Name: Holiday House Motel
Address: 3355 Skaha Lake Road Penticton,Skaha Lake Road, Penticton, Penticton, Penticton, V2A 6G6, Canada
Rating: 4

Air conditioning

Smoke-free property

Heating

Newspapers

Garden

General

Non-smoking rooms

Fridge

Cable TV

Hairdryer

Shower/Bathtub

Rooms

Coffee/tea for guests

Microwave oven

Kettle

Meals

Free Wi-Fi

Internet

Barbecue grill(s)

Recreation

Free Parking on Premises

Parking

Children's playground

Kids

Pets allowed

Pets

Location

At the mini-hotel

Room amenities

Skaha Beach

Penticton Airport

Kelowna International Airport

Holiday House Motel

Penticton

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Just awful. Never told about any pet fees when we booked. We brought two, and left with one. One died on property because of an accident they were aware of this. Their doors have a key lock and no one on site until 10am. Making it very hard when your dog is hit by a car and your bf to shut the door to get car keys to get the dog to the vet. Anyways, we were charged for two pets after the owner saw a bloody doodle in my arms. Insult to injury. This place is not clean, my dead dog ate more spiders in that room than they have ever swept or vacuumed. Should be thanking us. Disgusting. Horrible people. 

My dog died there and they still charged me a pet fee for him

While visiting friends in Penticton, we needed a quick place to rest.  Once we entered the room we discovered the room was not clean.  No shade on ceiling light so someone placed newspaper there instead, the bathroom had to be cleaned before use.  No night tables or lamps and have to pity the person using the second bed for the air conditioning was right in front of there face.  The interior side of the door appeared as if someone had tried to take an axe to it.  The coffee carafe was clearly not clean and may have been used for something other than its main purpose.  When mentioned issues to owner?, he just shrugged his shoulders.  NO HOUSEKEEPING, for the whole time we were there.

Don't Stay Here

This property is old and grubby. Lighting is almost nonexistent . Air conditioner is loud as a tractor. The beds are as lumpy as piles of straw. This dump was only for 1 night and we were too tired to move and look for anything better. $161.24 should have been enough for a clean comfortable room.

Where not to stay.!

I booked this in desperation as it was the cheapest available for a long weekend, to go see my friend who is battling stage 4 lung cancer. After seeing the awful reviews I decided to cancel. I called the hotel July 6 and let them know I wasn't making it and to see what my options are... plus to find out why my card was charged $250 instead of the $156 deposit for the first night. (that charge, by the way, went through IMMEDIATELY after I put a cancellation request through booking.com) The woman on the phone was very rude and wouldn't listen or help. I also talked to someone at booking.com who told me it was going to be cancelled at $156... well a few days later, my card is charged $336 (on top of the $250 deposit which has still not been credited back). They are claiming I never cancelled even though I spoke to someone on the phone at the hotel, put the request through booking.com AND someone from booking.com talked to them as well...) I am now out almost $600 and I never went, and they were informed I was not coming.. Terrible business and absolutely nobody should give them their money.

absolutely scummy

My same sex partner and I stayed there for a night. It was last minute during a long weekend on a motorcycle trip. It was way overpriced and when my partner suggested same bed, he said “no, you cannot sleep in one bed, you need to pay an extra $20 for a two bed room.” Maybe just a weird thing, but partner felt it was homophobic, and based on other reviews, I am not surprised and probably was so. 

Counted multiple spiders, wood bugs and woke up with some sort of bug on my back (really hoping not bed bugs!). Gross carpet, broken furniture etc etc. 

DO. NOT. STAY. HERE. Unless you like being ripped off and perhaps have a meth habit.

Gross place, way overpriced, homophobic. Maybe bed bugs?

I am having big problem with motel,The owner is trying to me that she told me about room change and only 1 towel for two people, we can't  share at time like this. Floors so dirty. Now expedia.com isn't  helping with issue and I was told that there was no chance of a refund. That I am lieing

No heat and dirty floors

Location: outer suburb, some 500m from the Skaha lake beach, with a noisy construction opposite on the busy street. 

Everything very old and dirt: sheets, bed covers, furniture, fridge. 

Strange that such a place get approved by BC tourist board. Not even cheap.

Avoid

Booked this property through Booking.com and was told that they would just charge me for the first nights fee. Holiday House Motel actually charged me $500 which was more than the full reservation. I called the motel and staff were very rude. Booking.com had a free cancellation policy so I cancelled it immediately. It's now been 20 days and my credit card has still not been refunded. I've tried complaining thru Booking.com and the motel directly. The motel essentially told me they wouldn't help so I just called my credit card company to dispute the charges. Horrible customer service. I'm so glad I actually cancelled and didn't have to tolerate their behaviour all week.

Horrible Experience

When we arrived we found the motel owner to be very happy and friendly. We even had an issue with the the booking site only putting us down for 2 adults when it was supposed to be 2 adults 2 kids. But he made it work for us, and was very friendly any time we ran into him. 
 Now before I get into the room, I'm thinking that the reason it was the way it was, is because they accommodated us and bumped us up from a one bedroom to a two bedroom which wasn't scheduled for maid service that day. That being said, when we arrived the room was dirty and needed cleaning, and most of the lightbulbs on the room were burnt out. The next day however we had maid service through and they cleaned it up much better, so I'm not going to complain about the room. The room we had was a 2 bedroom and it worked great for our family of 4 for a week. The beds were comfortable, and the AC was a nice escape from the heat. The fridge was big enough to accommodate all of our food and drinks, however the cooking facilities left something to be desired as we only had one burnt pan in the cupboard. There was however adequate dishes and cutlery. 
The grounds were nice, there's bbqs and picnic tables where we would relax when the kids went to sleep. The on site playground was a nice perk for the kids, although it is getting a little long in the tooth. 
As far as the location goes, you can't beat it for the price. It's a 5 minute walk to skaha lake, and the beaches and swimming are awesome. I will mention there weren't a lot of restaurants close by and the only pub that was near was closed for Reno's. 
All in all it was a great value for what we got, and considering we were only at the motel to sleep after the beach what more do you really need?

Great location!

I booked the July 1st long weekend at the Holiday House Motel in March. I spoke with Walter.  I asked to have an email confirmation, but he said he could only text me. I checked to see at the time if I could cancel without penalty. Walter answered that I could cancel within a couple of weeks of our booking date. 
I trusted him and went ahead and booked, even though I was not receiving a standard email notification of booking, or a confirmation number
I did end up cancelling the booking by calling Walter when our plans fell through, which was well before the 2 week cut off. He said to me on the phone "Yes, no problem, I will cancel" . 
I should not have trusted him.
On my my credit card bill now I see that he had gone ahead and charged me for 3 nights accomodation, and then only reimbursed me a portion, retaining a $150 cancellation fee.
I texted him several times to try to resolve the issue. He even states now that the booking was non-refundable!! 
So:
1)  he did not tell the truth to begin with initially when I called to book
 2) he did not tell the truth when I called to cancel, 
3) he does not keep good track of his bookings and cancellations. 

Eleanor

Holiday House Motel

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