Name: Hearthstone Inn Port Hawkesbury
Address: 388 Highway 4, Port Hastings, Port Hastings, Port Hastings, B9A 1M8, Canada
Rating: 6

Computer

Air conditioning

Smoke-free property

Heating

All Spaces Non-Smoking (public and private)

No elevators

Reception desk

General

Non-smoking rooms

Room service

Family room

Cable TV

Hairdryer

Shower/Bathtub

Linens

Toiletries

Rooms

Luggage storage

Telephone

Services and amenities

Breakfast

Restaurant

Breakfast/lunch to go

Microwave oven

Coffeemaker

Meals

Free Wi-Fi

Internet

Barbecue grill(s)

Barbeque

Recreation

Free parking

Free Parking on Premises

Parking

Beach/pool towels

Pool and beach

Fax and copy machine

Business

Family/Kid Friendly

Kids

Pets allowed

Pets

Personal protection equipment for staff

Extra decontamination measures

Personal protection equipment for guests

Contactless check-in and/or check-out

Individually packaged food

Additional measures against COVID-19

Health and Safety Measures

Location

At the mini-hotel

Hearthstone Inn Port Hawkesbury

Port Hastings

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Checkin was a bit sketchy and unclear. We arrived after dark, so it was difficult to determine where we needed to be. Apparently, the hotel management runs  2 facilities, across the street from each other. We had to drive around the backside of one of the buildings which was a bit unsettling to us. The room was just ok and  NOT super clean. We would never choose to stay here again.

Not good

I traveled down on a family visit after seeing the shape of the kitchen I decided not to eat there  the server was too busy playing on her phone then paying attention to the laws that they cannot serve minors there were 3 males and a male in the bar drinking beer clearly far underage this place should be condemned  reporting this to the rcmp

Underage drinking

Convenient location, the front desk was very accommodating and pleasant to deal with and the restaurant had an enjoyable informal feel. Even though the motel is located right on the main drag, it was quiet nonetheless.

Nice people, pleasant to deal with

We were comfortable in our room but do not recommend staying here. The place needs a lot of TLC. It’s a strip motel on the highway, so there’s road noise. The door to the room had big gaps around it. It would’ve been freezing in colder weather. The dining room was closed due to inability to hire staff. 

Older and in poor repair

Five family members attending a funeral took three rooms facing the water on the Strait side of the highway. A staff member waited for our arrival by car from Halifax in a rainstorm for two extra hours. And called us enroute to check on our progress. All of this was done with kindness and patience. The rooms are a bit dated but clean.  We were on the end of the building and that allowed for quiet. Sadly covid precautions had meant the pool was closed. There is a restaurant onsite and again it is dated not having changed in years but the staff are courteous and usually prompt. The food portions are generous. We had one unfortunate experience in the restaurant that marred out time where we waited for over forty minutes for a simple meal and finally had to speak to the manager to have it brought to us. Amends was a slice of carrot cake that appeased my husband but not me to any extent. Overall we were quite satisfied with our stay.

Service and Care

Stayed there 3 nights (July 5th - 8th, 2021). In my opinion, it's not a motel worth the $99 per night I paid. There was absolutely no water pressure (room 323) for showering, didn't matter what time of day we showered. We were on vacation to cycle the Celtic Shores Coastal Trail. So we showered after our bike rides at different times and never had water pressure. The bed had a low spot in the middle, so if you rolled over you sunk in the middle. They could use new mattresses. Pretty noisy, could hear other people. The bathroom fan works when you turn the light on and is very loud. One night someone was smoking the Canadian Cologne (Marijuana) and while using the washroom the fan sucked in the smell from whoever was smoking. We had to keep the bathroom door closed after that as the odor was quite strong. The check in process was easy but finding the office was difficult as there are two parts to this motel, two buildings on different sides of highway. Stopped on the waterside first, went in the restaurant and was directed to the other side, then at the office clerk told me my room was on the other side. Crossed the highway twice to get to the room. As for the restaurant, food was good, breakfast not expensive. Service was slow for supper as only 1 server and 1 cook. Restaurant was busy for 6:30pm, didn't get our meal until 7:30pm. Staff was very friendly. IMO it's an average to below average motel. Good for them as they had lots of construction workers staying there, so kept them busy during covid.

One night stand!

Took a road trip to spend time with my grand nieces. The room was spacious enough that we were able to do crafts and play board games. It was advertised that it had a DVD player but that was not there...watched TV instead. Had a fridge which was great for snacks. One of my grand nieces is not n a wheelchair and we were able to maneuver it great in the room...the door to the bathroom is too small but we managed ok. The beds were very comfortable for some tired folk at the right time

A family affair

The rooms are modest but clean. The staff are friendly and the breakfast specials are attractively priced. The bed needs to be replaced. It’s worn and badly sways to the middle. Enough that we would not return in spite of the positives.

Satisfactory but...

My girlfriend and I recently stayed at the Inn and experienced water problems. We had no hot water in our first room, however the staff were very accommodating and gave us a new room. Overall a dated property but the friendly staff more than made up for this.

Past its prime

The motel has all the basic necessities. The staff are friendly. Tap water tastes weird. The room is not at least sound resistant, you can pretty much hear everything from your neighbors. Dinner takes forever to be served but the waitress is really nice. Food was mediocre. Breakfast was served faster and also good price. 

Hearthstone Inn Port Hawkesbury

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Paid on the spot

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