Sparkling Hill Wellness Resort and Spa

Name: Sparkling Hill Wellness Resort and Spa
Address: 888 Sparkling Place Vernon,Sparkling Place, Vernon, Vernon, Vernon, V1H 2K7, Canada
Rating: 8

11.8 kmfrom the city center

from 32,852 ₽

Excellent

8.0

Jill

What was good

Staff were great, just not enough staff

What was bad

Utter confusion regarding Peak Fine reservations and special requests. After several discussion by phone, email and first hand with front staff and chefs, we did not get the dessert we request at least 7 times. At ech conversation with someone it felt like we were startjng from scratch with our small request. Quite frustrating indeed. It cc’dwas a wedding so it was more dissappointing than under regular circumstances. Each time we reserved for lunch or dinner, and arrived on time it appeared that the host never/not once actually had a table ready for us. They started from scratch asking what time and how many people? Not very comfortable feeling for sure. Also every servive from room service to valet was very understaffed and it showed in level and timiliness of services. Food was great, Staff were lovely but we felt underserved for such a resort.

Main amenities of the hotel

Free Internet
Parking
Swimming Pool
Fitness centre
Bar or restaurant

Location

Kelowna International Airport • 27.4 km

Available rooms

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Location

888 Sparkling Place Vernon,Sparkling Place, Vernon

Airports
Kelowna International Airport • 27.4 km

Description of the hotel

Location

Everything you need is in one place. Resort «Sparkling Hill Wellness Resort and Spa» is located in Vernon. This resort is located in 12 km from the city center.

At the resort

You can stop by the bar. It’s time to have a nice meal! Stop by the restaurant. If you can’t live without coffee, drop by the cafe. Want to be always on-line? Wi-Fi is available.

Specially for tourists who travel by car, there’s a parking zone. The beauty and wellness services: a massage room, a sauna and a steam bath. Sports fans are going to love a fitness center and a yoga area. Ski and snowboard fans will enjoy an off-site skiing area.

You will find these entertainment amenities on the premises: a library. Tourists who can’t live without swimming will appreciate a pool and an outdoor pool. For participants of business meetings, there is a business center. You won’t have to leave your pet at home as they are allowed.

Accessibility: there is an elevator/lift. Additional services that the resort offers to its guests: a laundry, ironing and a safe-deposit box.

Room amenities

In the room, there is a mini-bar and slippers. The room equipment depends on its category.

Facts about the hotel

Type of electrical socket

Type A

120 V / 60 Hz

Type A

(grounded)

120 V / 60 Hz

Number of rooms and floors

149 rooms • 6 floors

What other amenities are there?

General

Shopping on site
Air conditioning
24-hour reception
Elevator/lift
Smoke-free property
Heating
Gift shop
Express check-in/check-out
Garden
Terrace
Adults Only

Rooms

Non-smoking rooms
Room service
Indoor Fireplace
Cable TV
Minibar
Hairdryer
Shower/Bathtub
Slippers
Toiletries

Accessibility

Accessibility features

Services and amenities

Iron and board
Luggage storage
Laundry
paid for separately
Safe-deposit box
Luggage storage
Wake-up service
Telephone
Iron

Meals

Bar
Breakfast
Breakfast in the room
Cafe
Restaurant
Restaurant (buffet style)
Snack bar

Internet

Free Wi-Fi

Recreation

Library
Hiking
Sun Deck

Parking

Parking
Garage

Pool and beach

Swimming pool
Spa tub
Outdoor pool
Beach/pool towels

Business

Business center
Fax and copy machine
Meeting and presentation facilities
Conference Hall

Sports

Fitness facilities
Yoga

Beauty and wellness

Massage
paid for separately
Steam room
Beauty services
paid for separately
Sauna

Winter sports

Ski storage
Skiing Off-site

Pets

Pets allowed

Policies

Check-in terms and conditions

Check-in and check-out

Check-in
After 16:00

16:00

Check-out
Until 11:00

11:00

Additional information

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Payment

In the hotel

In cash	By bank card
In the currency of the hotel — CAD

On the website

Some rates can be paid by bank card when booking online. You can use points to make a partial or full payment of your booking. You can pay for your booking by using a promo code if you have one.

The prices are lower in the mobile app

For corporate clients

If you'd like to pay for the order by wire transfer as a legal entity, please send an e-mail to corp@ostrovok.ru

Learn more

8.0

Excellent

Based on 2842 reviews from guests around the world

Cleanliness
9
Hygiene products
Location
9
Meals
Value for money
8
Room
8
Service
7
Wi-Fi quality

Reviews

Sparkling Hill Wellness Resort and Spa

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Mobile app

Our app has lower prices and more options! You can also pay by Apple Pay and Android Pay there. Besides, you can easily access your booking vouchers in your personal account even if you're offline.

Policy on storage and handling of personal data Recommendation technologies are used