Name: Ace Inn
Address: 9913 Biggs Avenue, Fort McMurray, Fort McMurray, Fort McMurray, T9H 1S2, Canada
Rating: 4

Air conditioning

Elevator/lift

Smoke-free property

Heating

All Spaces Non-Smoking (public and private)

Reception desk

General

Non-smoking rooms

Room service

Fridge

Cable TV

Hairdryer

Shower/Bathtub

Bathtub

Wardrobe/Closet

Toiletries

Rooms

Accessibility features

Accessibility

Iron and board

Laundry

Luggage storage

Wake-up service

Telephone

Iron

Services and amenities

Coffee/tea for guests

Vending machine

Coffeemaker

Kettle

Meals

Free Wi-Fi

Internet

English

Korean

Languages Spoken

Parking

Fax and copy machine

Meeting and presentation facilities

Conference Hall

Business

Pets Not Allowed

Pets

Personal protection equipment for staff

Extra decontamination measures

Personal protection equipment for guests

Contactless check-in and/or check-out

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Room amenities

Fort McMurray International Airport

Ace Inn

Fort McMurray

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

According to my son who's been living there for almost 2 years we were told that this hotel is considered to be "in the hood" of Fort McMurray but we didn't feel that it was a dangerous area.  The hotel and the rooms are a bit out dated but functional and clean. The gentleman who manages the front there and works there during the days is an oriental fellow and is NOT very friendly AT ALL and if you go ask him something you most definitely disturb him every single time.  If you even try to say hi to him guess what you disturb him again.  I really don't understand why this kind of people work in direct contact with clients if they can't stand people.  Find a different type of job!!!  The rest of the staff is mostly very pleasant.  The 2 people working the night shift almost made us miss our flight back home.  We asked them for a wake up call but they never called us.  Luckily I woke up on time not to miss our flight otherwise we would have had to pay for another one.  They have a fairly good breakfast which is a bit repetitive but it does the job.

Average

Great stay at the Ace Inn.  A very warm and helpful reception by Lydia (thank you).  Quiet room and great breakfast.  Room also comes with free wifi and free parking.  Room rates are very reasonable.  Will stay again!

Great room, reception & bfast

This is my second visit to Fort McMurray and both times, I have stayed at this hotel. My first experience at Ace Inn was not as great. The only reason I came back the second time was because of the relatively cheap prices. During my most recent business trip, however, I've noticed a significant amount of changes, which is essentially why I am writing this review. The room I stayed at was very clean and quiet, which was exactly what I was looking for. The location is fantastic as it is in the heart of downtown (malls, city hall, etc). Comparing it to my first stay at the hotel awhile back, I've noticed that the room I stayed at did not carry any smoke odours and most importantly, they serve hot breakfast, which was very convenient, as I usually do not have much time to eat in the morning. These new changes brought to Ace Inn really exceeded my expectations during my second visit. I would definitely recommend it to those who are simply looking for a cheap and clean place to stay.

Great place, new renovations, highly recommended!!!

I was there for a business trip and stayed at the hotel for 2 nights. As soon as I walked into the hotel, I've noticed that the hotel environment was slightly outdated; however, it was very clean and tidy. The front receptionist was very welcoming and the room that I stayed at was surprisingly quiet. The beds were a little stiff, but it was still comfortable enough to sleep in. The location is amazing as it is close to all the general amenities (city hall, casino, malls, etc). I was surprised to find that they serve hot breakfasts in the morning despite the rooms costing less than $100. All in all, throughout the 2 nights that I have stayed at this hotel, I've felt that I was treated respectfully and though the rooms were generally outdated,  it was clean. For those who are looking for a cheap place to stay in the bulk of the city, I would highly recommend it.

Bang for the buck

We paid for our hotel and brought our bags up to the room only to find she had given us the wrong room key. 5 times we had to go back to get new keys until finally she changed our room entirely. We take a nap since I'd been on a bus all day and when we wake up around midnight we decide to take a bath. After we cleaned our own tub and filled it we had turned off the water only to find the tub draining immediately so we had to leave it run until we finished up. A little late to call the desk so we watch some tv and go to bed. Wake up in the morning to make tea and coffee grinds from God knows when are STILL inside the filter. We then notice the mess on the walls and fridge that the machine sat on. We call the desk maybe 5 times and not once was it answered.  When we were checking out I had mentioned the issues with the room and the woman snapped at me that it was my fault for not calling! I assured her I had called 5 times and she told me that she didn't hear it because the tv had been on. What? So you can watch TV but you can't do your job? She became irritated when we let her know that the tv wasn't actually on when we came down into the lobby shortly after. She refused to speak to us and told us to speak to the owner Quan. What a diaster of a hotel. Never again will I step foot in such filth.

Ace Inn

Main amenities of the hotel

Location

Available rooms

Location

Description of the hotel

What other amenities are there?

Policies

Check-in terms and conditions

Paid on the spot

Additional information

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