Name: L'Intendant
Address: 8 Rue Des Vaisseaux-du-roi, Quebec, Quebec, Quebec, G1K 6T5, Canada
Rating: 5

Air conditioning

Smoke-free property

Heating

Ticket assistance

All Spaces Non-Smoking (public and private)

No elevators

Reception desk

General

Non-smoking rooms

Family room

Rooms

Concierge services

Luggage storage

Services and amenities

Breakfast

Meals

Free Wi-Fi

Internet

English

French

Languages Spoken

Tour assistance

Tourist services

Bike rental

Hiking

Recreation

Parking

Fax and copy machine

Business

Cycling

Sports

Family/Kid Friendly

Kids

Pets Not Allowed

Pets

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Quebec City Jean Lesage International Airport

L'Intendant

Quebec

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

I cancelled our stay which was supposed to be in October. I cancelled Sept 30th and the booking was to be Octo 14-17.Itlooks like they are planning to charg eme one nights' accomodation.This is insane. I've traveled all over the world and never experienced this. Based on this, why would anyone book here?

cancellation charge outrageous

My parents booked/paid in advance to stay here for 3 nights while a trip to Quebec City. When they arrived, Gerald Jean was extremely rude to them- informing them that he had canceled their reservation and booked my parents room to someone else at a higher rate all the while keeping my parents funds as well. My parents were left stranded in Canada and left to find somewhere else to stay last minute. The lobby was very disorderly, dirty, and there were piles of crap everywhere. Not somewhere anyone would want to stay. I would not recommend booking here at all- avoid a scam and a dirty hotel.

Do not book!

We stayed at the place over Christmas 2022. The reason we had picked it up was that there was a suite [2 bedrooms with kitchen], breakfast included and just outside the walled city.
The total experience was very average.
Location: Good location, just outside the walls and good for walking the inner city.
Rooms: Had WiFi, The rooms had 2 Queen beds and there was a pull down bed in the living area. The  beds were very comfortable, had very good pillows and comforters. All rooms are 2nd or 3rd floor, no elevator and Stairs are very narrow and steep. 2 people cannot even squeeze past. Luckily we were just one flight of stairs as hauling luggage was a nightmare.
Bathroom: Had a good shower tub and nice clean towels. Had a decent big mirror over the sink.
Kitchen: Electric stovetop, a medium sized fridge, a small microwave, seating for 4 and big size TV. Needs a few pots/pans and spatulas to be really useful.
Breakfast: Fresh Coffee/Tea, Fresh Fruit bowl, 1 Croissant, 1 Small Chocolate Danish, a crepe, Yogurt, syrup and strawberry preserve. Same menu every day.
Parking: $25/2 days, Offsite, on the next street in an open lot, if available or find something else.
The lobby is  always dark and is just a dump of odds and ends. It was a small theater with stage and lights and could have a real good ambience to just hang out or eat breakfast.

This place has lot of potential and can easily be much, much better to stay. 
For now, Its is a 1 man show and he has his fixed ways. Sadly everything has a run-down look and feel.



L'Intendant - good facility with average overall experience

We were booked to spend four nights at this property.  But we were unable to use it due to Covid.  Our documents said we could cancel within 7 days.  We called 8 days before and the property manager was UNBELIEVABLY rude!!!  I could NOT believe that someone running a business would be so rude.  AND he refused to refund us.  We had googled reviews and they were good.  But after this happened, we looked more carefully and saw that almost every review comments on this person's obnoxious, disrespectful, rude behaviour.  Since we didn't actually get there, we didn't get to experience the actual property, but most reviews say it was terrible.  Keep looking.  Don't go here!!!!!!!  I wanted to give it zero, but one is the lowest rating!!

WATCH OUT!!!!   Horrible, horrible, horrible.  Don't book here!!!

