Name: Manoir Sur le Cap
Address: 9 Avenue Ste-Geneviève, Quebec, Quebec, Quebec, G1R 4A7, Canada
Rating: 8

Air conditioning

Smoke-free property

Heating

Terrace

All Spaces Non-Smoking (public and private)

No elevators

Reception desk

General

Non-smoking rooms

Family room

Rooms

Luggage storage

Services and amenities

Free Wi-Fi

Internet

English

French

Multi-language staff

Languages Spoken

Parking

Family/Kid Friendly

Kids

Pets Not Allowed

Pets

Personal protection equipment for staff

Extra decontamination measures

Personal protection equipment for guests

Additional measures against COVID-19

Health and Safety Measures

Location

At the guest house

Quebec City Jean Lesage International Airport

Manoir Sur le Cap

Quebec

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

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3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Location, kitchenette, comfort and clean, easy to access, close to everything, comfortable beds, well appointed. Staff were lovely and the room was clean, but needed a deeper clean in the bathroom and pillows were a bit flat. Couldn't quite figure out if there was cable included with the TV, but were too busy to ask anyway! This is a wonderful place to stay on your next visit to Qc City!

A great choice for old Quebec!

We stayed at this hotel for several nights in early February 2024.  We stayed here specifically to attend the Winter Carnival.

The location is well situated for Dufferin Terrace, Old Quebec and the Winter Carnival locations.

We stayed in Unit #3 which included a small kitchen and bedroom.  The kitchen contains a Murphy bed which we asked to be stored as that created more room in the kitchen.  A small table and two chairs were in the kitchen as well. 
 Kitchen amenities included a microwave and coffee maker.   A toaster oven was stored in a cabinet.

The unit is accessed via an open courtyard that is entered by the hotel's central hallway.

The unit was clean and the bed was comfortable.  There was no sitting area.  The television is in the bedroom.  The bathroom was particularly nice.

Would give the unit 4.5 stars, if possible.  Excellent location.

Paid parking is available a short distance away.

4.5 Stars

Whatever you do, don't book here. Their cancellation policy is draconian and the front "desk staff/manager" are rude and barely speak English.  Once we saw the room, it was impossible to stay. It was shabby, cramped, smelly and worn.  There was no elevator, narrow steep, stairs. If you have any kind of disability or mobility issue, it is impossible to get around. We never received the booking information from this hotel and had thankfully booked another lovely hotel just steps away.  We found out we had booked at this place only when we received an email telling us we were a no show and were being charged for the full five days. We tried to resolve it with the management in person and agreed to pay for the one night in "Good Faith", they refused and told us tough luck, pay up. With that kind of inhospitable treatment and the poor quality of the accommodations, it was inconceivable to stay there.  Do yourself a favor, stay anywhere but here.  The management and hotel nasty, effectively ruined our entire vacation.

Disappointed

In the heart of old Québec minutes from everything. Room we got was quit small barely any room on one side of the bed to pass. Mattress was very soft (too much for us) and bed was unstable (depending where you'd sit the bed would tilt) bathroom seemed bigger. Place is very clean. We we're overcharged and promised the reimbursement on the same card but are still waiting for the reimbursement. Clerk seems inattentive and confused. We go to Québec city a couple of times a year and have been for approximately 10yrs. We love trying different hotels to have different experiences but this is our first bad experience and don't recommend unless you no choice.

Disappointing experience.

Boutique hotel facing onto Governor’s Park.  Walking distance to everything in Old Quebec and the rear entry faces into the La Citadelle de Quebec.  Because the location is a few blocks west of Rue Saint-Louis, the city tourist and traffic noise drops a lot.

Try to get a king bed room facing the park.  They’re a bit larger and have a view of the park and the Chateau Frontenac.  Having peaked into a few rooms getting housekeeping, I sensed room size in this small hotel can vary and some are very small.   

The staff is super friendly.  Officially there isn’t any onsite parking; unofficially there’s two spots in back and you might get lucky as we did for three of four nights.  $20 Canadian.  The recommend nearby underground parking is more and extremely tight.

Best location in all of Upper Town, Old Quebec City

We took two rooms under our friends name. 
The mattress was wear down and we could not sleep on it. The owner was dishonest and claimed it was new, refusing to replace it.
Both rooms were tiny. There was no space to put our luggages. The pictures in the site does not represent how small the rooms are.
There was a bad smell in the bathroom and toilet.
There is no cleanup in the room between nights.
There is no safe in the rooms.

Stay away

We stayed 4 nights in room 14 an front facing atic room. Overall a fantastic location, in an old building, off a quiet square. Our neighbours room left their bathroom fan on which was incredibly annoying. We hadn't anticipated endless narrow stairs with cluttered landing areas and trying to get our cases up. The room wasn't particularly clean, especially behind the bed. We brought it to their attention and on day 2 it was finally cleaned and from then our room was regularly serviced. This is a basically a house split into rooms with no breakfast. You pay for location only. We wouldn't recommend to friends and family.

Average accommodation for the price 

We would Not recommend this hotel sadly.  The lady at the front desk is not forthright.  The price we were quoted was upped $50. for our room.  She would not bend when we approached her about this.  When my 81 yr. Old husband asked for two more coffee pods she responded that we get only two a day .  my husband of 60 years is very kind and this woman upset him.
Also found ants in the bathroom.  This hotel is very old and has many many stairs with no elevator or help to carry our luggage up the many stairs.
A lovely girl who was a guest helped us.
Just would never recommend this hotel to anyone.  Sadly.

Would Not recommend.

First. We booked on booking.com.  No reservation confirmation sent. We had to call hotel direct.  I couldn’t understand what she was saying.I sent an email and finally got confirmation #. We were told parking was available Dow the street.  We went there to leave the car and it was full. When we finally found an over night parking lot, we got a bad phone call and forgot to take note of what lot we parked in😡. Later, we walked everywhere til we located the lot.  We were frustrated we were sent someplace that we couldn’t park and no other suggestions!  This isn’t a hotel.  It is an old house with rooms. We requested a ground floor so we didn’t have to carry everything up stairs.  The place is old but clean and right by the Chateau and the upper old town.  A small park in front of place gave us a nice place to sit outside.  The location is good but couldn’t get help we could understand from desk.

I wouldn’t recommend

We really enjoyed our stay at Manoir sur le Cap.  The location was perfect, being right next door to the Chateau Frontenac, with easy access to the Terrasse Dufferin and all the other attractions in the old city of Quebec.  The hotel itself was charming--the rooms were nicely decorated and very clean. The bathrooms seem to have been redone recently--the fixtures all seemed quite new.  We appreciated having a small refrigerator and wifi. We had two rooms, one for us and one (with two beds) for our young adults.  There was no common area to the hotel besides the front hallway, but we were able to spend time all together in our larger room.  We easily found breakfast food at local stores and restaurants, so it was all right that the hotel did not serve breakfast.  The staff was friendly and helpful, and arranged for a taxi our last day so we could arrive at the train station on time.  The only down sides were that our smaller room was a little cramped (we had to be careful walking between the bed and the fireplace mantel) and the lovely big tub/shower had a side that was so tall that I (5'4") had a little trouble getting in and out. (I could have used a step stool--I probably should have asked!)  But in general, our stay was great.  We would recommend this property.

Manoir Sur le Cap

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Paid on the spot

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