Name: Shoreline Resort
Address: 926 Lakeshore Drive West, Penticton, Penticton, Penticton, V2A 1C1, Canada
Rating: 6

Air conditioning

Smoking areas

Smoke-free property

Heating

Newspapers

Outdoor furniture

No elevators

General

Non-smoking rooms

Room service

Family room

Rooms

Laundry

Services and amenities

Vending machine

Meals

Free Wi-Fi

Internet

Library

Barbecue grill(s)

Mini golf

Recreation

Parking

Free Parking on Premises

Swimming pool

Beach/pool towels

Heated swimming pool

Next to the beach

Pool and beach

Fax and copy machine

Business

Family/Kid Friendly

Kids' TV Networks

Kids

Pets Not Allowed

Pets

Extra decontamination measures

Personal protection equipment for guests

Contactless check-in and/or check-out

Additional measures against COVID-19

Health and Safety Measures

Location

At the resort

Okanagan Beach

Penticton Airport

Kelowna International Airport

Shoreline Resort

Penticton

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Had a nice stay and will go back again. Staff were friendly and helpful. It sounds like they've only had the place for a year and are in the midst of renovating the rooms. 
We went for a few day beach vacation and didn't plan on spending a lot of time in the room, so for us it was great. It was clean, everything worked, and it's steps from the beach. Yes, our feet were black from whateverafe them that way....but the lake washed it off. We had a queen room with a suite living space and our 7 yr old slept on the pullout, she loved it. 
I wish the pool was in operation, but again, the lake. Its not a 5 star hotel, it's a motel on the lake at a reasonable price, steps from the lake and all the amenities needed. 
We will definately be going back! Thanks for a great vacation spot and good memories. 

Summer lake getaway

We showed up early and only asked if our room was ready. We were told to give them about a half hour and it should be ready. We thought great and went to have lunch. Upon returning totally different tune from the same lady who now says well you know check in isn't until 4 pm. Which is fine I get it we were early but then don't say give us a half hour? Our next disappointment is no one told us the pool is NOT OPEN!?!?! Very disappointed and would have booked else where. This place is understaffed to which we get but when you have guests that have already arrived, maybe move your staff to their room to get completed (not wait and do it at 3:30pm) so they can get out of the 30 degree weather? To which our room was still NOT ready at 4 pm - we didn't get into our room until 4:40pm with no apology. The room even with new flooring, they should have left carpet as if it was clean our feet were black from walking on it and all you could feel was sand. The room had no fan and the air conditioning barely reached that room to cool it off. Thankfully they had a crappy pull out couch, which really should be thrown out it's old and dirty looking. We pulled our the sofa couch and put our mattress on top. Big pain in the butt but at least we could feel the air conditioner. The bathroom needs an overhaul as the missing gaps of chaulking on the tub with rust showing is disgusting and everything in the bathroom needed to be overhauled and renovated. This room is run down and should not be rented at full rate or at all.

NEVER AGAIN

We have been coming to Shoreline Resort for the past 7 years. We love the location & always had a great time.  But since covid we are finding the rooms has gone down. There was still no pool available & hotel prices were not reflected in their pricing. I really hope this resort looks at upgrading the rooms with renovations & update common areas.

Rooms & common areasneed updating

This motel provided myself and two friends a perfect stay. I went 4/5 because it is old and could use updating. In every other way it is great. It was overall clean and comfortable. One couch in the living room should likely be replaced when possible. 
We had a three bedroom 2 bath suite with a full kitchen, living room and dining room at the front of the motel looking over the beach and straight out the lake. The road below is noisy at certain times of the day but it is the main beach so that is to be expected. 
Management was friendly. They do seem short staffed as most places are now so office hours were limited. 
Location is great. We were there three nights and walked to restaurants on either side of us each night.
It’s about 1 km walk to downtown from the motel so we took advantage and walked most everywhere and it’s a lovely walk along penticton beach front. 
If you’re looking for brand new modern luxuries this is not it. 
But if you want a pleasant and convenient place to stay at a reasonable price this is perfect. 
I choose motels as an affordable option when traveling.

Location location location

Was given a reservation (with a confirmation number) last summer for a long stay this summer. I emailed to inquire about a deposit and the front desk person said that the room I booked was under renovations and wasn’t available. She then quoted me a room rate to rebook, then called back quoting triple the original rate. Had I not emailed, I may have shown up only to find the reservation cancelled. Here’s a quote from the email: “ Hi Jackie, the room your booked into was under renos and is NOT available yet this year. And Phil no longer works here. You might want to call and make new arrangements. Thank you Cindy Front Desk”

Double check your reservations!

Resort definitely needed a change of staff……..and what a difference it has made!  Can definitely see the difference! New staff is great! Also hear, rooms are being renovated!! We will be back!

Thanks! #41!

New Management!

We chose this motel as it is one block off the beach in Penticton.  That was nice as it made it easy to enjoy the water, activities and/or restaurants nearby.  You really don't have to drive once you are there.

When we arrived the room they gave us not only looked like a 1970's time trap (very dated), it had a dirty toilet (being polite) and the room had obviously not been cleaned - food on the sofa, etc.  I went back to the lobby,  they apologized and luckily gave us another room.  It was cleaner, still dirt in the corners of the room and spiderwebs, some areas could be considered an electrical nightmare...  

There were 3 days they did not clean our room and I asked a younger cleaner for assistance she said they don't have time and that their priorities were only garbages and towels.  We did not receive even those for 3 days...  I complained and the head cleaner was always very lovely she did what she could to assist after being off those 3 days but by then we were quite frustrated with this experience.

There is a pool but was NOT open the entire time due to challenges with a renovation or permitting.  

All of their staff were very kind with the exception of that one cleaner.  

Another positive is having the kitchenette saved us a lot of eating out and the BBQs were fuelled up and good to use.

Consider before booking how much time you want to spend time outside versus being in your room....  I would not return to this motel.

Only good for the Beach Location!

have stayed here for 14 years in June.  Many new managements through the years.  they were all great until now.  hotel owner is greedy.  
i paid  6 nights  and  only stayed 3 because  my friend had a fall in her room at  this place and was in hospital.  they would not refund my 3 nights which was over $500.  no service  in my room. Very  poor management although the  office staff were fine. we were there for event at the convention centre.

location is great.   kitchen  rooms are adequate. Ver bad owner.

The rental is good. Okanagan Lake Beach is across the street.
but that's all.
uncomfortable mattress. bedspread with spots.
when we booked nothing said that the pool was closed because of the Covid. we only found out on the spot. but in reality it was being repaired. See picture
no BBQ
no housekeeper.
you had to go to the office every day to get clean towels, empty the garbage, get toilet paper, etc. yet the other motels had all of these services.
let's talk about household, the floor is very dirty. we had black feet if we walked barefoot. See picture
dust on furniture
We had to close the curtains to be private so very dark in the room even during the day. See picture
I had to wash the dishes before using them.
we are non-smokers and the room smelled of smoke.
very disappointed with this place for the price.

Disappointed

Property is very run down and very dirty. Did not have any housekeeping within our  4 night stay. Pool was not functional and was not notified about that. We were told it's a strata property and if so that strata should be held accountable. It's a good location and people will continue to book there but need to know it's disgusting.

Shoreline Resort

Main amenities of the hotel

Location

Available rooms

Location

Description of the hotel

What other amenities are there?

Policies

Check-in terms and conditions

Additional information

Payment