Name: Niagara Inn
Address: 5703 Thorold Stone Road, Niagara Falls, Niagara Falls, Niagara Falls, L2J 1A1, Canada
Rating: 4

Smoking areas

Outdoor furniture

No elevators

General

Accessibility features

Wheelchair Accessible

Accessibility

Multi-language staff

Languages Spoken

Free parking

Parking

Pets Not Allowed

Pets

Temperature control for staff

Personal protection equipment for staff

Extra decontamination measures

Personal protection equipment for guests

Contactless check-in and/or check-out

Additional measures against COVID-19

Health and Safety Measures

Location

At the mini-hotel

St Catharines / Niagara District Airport

Niagara Falls International Airport

Buffalo Niagara International Airport

HTO Park

Harbourfront Centre

Air Canada Centre

Rogers Centre

CN Tower

St. Lawrence Market

Hockey Hall of Fame

Fort York National Historic Site

Metro Toronto Convention Centre

Roy Thomson Hall

Princess of Wales Theatre

Royal Alexandra Theatre

Nathan Phillips Square

Toronto City Hall

Grange Park

Yonge-Dundas Square

Art Gallery of Ontario

Allan Gardens

Royal Ontario Museum

Casa Loma

Niagara Inn

Niagara Falls

5-star service for Ricki and Jay! Extremely kind hospitality and welcoming atmosphere. We had the pleasure of travelling to Niagara for the great North American Solar Eclipse. The motel is located perfectly It's near the Niagara Canal with two trails nearby that are great for exploring. The grocery store is a quick walk away, and only a 10 minutes drive to get to Niagara Falls. And a 3-6 minute drive to the Whirlpools and Butterfly Conservatory. We stayed with a group of friends in a 2-bedroom suite that was well designed with the bathroom dividing down the middle giving separation of the two beds making us feel like we had more privacy. The staff were very kind and genuinely made our experience enjoyable. By far one of the best motels I've been to in a long time. I just can't express how kind the staff were I've never felt more welcomed, definitely coming back!

Great Value for a great Weekend, Kind Staff!

The owner seemed nice at first glad was able to get accomodions..paid weekly at first then allowed to pay monthly..took cash only no receipts..left first week of month...I offered to pay for 2 weeks instead he stole the whole month's worth ...would not refund me as I said only took cash. Laughed in my face so he ripped me off for over 1,000.00...plus if you want sheets to be washed for over a month he charged 20.00...plus air conditioner leaked in room...I want people to know he scams you out of money.Does not keep proper books...when your down and out he takes advantage of that

Steals money

Visited Canada side of Niagara and were looking at many hotel options 10 mile radius of Niagara .  Found this place and booked it . Location wise , it’s good - it’s like 5-7 mins from Niagara Canada side . There are few restaurants near the hotel / Tim hortons etc. they don’t have a cafe or food in the premises . Super friendly owners/employees.. they were really helpful and always smiling .. internet was a bit slow .. kids had to be in ground floor outside the room for better internet 

The rooms were ok. I mean for the price , it’s not worth it . We paid about 233 usd for this :( if the price was 70-100 usds then I would have given a 5 star review . Toooooo expensive for a 1 star . Rooms were ok.. comfortable beds . Smalll standing bathrooms . And renovation still going on on the other side . People smoke outside which can leak into ur rooms .  Overall it was average but just for the service I’m giving 3 stars :) ⭐️⭐️⭐️

Too expensive for a 1 star hotel

I booked this room with my daughter and grandson for one night to visit Niagara Falls. The price of the room was very expensive (167 dollars) compared to the service. Incompetent staff, don't accept comments. Really dirty room, no vacuum cleaner, a floor that was never cleaned, there was still hair in the shower, a clogged sink and so on. Run!

Very dirty room

Despite other reviews I had a good experience here. It does not have great curb appeal but the room and bed sheets were clean. The staff were very friendly. It took just under an hour to walk to the falls/ downtown so if you don't need anything fancy and want to save money this is a good option.

No complaints

you can barely call it a motel. The entrance is terrible,. The rooms are terrible. The surrounding is terrible. All the building needs restoring, no breakfast is served. Perfect only if you have no other option

OK IF THE SECOND OPTION IS SLEEPING IN THE STREET

I'll be brief they don't need breakfast even if they say (breakfast included) the washing machine said it was broken no tv shower without curtain horrible the front desk horrible the front part of the rooms, the one that comes straight out I don't understand how you can keep it open and let people book then have to pay and accept the room once you get there

The worst is over, this is the last stop.

I booked this motel 3 weeks in advance of my stay. I get to the motel and they don't have my rooms ready... the receptionist allowed us to look at a room and it was horrible. do not go to this motel,,

WORST MOTEL EVER!

I don't want to be rude, I really don't, but this is the worst place I've been in when it comes to cleanliness. When I first saw the outside of the building, my immediate thought was "no" but it wasn't my choice to stay here, so I followed everyone in... 

Very old building with very old equipment/utilities. All the outlets look burnt out (but do work), the air conditioners are ancient, the floor radiator is a fire hazard... the tv and remote don't work. The floor's are covered in dirt and dust and it's extremely obvious they haven't been vacuumed in God knows how long... The blankets on all 3 beds had holes in them, there were hairs all over the sheets. The bathroom smelled of urine, and there were pubic hairs on the back of the toilet and the floor. The room was also incredibly hot and the windows couldn't be opened because they were firmly taped shut. And there's no fans. So I got no sleep because I was too hot.

There was also a dirty, old pin in my bedside table drawer. 
Aside from all of this, the lady at the desk was quite nice and left a note for us when she stepped out. To my understanding, we were the only tenants in the entire building. Also, the room is... "quaint" and comfortable. Just very unclean. 
The only thing I find very strange and not really a good thing, is that the lady at the desk, the ONLY staff in the building, left. Said it was her day off and that we, the customers, were responsible for locking the door and turning off the Open sign. That's just... a little odd... 

Came for one night and were told we had to get out by 11am the next day and no later. Kicking us out that quickly for what we paid? Not very hospitable.

They Do Know Vacuuming's A Thing.... Right?

Lets start with the Showers. These showers are amazing. NO I am not kidding. When you step into the hot shower with great water pressure, just close your eyes and imagine your in a spa. No seriously close your eyes because the rest of the experience will frighten you. Beds are hard as rock. The door jam that has the chain lock on it was broke and nailed back on with roofing nails. Room still had garbage on the rug. M&M's. Dresser was falling apart. Mini fridge did work, kept the beer cold. Which was good so we drank away the thought of the room. The other room we had booked for friends was just as bad, Floor leaked into room downstairs if you did not keep the shower curtain in the shower. There was hair all over the baseboards in the bathroom and again the trim around the door was attached by roofing nails. Both rooms seemed to have had the doors kicked in at one time or another.
On the backside of the motel were more rooms that seemed to have occupants living there long term.  I was worried about things going missing from my vehicle so brought everything into room.
I am all for a good deal but this was not worth the price of admission. 
Will defiantly spend the extra to stay on the strip.

Niagara Inn

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