Room acceptable for a 2 or 3 star. Difficult to regulate the shower. 
We've traveled a lot and have always treated people with respect and courtesy and have always been treated the same. Sadly, this was not the case at this place. The owner/manager chose to ignore us when we asked to use a washroom while checking in. After asking politely several times, we ended up having to use our room once he finally checked us in. He told us breakfast was at 8:00 AM, We arrived at 8:04 and he was angry we were too early? We asked for a coffee refill, he said we weren't finished and refused to serve us more until our cup was empty. As a result, we skipped the "included" breakfast and went elsewhere the next two days of our stay. No one else in Quebec City was rude and condescending to us. Other than this guy, our trip was Lovely. We are a mixed race couple and we can't help but wonder if that was a problem for him.

owner needs people skills

The owner was very rude to me, the hotel is very untidy in the bar/breakfast area. it   needs closing down and a fully refurbished. we were made to fell like we were an inconvenience when asking questions.

Horrible

Nicer than a low cost B&B in Paris.   .y wife and I were in Quebec City for our 50th wedding anniversary.   L'Intendant checked most of our buttons.  Generously sized room, convenient location,  reasonably priced, nice continental breakfast
  But what made the stay special was Gérard,  our host.  His recommendations were always spot on and he had a good sense of humor.   He made our stay more memorable. 

It was a great stay for us 

I am somewhat conflicted about what to put in this review.  By most standards L'intendant is an average B&B and we liked our stay but there are some serious shortcomings.
  
On the positive, its location is very convenient to all of Old Quebec City.  Numerous restaurants and attractions are within easy walking distances.  The train station and bus terminal is less than two blocks away.  The owner/manager of the property was very helpful in providing us directions and recommendations of places to see.  Breakfast daily was perfectly satisfactory (fruit, crepe, croissant, coffee).

On the negative side, housekeeping needs improving!  Our room was generally distressed.  Paint peeling, bathroom floor grout missing.  We found old socks under the bed, packages of instant oatmeal in the nightstand.  There was no TV in our room.   The breakfast area is in a old cabaret of sorts.  While the serving tables were clean, the area around the "bar" was dirty and unkept.  The entrance and desk area was cluttered with lots of "junk".  Not at all appealing.

OK for a short stay.  Very good location in lower Quebec.  Better housekeeping needed.

A one person show, this B & B run by Mr. Gerard Jean is in the lower part of Old Quebec City. The owner prepares the SAME breakfast every morning, so several of the eight days we spent there we opted to go to a different cafe for breakfast. Our first room  was not the room we booked. Mr. Gerard Jean offered us a "larger room" which in effect was a small apartment. The bathroom was not clean, again owing to the fact that Mr. Gerard Jean is a one person crew. This room had ample storage space, but much of the flooring, tile work and general interior was coming apart. We then had to move to a smaller room, with a more modern shower, but again, all of the finish on tile, flooring and ceiling was coming apart. Breakfast consisted of basic croissant, chocolate croissant (or pastry), a small bowl of fruit, that included a few grapes, a few blueberries, some melon and a crepe (flat pancake like omlette). The same breakfast, as mentioned, every day. At first Mr. Gerard Jean said that he made the apple juice he served,but then showed me a gallon bottle from which he poured it into a pitcher to serve his guests. Coffee was sub-standard when compared to what we got at any of the wonderful cafes in the city. On day one, Mr. Gerard Jean was helpful with a map and where to go, but thereafter we basically got the cold shoulder. I am fluent in French so that was NOT the promlem.   The TV in both rooms was connected to the internet. We could not get many of the normal channels, but somehow on the weekend, abc, NBC and CBS suddenly appeared, leaving just as suddenly on Monday. We were able to follow the Canadian elections on the local channel.

EIGHT NIGHTS at L'Intendant Couette & Cafe

My wife and I really enjoyed staying at L'intendant. The breakfast was superb. The room was a fun combination of ancient and modern. Though it was hot the days we visited Quebec, our room was comfortably air conditioned. The location was excellent, close to several excellent restaurants, the historic district, and the railway station. L'intendant is an excellent value.

L'Intendant

Main amenities of the hostel

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Location

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Check-in terms and conditions

Paid on the spot

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