from 32,852 ₽
Excellent
What was good
Staff were great, just not enough staff
What was bad
Utter confusion regarding Peak Fine reservations and special requests. After several discussion by phone, email and first hand with front staff and chefs, we did not get the dessert we request at least 7 times. At ech conversation with someone it felt like we were startjng from scratch with our small request. Quite frustrating indeed. It cc’dwas a wedding so it was more dissappointing than under regular circumstances. Each time we reserved for lunch or dinner, and arrived on time it appeared that the host never/not once actually had a table ready for us. They started from scratch asking what time and how many people? Not very comfortable feeling for sure. Also every servive from room service to valet was very understaffed and it showed in level and timiliness of services. Food was great, Staff were lovely but we felt underserved for such a resort.
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888 Sparkling Place Vernon,Sparkling Place, Vernon
Location
Everything you need is in one place. Resort «Sparkling Hill Wellness Resort and Spa» is located in Vernon. This resort is located in 12 km from the city center.
At the resort
You can stop by the bar. It’s time to have a nice meal! Stop by the restaurant. If you can’t live without coffee, drop by the cafe. Want to be always on-line? Wi-Fi is available.
Specially for tourists who travel by car, there’s a parking zone. The beauty and wellness services: a massage room, a sauna and a steam bath. Sports fans are going to love a fitness center and a yoga area. Ski and snowboard fans will enjoy an off-site skiing area.
You will find these entertainment amenities on the premises: a library. Tourists who can’t live without swimming will appreciate a pool and an outdoor pool. For participants of business meetings, there is a business center. You won’t have to leave your pet at home as they are allowed.
Accessibility: there is an elevator/lift. Additional services that the resort offers to its guests: a laundry, ironing and a safe-deposit box.
Room amenities
In the room, there is a mini-bar and slippers. The room equipment depends on its category.
Facts about the hotel
Type of electrical socket
Type A
120 V / 60 Hz
Type A
(grounded)
120 V / 60 Hz
Number of rooms and floors
149 rooms • 6 floors
General
Rooms
Accessibility
Services and amenities
paid for separately
Meals
Internet
Recreation
Parking
Pool and beach
Business
Sports
Beauty and wellness
paid for separately
paid for separately
Winter sports
Pets
Check-in |
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After 16:00 |
Check-out |
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Until 11:00 |
Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. |
In cash | By bank card |
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In the currency of the hotel — CAD |
Some rates can be paid by bank card when booking online. You can use points to make a partial or full payment of your booking. You can pay for your booking by using a promo code if you have one. |
If you'd like to pay for the order by wire transfer as a legal entity, please send an e-mail to corp@ostrovok.ru |
Excellent
Based on 2842 reviews from guests around the world
Cleanliness
9
Hygiene products
Location
9
Meals
Value for money
8
Room
8
Service
7
Wi-Fi quality