Name: Cozy Court Motel
Address: 5528 Inlet Ave, Sechelt, BC V0N 3A3, Canada, Sechelt, Sechelt, Sechelt, V0N 3A0, Canada
Rating: 5

Smoke-free property

Heating

All Spaces Non-Smoking (public and private)

General

Non-smoking rooms

Fridge

Family room

Cable TV

Shower/Bathtub

Bathtub

Shower

Linens

Rooms

Coffee/tea for guests

Microwave oven

Kettle

Meals

Free Wi-Fi

Internet

Barbecue grill(s)

Recreation

Free Parking on Premises

Parking

Beach/pool towels

Pool and beach

Fax and copy machine

Business

Family/Kid Friendly

Kids

Pets Not Allowed

Pets

Location

At the mini-hotel

Room amenities

Museum of Anthropology

Nanaimo Airport

Capilano Suspension Bridge

Stanley Park

Vancouver Aquarium

Granville Island Public Market

Christ Church Cathedral

Robson Square

Vancouver Convention Centre

Vancouver Art Gallery

Orpheum Theater

Waterfront Centre

Canada Place

Harbour Centre

Vancouver Central Public Library

Vancouver Playhouse

Queen Elizabeth Theatre

Coal Harbour Sea Plane Base

Dr. Sun Yat-Sen Classical Chinese Garden

Vancouver International Airport

TELUS World of Science

VanDusen Botanical Garden

Queen Elizabeth Park

Cozy Court Motel

Sechelt

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

I was so appalled by the customer service at the Cozy Court Motel I actually went to the police station to see if they could help me. 

To backtrack, I reserved a room at 8am Friday through hotels.com. My partner and I were on a week long vacation all across Vancouver island and then crossed over to come down the Sunshine Coast. As we normally do, we found little motels to crash in along the way, realizing it may be more difficult on the SC.  Thursday night we found nothing, and so we ended up sleeping in our car. We thought we had lucked out for Friday. Boy we’re we wrong. 

We showed up at 9 am to see if it was possible to get an early check in for sometime after noon, as my partner is somewhat disabled and would have trouble walking around until 3 and needed rest. I was polite and friendly. The woman behind the counter was frazzled and clearly overwhelmed, so quickly became curt. 

First she would not acknowledge I even had a reservation, because it wasn’t in her computer, even though I had the confirmation number email. Then a flat no about early check in because 3pm was company policy. 
I said ok see you at 3 when my confirmation kicks in. 

My partner doesn’t want to walk around like I do, and it’s pouring rain this day in Sechelt. He sits in the car in their lot, reading his book. 

The same woman walks out after an hour and asks if he’s going to sit there all day. He says yes, until check in. 

She tells him it’s weird.
He asks if she’s upset, she says no, but clearly is. 

As she stalks off, he asks if she understands what it’s like to be handicapped. 

She returns a minute later and tells him to ‘call his ride’ as he’s ‘no longer welcome’. She refuses to explain further and so he calls me and I come back. 

Obviously I wanted to speak to her, but by this time she is hiding. Locked office, will not answer phone. Nowhere in sight. I am baffled and livid that a person with a reservation can’t sit quietly and read in their large empty parking lot.  And, my visa has already put an authorization through for the amount, which clearly said no refunds at the time. 

My partner was not rude to her. He has traveled the world and is an author. I’m a school teacher. 

Im so upset I go to the police (they say it’s a civil matter of course, although the girl at the counter is very nice and gives me numbers for other hotels) and I report it to the tourist centre and call all the suggestions they gave me to find another place. Nothing.

After I’ve calmed down a bit, I think, maybe I’m missing something or she misunderstood something. Maybe she meant leave until 3. We decide to come back at 3. 

We do and the office is still locked, she’s nowhere in sight and not answering phone. 

I check my emails, and hotels.com sent a new email saying my reservation was cancelled. By her. So far it says pre-auth only on my visa. 

So in summary, the Cozy Court Motel decided it’s weird to sit and wait for check-in quietly,  even when they’ve been told the person is DISABLED. They then canceled our reservation based on this.  We were exhausted and cut our wonderful voyage short, due to Crazy Court Motel. 

I obviously do not recommend this establishment, and that woman should be fired for her bias. 

I have never experienced anything like this! And it was a direct opposite to all the great service people we met that day in Sechelt.

Discriminated against my disabled partner and cancelled our reservation

The worst hotel I have ever been 
They have CERO empathy for foreign customers
100% racist, the manager was rude and rude and rude because I was experiencing languages barriers, so in stead of being patient with my speaking limitations , the room service lady yelled at me : where the guys picked you up ? from a bar ? I have never experience a humiliation like that in my entire life .... based on my appearance the staff judged me and they thought I was a homeless. First time in Sunshine Coast , and THE LAST !!! 
Dont go to this place

HORRIBLE HOTEL , A NIGHTMARE

We were very disappointed with this motel. In need of a lot of reform, not just a coat of paint. Staff very pleasant. Value for money it was not. Although it was probably clean, it certainly feel it. This place has out me off motels altogether...

Needs a total reform

I thought the Cozy Court Motel asked too much for the little they had to offer.  There was no A/C in the room with only a small fan.  There was no TV is the room and the bed in the common room was hard and uncomfortable.  They are in the middle of town so it was easy to get around.

No A/C

Contrary to many reviews here, I did not find this hotel as a bad choice. Yes, the place is not new and furniture needs an eventual refresh. The place was clean and bed comfortable.
I wish it could be a bit cheaper compared to other family run motels.
Still, is ok for a short stay and close to the city centre.

Ok for a short stay

Due to a last minute trip, we were forced to stay here for 2 nights because it was basically the last place in town. ( for good reason it turns out.)

The place is a motel right from the 60's or earlier.  It had been refurbished over the years but that is not the problem.  The total lack of cleanliness is the issue.

The bathroom was disgusting with mould, water stains, faulty taps, damaged flooring, etc.

I have posted some pictures of the issues.....there is no excuse for not remediating these problems apart from very sloppy management.

Cozy Court Motel

Main amenities of the mini-hotel

Location

Available rooms

Location

Description of the mini-hotel

What other amenities are there?

Policies

Check-in terms and conditions

Additional information

Payment