Name: Sherkston Shores RV Resort
Address: 490 Empire Road, Port Colborne, Port Colborne, Port Colborne, L0S 1R0, Canada
Rating: 6

Smoking areas

Smoke-free property

Heating

Terrace

Outdoor furniture

General

Non-smoking rooms

Room service

Indoor Fireplace

Rooms

Laundry

Services and amenities

Restaurant

Meals

Barbecue grill(s)

Barbeque

Recreation

Free parking

Free parking nearby

Parking

Swimming pool

Seasonal outdoor swimming pool

Pool and beach

Tennis court

Fitness facilities

Sports

Playroom

Children's playground

Family/Kid Friendly

Kids

Pets allowed

Pets

Location

At the resort

Room amenities

Niagara Falls International Airport

Buffalo Niagara International Airport

St Catharines / Niagara District Airport

Sherkston Shores RV Resort

Port Colborne

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Kids flying around in Golf carts. Witnessed 2 hit and runs. Its like the wild west w golf carts. Beaches are nice and staff is ok. Security has attitude but who wouldn't w that privileged crowd. Lucky we have friends there who are terrific. Place is very clean all things considered.  

Sherkston beach

Nice resort, the service  is good, we had a great time in this beautiful hotel and Brittney manager of entertainment she is really friendly, she is a nice person, she is doing a great job with the staff, next year we really like to coming back again 🥰💕

Animation team

I had to cancel our stay a week prior to our arrival date. I called and was told there is no issue and that they would refund the cost.  Sounded great. Received a notice later in the day that the reservation was canceled but they charged a cancelation fee of the total amount of the stay. Very unethical.  Be very cautious with this company.  

Refund policy. NONE

I have stayed a Sherkston 11 times over the years. Twice this summer. This past long Labour Day weekend we booked a property through a new Private management company at Sherkston called “Visit Sherkston” on site 196 Forrest Grove in the Hickory Lane section. The property was not as advertised. The Decour was great, and that is amazing for the owners who did it. But the company managing it is doing the absolute bare minimum on upkeep and cleaning the property. It was truly disgusting in regards to cleanliness, especially when you’re paying over 500 a night 🤯. But the worst part of it all was the unprofessionalism of the staff from ‘Visit Sherkston’, specifically, Sue Ann and Cassandra. In person when advising of the cleanliness issues, I was continually interrupted by Sue Ann who refused to listen or look at the issues that were presented. She was defensive and said that the place looks fine.  My video and pictures speak for themselves. 

We then had one of the televisions that did not work when we were there as one of the fire stick remotes was missing and they were not interchangeable for each TV. The messages that I received from “visit Sherkston“ through the Airbnb site was truly deplorable. At no point did I ever know who I was speaking or texting with. They were unprofessional and rude, and blamed me for being a “complainer“ and “what did I expect from a vacation rental at the beach”? MORE! A lot More! 

I have spent a lot of money in this resort over the past 10 years, and I honestly do not think I will be returning after this terrible experience that took up a lot of time during the weekend due to having to deal with Airbnb, who were dealing with ‘Visit Sherkston’. This issue could easily have been resolved on the Friday when we arrived had their team been professional and apologetic for the dirtiness of the property. And refunded some of the money instead, Airbnb had to deal with them the entire weekend and I have been given money back by Airbnb, but only $100 by ‘Visit Sherkston’ as they refused any more refund. They have only been in business for six months. I can’t see them being successful with this type of lack of leadership and professionalism. Blaming the customer, who is immune compromised from cancer, about the cleanliness of the property. Mind blowing.

‘Visit Sherkston’ managing company a DISASTER

I’ve never written a review before but it’s currently 3:27 am and I haven’t slept yet and all of my kids have been up at least once. The blaring music and golf carts flying by have yet to stop. It’s made what was a good vacation- absolutely terrible. 
This place is not family friendly at all. Anyone with kids knows how important sleep is. We have three fans going and background noise and still can’t drown out the noise.

We came actually considering buying a property if we liked it here. Absolutely not. I’d be concerned if I was a current owner. The current culture is driving down the value of your property and potential buyers are being driven away.

Don’t visit unless you want to party all night every night and have the luxury of sleeping all day.

