could confirm in canmore for skiing - we are no longer with the Timeshare, got out of that. I know they were trying to dump a place on us they cannot get anyone to take, but we are done with all of it and after staying at this place I am happier than ever with the decision.

This is Timeshare and it appears some of the units are owned or have long term tenants on the higher floors.  It is an odd set up with the front half of the property being World Mark and the back part being Grand Canadian, the pool area in the basement separates them.

Check In - staff person was bored and uninterested in helping anyone.  asked for a room on higher floor, she said the 2 and 3rd floor are not operating in the winter season, only the ground floor.  Staff will not answer any questions, just hand you a sheet of paper with the manual door codes, garage door code.  If you ask questions, she tells you to read the sheet and goes back to playing on her phone.

Unit was clean, and the living room furniture in our unit appeared new, however the rest is dated - 1990's dated.

Garage was heated, but filthy.  some cars parked down there looked like they had been there for months, covered in dirt and dust.

Never saw any staff the time we were there.  reception hours say 8-5 mon to Friday and 8-8 sat, never saw anyone there.  They have a phone # on "the sheet" they give you with a number to call if you need assistance, it goes to a voice mail and no one calls back.

When you come or go front the building, you can see some of the units on floors 2 and 3 are occupied, lights on, TV's on.  It is all very ODD.

The World Mark resort attached has access to Grand Canadian, however you as a Grand Canadian cannot go to there side, there is a "different code" for them.

We got fed up with the pool being closed, and went to reception.  There was an office to the side, by the front door, and a man and woman in the office.  Asked them about the pool situation, both said they don't work there, but the pool is managed by the "other side", the side we cannot access or call over to.  The man then turned away, made a phone call.  As we returned to our unit, he came down the hall after us and said the pool would be open later.
Again, all very ODD.

Pool area was not open per the hours posted.

The heating system sound like a jet plane engine it is so loud, I mean LOUD.  finally turned it off and use the gas fireplace to warm the unit up.

If you want wifi you have to pay extra for it, and you get another piece of paper with the access code.

No safe in the room 

You can find next to no information about this place anywhere; who owns it, contact info, nothing.  

We would not go back.  It is a lovely quiet part of Canmore, elk and deer all around, very peaceful.  But there is just something odd about the whole place and they way it operates.

Odd place to stay

The hot water quick working - spoke to front desk lady who was just busy txting.  COVID going on and the cleanliness of rooms is a question, in both bathrooms 1/2 containers of hand lotion left with seals broken!

I would avoid this place!

Not a great experience

Not a Clean Place!  House keeping is a real question in this place.   It was nice 18 years ago but not now

First of all, timeshare, so the level of customer service is basically zero because they already have your money. Couldn’t check in a minute before 4 pm (I know the room was empty the night before because I inquired about booking it). Had the staff banging on our door at 952 am to check out! The furniture in the place was junky! Chair was threadbare and had a broken leg, lights were burned out, towel bar falling off, dust curtain hems coming down, two windows were broken, dishwasher was clogged, dust everywhere, awful kitchen utensils, had to pay for internet (is it 2002?!), bathroom drain was clogged, TVs were smaller than our computer monitors. We did report these issues and the drains were fixed, but everything else was take it or leave it!

Huge pool with an inside and outside hot tub, could easily accommodate two sets of visitors with appropriate social distancing, but that would be too much effort for the staff to possibly think outside the box. Also, if the pool was not booked for half an hour, they would rather have it sit empty then let your room go twice in one day! The outside BBQs were closed down, again due to COVID, but really just laziness. 

Main floor rooms could easily have had patios, but didn’t!! The interiors really need an overhaul!

The only good thing I can say is great proximity to the mountains and hiking trails.

I am sending photos and a full report to the management with hopes of getting a timeshare credit at another property! That was not worth the money at all!!!!

Could I give this a minus 13?! Great location and that is all that was good!

We rented 2 bedroom unit, it was spacious but very dated. Cheap appliances, kitchen faucet was so old you had to work it out to shut the water. Toilets are old, noisy and not environmentally friendly, bathroom counter height is for a midget, we had to bend to wash our teeth. Heating goes on and is not on timer, it’s also very loud.
This resort doesn’t recycle!!! On our moving out day elevator was broken, when I reported this to reception I received a shrug from front office staff, yeah, they know, but what can you do. Please move on with times Grand Canadian Resort Club, many nicer places to stay in Canmore for this price. It was also the first time we had to PAY for wifi.

Average stay, far from town center

We traded our regular timeshare for this gem nestled in the Three Sisters area of Canmore. The outdoor hottub area is beautiful and the rooms well appointed. My only concern is the lack of people on staff after hours (i.e. no one on site that I could find) and the ease of getting locked out! On different occasions both my husband and I got locked out of the venue or out of our rooms and if we hadn't been resourceful we wouldn't have been really stuck. A caution to older travellers: if you require someone on site to help in an emergency, be sure to have a fall back plan in place.

Good Family Timeshare locaion

We came to Canmore for a wedding, and stayed an extra night afterwards because it's such a great place. My wife booked us into the GRR, right in the downtown, with a stunning view of the mountain peaks. Our room was a bit out-of-the-way, requiring a bit more effort dragging rolling bags through snow to the 'annex' building that fronts onto a major downtown street. But the great-value suite there, with good quality finishes and furnishings, including a fireplace, was unexpected and much appreciated. And surprisingly quiet. 
I arranged for a friend who lived there to meet me in the bar mid-afternoon, and only to discover that the bar would be routinely closed at that time. My predicament was easily solved by a genial, decision-making manager (Jason). He simply kept the bar open, allowing us access to the kitchen as well. And we enjoyed an absolutely fantastic 5-star osso buco meal! Again, a completely unexpected level of culinary skill, delivered by an excellent server who stayed on to serve us. Excellent service and great value for everything.

Great value accommodation and service in a gorgeous setting

Pretty average and simple lodging. The term resort is a bit of a stretch, a pool, hot tubs and a sauna.  Don’t plan on enjoying the ‘resort’ as much as you should be enjoying the location. As for the accommodations - AC was loud and inadequate. Broken coffee maker, thankfully replaced quickly. 

Grand Canadian Resort

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