Name: Abba Boutique Inn
Address: 36 Queens Road, St. John's, St. John's, St. John's, A1C 2P9, Canada
Rating: 8

Air conditioning

Smoke-free property

Heating

Express check-in/check-out

All Spaces Non-Smoking (public and private)

Adults Only

General

Non-smoking rooms

Room service

Rooms

Laundry

Dry-cleaning

Services and amenities

Coffee/tea for guests

Restaurant

Microwave oven

Meals

Free Wi-Fi

Internet

Russian

English

Languages Spoken

Hiking

Recreation

Parking

Free parking nearby

Free Parking on Premises

Conference Hall

Business

Pets Not Allowed

Pets

Personal protection equipment for staff

Extra decontamination measures

Personal protection equipment for guests

Contactless check-in and/or check-out

Additional measures against COVID-19

Health and Safety Measures

Location

At the boutique hotel

St. John's International Airport

Abba Boutique Inn

St. John's

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

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18-beds

19-beds

2-beds

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4-beds

40-beds

5-beds

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7-beds

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9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

This Hotel like some B&B does not have a contact at the property.  We had several questions we needed answers to and  tried sending emails to their email address several times and no reply. Also tried for 4 days to contact them by phone but phone never answered and no voice mail. Contacted 3 party booking site to see if there was another number but none available and they also could not reach the contact at all.  Ended up canceling booking but due to 72 hr cancel policy no refund for any of the 3 nights.  Booking partner tried to get us a partial refund due to family emergency but they still could not reach them after several tries.  Property may be a  fine place but be aware.  Impossible to get hold of help

Inn impossible to contact

The location was great - right by Jelly Bean Alley and close to other attractions! Room was average. Pillows - non existent - flatter than a 1/4 inch board! Drove all the way out to Walmart to purchase pillows so we could sleep the next night. No parking - unless you get there early - otherwise you are parking and having to walk back to the hotel. Do not go by the map they provide for parking! Never saw anyone that worked there. The room note says there is coffee and toast in the basement common room - but the 2 days we stayed there was nothing or anyone to provide the coffee or toast. Wifi was good. Cell service was good.

Wonderful location but don't expect much - or anything!

Room not very clean - bed uncomfortable and not level - no coffee in room - view was good and parking on the street was close and conventional- not good value for the price we paid for our one night stay - wouldn't recommend this hotel 

My overall experience and satisfaction with my stay at the Abba Innin St.John's Newfoundland and recommendations for oth

Let’s start with the good
-great view from room
-parking was fairly easy
-sheets were clean/nice

Now the bad:
We walked in to the room to the immediate smell of a high school locker room. Really bad. The windows were wide open, and the AC was going full blast, so they clearly knew about it. Texted the number provided, only to receive no response. Because it gets cold at night, we switched the AC to fan mode and closed the window; bad mistake. The smell was intensified about 100x. Carpets were damp, and one set of towels was disgustingly musty as well. The source of the damp appears to be the poorly installed AC draining onto the windowsill and then down to the carpets. 
Breakfast was comically bad, made up of some stale pastries in a dirty serving tray
Shower randomly lost pressure for about 3 mins.
Bathroom fan sounds like a jet, but doesn’t actually appear to move any air.
No owners or staff in sight. 
But honestly none of those latter points even matter, as they pale in comparison to the god awful smell.

How can such a location inspire such a bad review?

We stayed at the Abba Inn in St. John’s for 3 nights. Our cousin booked the rooms and requested by email and a phone call that they both face the harbour. She never heard back so assumed all was well. When we got there her room was on the harbour and mine faced a brick wall at the back of the building. There was a door in the room and when I opened it it turned out to be storage for maintenance. We both paid the same price for these rooms so I sent an email to ask for a rebate and my email went unanswered. I sent another email and no one replied. I can’t understand the business sense one has to not reply to a valid complaint. 
The breakfast supplied there is terrible so we went out each morning. 
It’s so disappointing being treated so poorly. 