Never again

Better for renters than owners.  They keep on increasing the rates with no justification.  Why are we in Parkland area paying the same rate as those in wylewood and quarry meadows.  They got clubhouse we have none.  Then they added another amount based on area.  Again we pay more with getting less.  Secondly all new activities was during the week.  Is as if they are forcing to sell or rent.  Being an owner feels like we are a hostage and they are holding our trailer for ransom.    Once you buy they don't care 

Once you buy they don't care.  Place favors renters

We arrived for a relaxing quiet last vacation of the year and greatly disappointed! Read the reviews they don’t lie, loud people loud music no patrol as they promised a year ago, Drunken kids and adults zooming on golf carts with blaring music to wake the dead! Security is overwhelmed with calls that they don’t even take action. The sites are very close together and not very well kept, would not come again and unfortunate because it’s a nice park with lots to do but the negative experience takes away from the park features.

Disappointing

Worst experience I ever had! 

On arrival half the amenities were locked - no where to store clothes. Freezer was full and half the fridge full! On complaining , as I had no where to store my food. Owner got rude and asked if I wanted to leave and go elsewhere. It was pouring rain and last thing I wanted to do was re load the truck and move again. I tried my best to calm the conversation and move on. 

Mid week the neighbour approached me to warn me of cameras and voice recordings. I laughed it off thinking nothing of it, but she was right! On departure I had a bad feeling in my gut so I took many many photos and videos with time stamps. A few hours after leaving I began getting messages of “damaged items in the cottage”. I knew it was not true and informed the owner I had video proof etc and asked for proof off her cameras. She assured me they were not live during my stay. Later on in our back and forth she sent photos of my dog on her live camera recordings. 🤦‍♀️ Said she didn’t allow dogs, even though I confirmed my two pound chihuahua was welcome prior sending deposit in December.

After threatening small claims I finally got 600 of my 800 deposit back , but apparently damaged a toaster so that was a 200$ deduction! 

 Needless to say I wrote a warning on sherkston fb page. My inbox was flooded with others ripped off of the 800$ deposit. I have also found two others posting same complaint last July on this site! One renter lost deposit late June 2022 because wheel fell of golf cart. Funny enough I wasn’t able to rent her golf cart on august 29th, bc the renter august 22nd had wheel fall off as well! The cart was damaged beyond repair… I’m sorry how do two renters in one and a half months lose the same tire and both lose 800$? 

Can we say scam? The office has been notified and I hope they take this seriously! Besides the obvious scamming going on , they are recording without consent !

Warning 17 Mallard

Great resort and a lot of fun for the family.  All the amenities that are listed in the website are indeed true to form, in addition to some great new additions (massive blow-up platforms in the main lake area).

Super fun and so much for old and young to do.   Very large park however if you are not camping near the main slides area, you may want to plan ahead and rent a golf cart as we did, otherwise you will have no problem getting your steps in.

Only issue we seen, and this is the same from this trip we just got back from, in addition to our visit last year, is that there seems to be a bit of special allowances given to the Seasonal renters vs week-long or weekend renters in regards to overall rules enforcement with aggressively loud music and the "policing" of speeding or reckless driving in golf carts.   With regards to Music we stayed in the Quarry Ridge area and were fairly close to middle, and one of the seasonal's was blaring their music insanely loud.  With quiet hours starting at 11 it was moderately turned down then, but the bass was still deep and present.   This was a similar instance to last year where at 2am I had to call security who very reluctantly came down to 'Have a listen'.    Also some of the driving abilities of the 18 year old seasonal' s are very aggressive (and well under the age limit of 18 to drive a golf cart there) and numerous times saw security drive right past them without batting an eye.

Other than that it is a good place to visit and have fun.

Fun Place

I just came from from a couple night stay at the campground area of Sherkston and couldn't have been more disappointed in the experience.  The bathrooms by my campsite and in the waterpark area were absolutely disgusting with no attempts to clean them (clogged, smelly, dirty, no toilet paper).  But the worst part of the experience was the noise at night.  I came with my family of 2 small kiddos as this place is clearly marketed online towards families, but all around me were huge groups of people blaring music and shouting until 2am.   This place clearly attracts disrespectful partiers, which is great for them, but families need to be warned what they are getting into.   I will definitely be going out of my way to tell my friends to avoid this place.

Sherkston Shores RV Resort

Main amenities of the hotel

Location

Available rooms

Location

Description of the hotel

What other amenities are there?

Policies

Check-in terms and conditions

Paid on the spot

Payment