Name: Villa Gardenia Bed & Breakfast
Address: 4741 Zimmerman Avenue Niagara Falls,Zimmerman Avenue, Niagara Falls, Niagara Falls, Niagara Falls, L2E 3M8, Canada
Rating: 9

Air conditioning

Smoke-free property

Heating

Garden

Private check-in/check-out

General

Non-smoking rooms

Soundproof rooms

Room service

Rooms

Free Wi-Fi

Internet

English

Chinese

Languages Spoken

Free parking

Parking

Pets Not Allowed

Pets

Location

At the villa

Schoellkopf Power Station

Catholic Health

Niagara Falls International Airport

St Catharines / Niagara District Airport

Buffalo Niagara International Airport

Harbourfront Centre

HTO Park

Air Canada Centre

Rogers Centre

CN Tower

St. Lawrence Market

Hockey Hall of Fame

Metro Toronto Convention Centre

Fort York National Historic Site

Roy Thomson Hall

Princess of Wales Theatre

Royal Alexandra Theatre

Nathan Phillips Square

Toronto City Hall

Grange Park

Yonge-Dundas Square

Art Gallery of Ontario

Allan Gardens

Royal Ontario Museum

Casa Loma

Villa Gardenia Bed & Breakfast

Niagara Falls

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

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25-beds

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3-beds

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39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Great location. Good sized rooms with your own bathroom.
Very clean and neat without being too high scale or pretentious.
Breakfast with fresh fruit, yogurt and home made waffles was good and tasty.
Could have added a bit more than the one creamer for a coffee or two small slices of bacon on my plate though, especially at $250 a night.
I say what would make this place 4 star is to do better with the breakfast and also the shower amenities such as better soaps and shower gels etc.

I approve this B&B:

In February, booked for New Year's Eve and the night before. On Dec. 12, I get a text telling me the owner is canceling my room. I explain I have reservations, he says the rate has gone to $299 (more than triple what I booked at). I sent my confirmation and he said he is the new owner and won't honor the reservation and are now fully booked.

After seeing this new owner took over months ago, this seems a clear case of greed. He would have taken my money had he not been able to get more from other customers, but now that he can get more so he will refuse to honor it. Worse, it leaves me in position to scramble to find a room two weeks before the holiday. 

Owner shows a lack of character, and based on other recent reviews, this is B&B is clearly not the quality place it had been under the previous owner.

Reservations not honored at last minute, greed seems reason

We made reservations in April 2017 to stay here for 2 nights in September because I had read good reviews.  After calling the owner to answer some questions, we started to get concerned.  We went back online to check reviews and realized he was a new owner and the good reviews were from the previous owner.  So we went ahead and cancelled our reservation in May 2017, which was long before our September arrival date and cancellation period to be charge.  Well, he went ahead and charged our card for the entire stay, even though it was cancelled back in May.  Now I have a dispute with the credit card company and hopefully it will come back in my favor.

Charged our credit card without even a stay at the B&B

The Villa Gardenia is a lovely property, very well situated for visiting Niagara Falls and all of the other great nearby sights.  It is about a mile and a half from the Falls, on a side street that is just far enough off of Niagara Parkway.  You could walk to the Falls from the B&B if you were ambitious.  A better bet is the WeGo bus, which is located just a couple of blocks from the B&B.  We had a car, so we purchased a Niagara Parks parking permit for the day ($25 Canadian) that allows you to park at any of the Niagara Parks sites.  The B&B was recently taken over by Yen and her son, Tim.  They are in the process of learning the business and they are really trying very hard.  I think in a year or so, they will have it down pat.  In the meantime, the rooms are very lovely and spotlessly clean.  There are no common sitting areas, but rather a small sitting area in the room with chairs, a TV and fireplace.  The breakfasts were good - perfectly cooked bacon and scrambled eggs the first morning, and very good Belgian waffles with fresh fruit the second morning.  There was also fresh fruit salad, juice and muffins.  The Villa Gardenia is a great alternative to the chain hotels in downtown area near the Falls.  There are other B&Bs, but many of them are located in a row on Niagara Parkway where there is much more traffic.  I will definitely give the Villa Gardenia another try! 

Wonderful stay while visiting Niagara Falls

I don't usually do these, but, here goes.  I'll be as fair as possible.
1.  Directions were misleading.  Use any map.  
2.  Looks nice outside, on a quiet street.  Easy to get around.  Says, "Walking distance to falls", which is a bit of a stretch.  Can do, but also convenient to a super convenient bus system, "WEGO".
3.  Greeted by Yen, a Chinese woman, who was very sweet, but couldn't speak almost any english, and a young man, Tim, also I believe, Chinese, who said he is the owner, but seemed unprepared to own a car.  Yen told him to help with our bags,which he reluctantly did.  When we inquired about AC, Tim said something to the effect of "not yet", at which point we almost walked out. Then he turned it on (Central to the whole place).  OK, but the room was quite warm, and it was turned off later in the night.  Same deal the next day, and other guests had similar "requests", and, after on a while, off at night.  Open windows helped.  
4.  The first morning, seated at a dining room table, Tim appears with serious bed head, adding to the image of a reluctant "owner".  Breakfast was very nice the first morning.  Off we went to the falls.
5.  Returning the first day, the room was untouched, bed and bathroom the way we left it.  
6.  More voices wanting AC, and it was on when we returned.  Then turned off later in the evening.
7.  Next AM breakfast was interesting.  Pancakes were ok, but served with corn syrup.  Yen seemed to be completely unable to understand both our desire not to use that on the pancakes, as well as what maple syrup is.  Fresh fruit, very nice and fresh to be sure, had grape tomatoes slices mixed in.  Hmmmmm..... Culture thing, I guess?
8.  Be aware the accommodations have no common rooms, patio, etc.
9.  The environment was SPOTLESS!  
10.  Bathroom soaps, etc were sparse at best.  

So, basically, Yen  was very nice, but seemed out of place in a BnB.  Tim just didn't belong there at all.  The prior reviews are about "Doug and Gayle".  Who they are remains a mystery to us.

Villa Gardenia Bed & Breakfast

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