Name: Hôtel Matagami
Address: 99 Boulevard Matagami, Matagami, QC J0Y 2A0, Canada, Matagami, Matagami, Matagami, J0Y 2A0, Canada
Rating: 8

Air conditioning

24-hour reception

Smoke-free property

Heating

Gift shop

All Spaces Non-Smoking (public and private)

General

Non-smoking rooms

Fridge

Cable TV

Hairdryer

Flat-screen TV

Shower/Bathtub

Bathtub

Wardrobe/Closet

Mosquito net

Toiletries

Rooms

Telephone

Services and amenities

Restaurant

Vending machine

Coffeemaker

Meals

Free Wi-Fi

Internet

English

French

Languages Spoken

Billiards

Recreation

Free Parking on Premises

Parking

Fax and copy machine

Meeting and presentation facilities

Business

Pets Not Allowed

Pets

Location

At the hotel

Room amenities

Hôtel Matagami

Matagami

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

The quality of the accommodation is good.  What a pity it is let down by poor service in the restaurant / bar.

On 8 March I checked in and headed downstairs for a beer and a meal.  The bar tender / server Nadine took ages to get to me, although there were only a few customers at the bar. I was NEVER offered a menu.  After my beer I left in disgust and got a takeaway across the street.

On 9 March I tried again.  Once again Nadine was officiating.  This time I got a beer and a menu quite quickly and was hopeful, but after that I was just forgotten! 

I sipped slowly on my beer, hoping I might get to order, but no.  Nadine's working life consists of laughing and joking and drinking tequila shots with a few young customers, and never mind the service for the rest.

When I dared mention that in 20 minutes I had received NO attention, and would really like to order, she flipped her head and pranced off to tell someone else to take my order.

Now I don't know what the norm is in Matagami, but I just can't believe that this is the best staff one can find.

This is otherwise a good small hotel with clean rooms and comfortable beds.  I have stayed here 7 years running.  But really, this staff member is ruining your reputation. 


Poor service ruins a good experience

There is not a lot of choice in the area. It's the last town before the James Bay road. 

The room was ok, a bit small, but it did the job for a night. It was really clean. There was a fridge, a TV, and a coffee machine in the room. Furniture was recent with power outlets on the desk and on the nightstand. Wifi was slow, but that was expected in such a remote region.

There was almost no water coming out of the faucet in the sink. We used the bathtub to wash our hands and brush our teeth. Fortunately, the shower had normal pressure, and plenty of hot water. 

We were happily surprised by the restaurant. It is the only in town! Food was good, and prices reasonable. Service was a bit slow, the staff seemed to be busy.

I would not hesitate to stay here again.

Nice place, great restaurant

Matagami is the stepping off point for a lot of remote destinations to the north, so we always stop here before venturing further. It's a great stop after a long day of driving. The stay here is generally one of necessity and not one for luxury, so don't expect your pillows fluffed! On Thursdays, the restaurant is packed! It's a huge blend of travelers and locals all getting together to share stories and a beverage. You can hear a mix of English, French, and Cree being spoken, with a heavy dose of laughter bridging the gaps.

The beds are decent, the food satisfying and don't forget to get gas before you leave - it'll be the last you see for a while.

You're all in it together

Check in was great. Got a ground floor which I liked because I was able to park right in front of my room. 

I went to eat dinner and had to grab my own menu despite there being 5 staff members working. After 12 minutes... and my face showing impatience, someone finally asked what I’d like. I ordered a tomato sauce spaghetti (they gave me meat sauce), never was asked if I needed something to drink and basically was being avoided. I suspect it’s because I spoke English. They were all francophone. 😪

The staff socialized among themselves and hovered over the table that held cut cakes for desert. It was out in the open and talking and laughing over it surely put extras on top of those cakes. (Needless to say, I didn’t have any)

Price was good, food was good, service was horrible. 

Place good, staff in restaurant not so good

We stayed here on 2 separate nights during our trip up north. It's pretty much the only place to stay but decent accommodations. It was a very busy place too and friendly staff. Booking online and in advance with no cancellation gives the best deal but it may not be too clear on how to do that, but worked for us.

Stayed twice

...but then again, it's a small place and you don't have many options. The rooms are spacious enough, and there are power points outside for engine block heaters in winter. The structure is pretty 'wooden', and there is a fair amount of noise from people stomping around at unearthly hours, and vehicles starting up outside, but it is not really that obtrusive. TV programmes are pretty much all in French, but the bar shows various different sports. I have been here before, many years ago, and the most striking difference was that now all the staff could speak competent English, which is useful (though as a long term resident, I do speak French). The restaurant is pretty basic, but perfectly satisfactory, and prices are high-ish, but you have to factor in transport costs. At the end of the day, it is probably your best option in Matagami, but it's really not bad at all.

Hôtel Matagami

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