Name: Hôtel Albert par G5
Address: 84, avenue Principale, Rouyn-Noranda, Rouyn-Noranda, Rouyn-Noranda, J9X 4P2, Canada
Rating: 8

Computer

Air conditioning

24-hour reception

Elevator/lift

Smoke-free property

Heating

Security guard

Newspapers

Express check-in/check-out

All Spaces Non-Smoking (public and private)

General

Non-smoking rooms

Soundproof rooms

Room service

Family room

Rooms

Laundry

Safe-deposit box

Dry-cleaning

Luggage storage

Services and amenities

Breakfast

Restaurant

Vending machine

Breakfast/lunch to go

Packed Lunches

Meals

Free Wi-Fi

Internet

Spanish

English

French

Multi-language staff

Languages Spoken

Free parking

Free Parking on Premises

Parking

Business center

Fax and copy machine

Meeting and presentation facilities

Business

Fitness facilities

Sports

Family/Kid Friendly

Kids

Pets allowed

Pets

Personal protection equipment for staff

Extra decontamination measures

Personal protection equipment for guests

Individually packaged food

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Rouyn-Noranda Airport

Hôtel Albert par G5

Rouyn-Noranda

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Old hotel, out dated rooms, but friendly staff and the bed was comfortable. Did the job for what it needed ! 

The elevator will definitely scare you a bit when it starts and stops bur don’t worry.. everything is fine 😂

Staff was friendly! Continental breakfast with cold food was ok. I remember a couple years ago (ok maybe 6-8 years ago) they offered an extensive menu during the weekend for the breakfast and I definitely miss it.

Gets the job done

They cancelled my week long reservation when I arrived because my credit card had been destroyed two days ago and I didn’t have the new one.

I could pay cash or debit, I had ID with me and I was a long term client (spent over 15 000$ in that hotel within the last four years). I was 850km away from home to get a week long hospital treatment. They finally let me stay but only one night.

Never again. They also own the Deville Hotel, the Pizze restaurant and Polonais bar.

Didn’t accept cash or debit, reservation cancelled.

The Hotel Albert has a lot going for it. Great location, very friendly and most helpful front desk staff, a really cool owner, nice CLEAN rooms, on-site parking and a good continental breakfast. Steps away from two very good restaurants. The steps into the lobby front either the front or back entrances can present some difficulty for those with mobility issues. There is an elevator however. 

Great location in Rouyn-Noranda 

Do not stay here unless you are French speaking. Me and my family confirmed our booking at 5pm Aug 8th with reception who assured us there is 24/7 check in. When we arrived a very arrogant receptionist, a young man with long brown hair said he "doubted" I had spoke to someone because he "didn't think I could". He told us to go somewhere else as we had "no showed" even though they assured us of 24/7 check in. Thanks to hotel Albert me and my family were put in a dangerous situation with no where else able to accommodate us. Shame on this boy, we are all Canadians and even if we weren't this is NO WAY TO TREAT ANOTHER HUMAN BEING. We may take legal action and/or get the media involved, I don't want this happening to anyone else. The hotel is investigating this matter and I will update the review if/when an apology is issued by management but so far nothing. BE WARNED!!!

Horrible treatment by hotel receptionist.

In reality, this is not quite a 3/5, more of a 2.5. Easy reservation online, easy check-in. Plenty of free parking, outside, on premise. The room is clean (not fancy). The beds are comfortable; pillows are okay. Little fridge and microwave are nice. Grooming products are lovely - I loved the dispensing cans in the shower (eco-friendly). The problem, the big problem, is with the heating unit. It creates quite a loud racket when on! Every 20 minutes, it comes on, and it constantly wakes you up from your sleep. I can’t sleep with ear-plugs, therefore, this was not a restful night. 

Could not sleep - noise from heating unit

This hotel has a classy "boutique feel", renovated/modern, great service and what an amazing FREE breakfast, one of the best ever. The staff are very warm and friendly.  For lunch or dinner, try "Pizze" a couple of minutes walk from the hotel, amazing food, service and pricepoint.

Best hotel in Rouyn Noranda !

Breakfast was delicious, great choices!  The waitress that served us coffee was very welcoming with "Hola".  Her approach was very professional.  Her name is Yiaris, originally from Cuba. We just loved chatting with her.  She is  very sociable, polite, there exactly when we needed her.  And she even made a paper rose for me.  What a great, unexpected gesture!  She has surpassed our expectations.  THANK YOU to the restaurant of Best Western Plus Hotel Albert. 

Got there late evening absolutely exhausted and just wanting a good night rest right away. We asked the person at the front desk for a King sized bed, he told us the price and I made sure to ask if the price was for a King sized bed. We were told it was.

We went up to our room, and it was a Queen bed. We were pretty disappointed considering the price paid for the room. We travel a lot and were floored at how much we had paid and didn't get what we had asked for.

We had called to see if the room could be changed and were told they couldn't.

The parking was a huge pain, we got stuck in one of the parking lots and overall were just very exhausted of everything.

did not get what we paid for

Aside from the noise of the heating/air conditionning, everything was excellent. The hotel is well  located, near restaurants in walking distance. The personnel is quite friendly at te reception, the restaurant and meeting room. 

Very good place.

The room was always clean and confortable. Staff is very helpfull and kind.
the holtael is close to restaurants.
The gym is well equiped.
Avoid the room near the street, in front of the bar on thurdays and everythings gonna be good.


Hôtel Albert par G5

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Paid on the spot

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