Name: Fountain Motel
Address: 506 Columbia Street Kamloops,Columbia Street, Kamloops, Kamloops, Kamloops, V2C 2V1, Canada
Rating: 6

24-hour reception

Smoking areas

General

Fridge

Hairdryer

Flat-screen TV

Rooms

Telephone

Services and amenities

Coffee/tea for guests

Microwave oven

Meals

Multi-language staff

Languages Spoken

Tour assistance

Tourist services

Free parking

Parking

Pets allowed

Pets

Location

At the mini-hotel

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Kamloops Airport

Fountain Motel

Kamloops

My Fiance and me stayed here at the end of September. After a 8 hour car journey while I was 3 months pregnant we arrived and found a dead bug and blood on one of the pillows in our room. We were so tired that we didnt even realise what it was and just went to sleep. The next morning we confronted the reception about the bug and blood on pillow and received $10 back. Once we arrived home my Fiance had 12 bed bug bites and a massive infection. We got in contact with booking. com as well as the hotel and nobody took responsibility for this, apologized for our convencience or anything. We had to get all our clothes fumigated etc. After endless phone calls with the hotel we were promised a cheque with a refund for our stay and not even any compensation. 2 months later we're still waiting for this cheque to arrive.I would never ever stay here again as the service was terrible and nobody seems to care what happened to us. They got lucky I had no bites as being 3 months pregnant this could have had terrible implication for the health of my baby.

Bed Bugs and refusing to admit it happenedd

I was on my way to Calgary and spent one night there. The room was old and furnished, the furniture was very authentic. It was from World War II. There was no breakfast. Everything looked very messed up and down. Under no circumstances would I plan a longer stay there.

For the transit, o.k.

A big Zero! The photo says it all... syringe found in our hotel room! They changed our room afterwards... but it could have been dangerous. A child could have played with it.

I have to go.

We originally called to book the Howard Johnson next door, the agent said no need to book over the phone, they had lots of rooms available, just come down. So we did, went into the Howard Johnson and rang the bell. An employee appeared and said that the "Howard Johnson was full, but the motel next door was the same owners, same same..."

Not the same. The room was old and tired, beds were horrible to sleep on, sheets were barely clean. It was late, we were tired, made the best of it. Of course weren't offered breakfast (as included with the Howard Johnson room), there were people sitting down the hallway by our room all night and into the morning, very strange. 

Unfortunately, we forgot our tempurpedic pillow in the room when we left. We didn't realize until we got to our next spot that we had left it. When I called that night, there was no one at the desk, so I had to call back in the morning. At which point, I was told that the manager would look into it and get back to me. I left my name and phone number, no return phone call. I called back the following day, same story. I was annoyed enough by this to call a third time. Still, the same thing. To this day, no return phone call. 

Normally I wouldn't care, but a $100 pillow is worth the effort.

Total scam, lost our tempurpedic pillow

Me and my wife came to visit Kamloops as a last minute compromise as our budget wouldn't allow Kelowna and we must say we were very happy during our two nights three days in the city. It ended up being a very relaxing stay but in regards to the hotel I have to give credit for the great price, the cleanliness and the comfort. Negatives being the service at the front desk due to the employees at the motel being shared with the Howard Johnson inn next door, the breakfast room was pathetic to be honest we only visited it once and ended up only taking the juice from there. 
All in all though as long as one is looking for a cheap no frills way to stay in Kamloops I would recommend the motel without reservations. 

Weekend at kamloops

This hotel is obviously an older run down hotel however it could still get good ratings if they had any clue how to run a motel.
We needed towels and they said they didn't have any, shortly after that housekeeping came around and gathered all the towels and said they would return them as soon as they were cleaned
This is an old school type of motel where they have actual keys for the doors and not the magnetic strip type you find in most hotels.  They only provided one key which proved to be a problem when sharing with two other people and not joined at the hip.
Last and final reason I will never go back is that my son (20 years old) fell and split his head open on the sidewalk and shortly there after vomited, we had to call the  ambulance.  He said to me that we needed to get him out of here as he had missed two potential clients because of the commotion.
No compassion 
Will never go back!!

Don't Do It

This motel was simply a place to sleep, but was lacking in many areas. No one was ever at the front desk. The four times we required assistance, we needed to ring the bell multiple times and wait for someone to come. The phone in the room did not work, and although they replaced it, it meant that we had to go and ring the bell and wait in the office, which took time away from our vacation activities. The towels were small and thin, and there were only two bath towels for the whole suite. There were no hand towels, face cloths, or tea towels for the kitchen. 

With the multitude of other options nearby, we would definitely pay a little more and stay elsewhere. 



A place to sleep

We stayed one night at the Fountain Motel in August 2011. The booking was made on a simple call with an indication of a time of arrival that we estimated at 8:00 p.m. As we were too late on the road, we called and warned the motel. We arrived around 11:00 p.m. and everything went smoothly. We were received and welcomed without the slightest notice, our booking had been kept and this despite the late hour. I learned the patience and the sense of service of the person at the reception which we even identified the best place to eat. The room we occupied on the ground floor was very spacious, comfortable and close to beds. We had a lot of attention, rather than a comfortable bathroom, and a comfortable bathroom in the kitchen, and I recommended a nice box and a muffins in the morning, and we recommended a room with a comfortable bathroom and a comfortable bathroom.

Fountain Motel

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