Disappointed and unheard

We had a ground floor room at the front of the building which was great.  Our only complaint would be that the bed is due for replacement.  Overall it was clean and well equipped if a bit dated.  I appreciated being able to make a cup of tea or coffee at any time.  The best part was sharing breakfast with the other guests.  Lots of fun conversations.  There were several cereal choices, some packaged muffins/ pastries and yogurt  along with a nice selection of tea and coffee.  It is meant just for breakfast, but accessible 24 hours.  The location is great although it did feel like we were always walking uphill!!  Plenty of street parking available.  Note there is no attendant on site and you self check-in.

Good Value

At first our stay in the Inn was great, with a charming room and nice amenities. A second booking, to the smaller, inferior, higher priced room downstairs, canceled all this out. Gang of people upstairs partying most of the early morning, and unexplained, unsettling roughhousing  occurred on the first night there. Complaints to the manager were met with 'please don't call the cops on them! WE will do it if you call us' ( they didn't ). Owners won't address complaints once they get their money. Best to avoid, and if any valuables are misplaced on the premises, expect no help from owners in finding them.

Nightmare - hard to sleep with violent, rowdy bahavior upstairs, & owners tolerate it

I stayed here after my short tour. My property of choice around the corner was full :(( 

Large rooms, comfortable bed,  TV worked, remote worked, phone worked, thermostat worked, all the many lights worked, lots of clean towels, total blackout drapes, pretty quiet, nice breakfast. Hostess was quite and seemed shy but certainly polite enough.

It is certainly someplace I would stay again. Prices were  great value :))

Another worthy recommendation

We stayed at the ABBA for 4 nights at the start of our Maritime vacation.  We had a room on the 3rd floor which had a lovely view of the harbour and a row of jelly bean houses across the street.  The only disadvantage to that is you are climbing up 3 flights of stairs (initially with all the luggage).  Queen bed was comfortable and bathroom was very roomy (looked like it had recently been renovated).  Check in was very simple.  Envelope at the door as promised with a parking pass (I had advised previously that we would need one).  Parking was available very near the property.  Breakfast was simple but adequate to start the day (exactly as promised).

Clean and Comfortable

We started our 19 day vacation to Newfoundland on August 24 and booked our first 3 nights at the Abba.  We were pleased when we checked in to see that our king room was on the top floor (room #5) with a great view all the way to the harbour.  The room was nice and the king bed was very comfortable. The bathroom had plenty of room and seemed to have been recently renovated.  Check in was easy, exactly as described in the hotel confirmation, with an envelope in the entry with the key.  We were able to park on the street, almost in front of the hotel, and simply did as instructed and phoned the housekeeper’s number provided in the room and a parking pass was delivered within about 15 minutes.  The breakfast is basic, but again was exactly as described in the hotel info and was enough to get us started for the day.  The location was great for walking to all of the centrally located sites.  There is some traffic in front of the hotel during the day but at night it was very quiet. We decided to spend our last 2 nights, September 10 and 11, at the Abba and when we arrived found that we had a queen room on the main floor (room #1).  This was fine with us as we were tired of hauling our suitcases up and down stairs.  The room was on the front of the hotel so still had a nice view of the row of colorful houses across the street.  We just weren’t able to see all the way to the harbour, which was fine as we had seen lots of beautiful scenery on our trip. The bathroom was older and had a small shower but was adequate for 2 nights. The bed, however, was very uncomfortable.  It sagged in the middle so we both ended up rolling into the center of it.  We emailed the booking agency and asked if we could switch to another room and were told that there were none available.  We asked if we could move to another one of the properties associated with the Abba but were told that we would have to cancel our reservation and try to make a new booking.  We decided that it wasn’t worth moving but were definitely not as impressed with the hotel as when we stayed in the king room.  The bed definitely needs to be replaced.  We would stay at this hotel again as the price and location were good but we would need some assurance that the bed would be decent.

Abba Boutique Inn

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