Name: Horseshoe Bay Motel
Address: 6588 Royal Ave, West Vancouver, West Vancouver, West Vancouver, V7W 2B6, Canada
Rating: 8

Smoke-free property

Heating

No elevators

Reception desk

General

Non-smoking rooms

Fridge

Cable TV

Flat-screen TV

Shower/Bathtub

Rooms

Coffee/tea for guests

Microwave oven

Kettle

Meals

Free Wi-Fi

Internet

Parking

Free Parking on Premises

Pets allowed

Pets

Extra decontamination measures

Personal protection equipment for guests

Additional measures against COVID-19

Health and Safety Measures

Location

At the mini-hotel

Room amenities

Museum of Anthropology

Capilano Suspension Bridge

Stanley Park

Vancouver Aquarium

Vancouver Convention Centre

Christ Church Cathedral

Waterfront Centre

Robson Square

Granville Island Public Market

Vancouver Art Gallery

Canada Place

Orpheum Theater

Harbour Centre

Vancouver Central Public Library

Queen Elizabeth Theatre

Vancouver Playhouse

Dr. Sun Yat-Sen Classical Chinese Garden

Coal Harbour Sea Plane Base

TELUS World of Science

VanDusen Botanical Garden

Queen Elizabeth Park

Vancouver International Airport

Boundary Bay Airport

Nanaimo Airport

Horseshoe Bay Motel

West Vancouver

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

They say we will welcome you until 10:30pm....... I arrived 10pm and the place was locked and no lights.

After banging on the door and finding a blurry phone number to call. Finally someone opened a door from a room and said the were on the phone. They asked who I was and told me door was open.

I can't climb stairs with luggage. She sent someone who was really smelling of pot or bad odor, Never spoke even after I thanked so much.

I took pictures...and here is what you get for $300.....

- no security door unlocked
- glasses had liquid still in them
- closet is plastic stick on hooks
- all furniture dents , scrapes
- ice in fridge probably was contaminated
- no kleenex
- 1 ply toilet paper
- electrical not safe - 8 plugs into 1 adapter

There is more, but i need to forget this horrible experience I have experienced in over 40 years of glodal and domestic travel.

Don't ever stay here

Ill start by saying that this was the only place I could find in horseshoe bay - I had a ferry booked for 7am so needed to be there at around 6am, so I needed to stay nearby.

This was the most overpriced place I have ever stayed, airport hotels are always expensive, but this was ridiculous.  

I arrived at 6pm to find that the reception was closed up, there was a note saying to phone up.  I was not able to phone as I do not have a phone that works in Canada, I was going to try and find a call box when a kind Canadian couple staying at the motel came over to see if I was ok, they called for me and I spoke to a lady who told me I was in room x and its unlocked so just go in.  I would like to suggest another time that you maybe give the option of getting in touch via watsapp, as people from another country will probably have access to the internet if they don't have a normal phone line.  Another helpful option which I have had at other places is for the property to email the guest and tell them what room they will be in, therefore cutting out this kind of unnecessary difficulty.

The room was furnished in the 1950s, dark wood, nothing matched, it was clean and tidy though.

I understand I was paying for convenience, but thats all I got, its an absolute rip-off.



A total rip-off

Excellent service. The day before my visit there was heavy snowfall in the area causing severe power cuts.
The motel administrator contacted me well before my check in time advising of the power problem and suggesting to book me at another hotel.
I decided to stay there anyway. By the time I reached the motel the power was back up.  I was impressed with the staff's friendliness and how accommodating the place was.
Quiet, clean rooms with traditional classic furniture and good views.
Definitely recommend it to everyone.

Very impressive 

Great Motel!!! Very clean, getting updated and owner is super helpful. Bed was comfortable and everything was easy!!! We will be back to stay more. Beautiful views!!! Also very accommodating for Scuba diving. Has a great shower and hose outside for rinsing equipment.

Great Hotel

This morning I tried to get in touch by phone with the Front Desk of the Horseshoe Bay Motel. Very early on in the morning I did get through but at that point I wasn’t ready to book a reservation. Later on I was and called back but I couldn’t get through. A message  came on saying that I could leave my number and someone would phone me back. Unfortunately, I could not leave my number as the message mailbox was full. I tried calling again plus another number provided but no luck. 

An hour or so later I called back. The woman who answered seemed to be giving me the “bums rush out”. Saying she had my number. She’d call me back they were busy getting rooms cleaned. It was about a reservation on the 25th. I found this response shocking. I felt completely unheard and annoyed. My reservation wasn’t about the 25 at all. When I asked her to stop and listen to me she continued to block me and I continued to get more annoyed. At one point she stated that getting the rooms ready was the priority. I felt further annoyed and protested. She began saying how I shouldn’t be talking to her that way It wasn’t very nice. I determined that I should phone back when someone else is on the desk or just book somewhere else and hung up. For this woman potential customers don’t seem too high in her priorities. This woman’s demeanour put me on the defensive immediately. Things are worse than I thought if this is the kind of treatment customers are expected to tolerate these days.

Try To Make Contact and a Reservation

This hotel is CUTE! It’s quaint and felt clean. The location is amazing, and you can’t beat it if you’re catching the ferry. The ONLY negative was that is there is NO air conditioning. It was 30+ degrees when we stayed, and there were 4 adults staying in one room. There was one fan but all it really did was blow the hot air around, so it was just hot and windy inside the room. We didn’t sleep a wink that night. So just something to be aware of! There is also a little resident raccoon who was adorable, we enjoyed watching her from the balcony. Proximity to good food and drinks is great though.

Really Wanted To Love It!

Lovely, clean, and wonderful service. Thank you!
We just needed a one night stay for our trip to Powell River and were so happy to happen upon this quaint location with kind and accommodating managers <3

Lovely stay!

The room was complete and quite spacious. Due to walking difficulties we asked for a room on ground level and that is was we perfectly got, even with a walk in shower which was perfect.
The beds were also perfect (we had a twin room) and our stay was very quiet and we had 2 good nights sleep.
No breakfast is served, but that is no problem because there are plenty of places around where you can have breakfast.
I would reccoment this motel.


Great location

We initially booked one night here because it was close to the ferry. The service was fantastic, the room was great and we enjoyed the location so much that we altered our plans to stay here two additional times (rather than in Vancouver itself) during our road trip. The motel offers basic amenities, but has wifi and the room was clean and suited our needs quite well.

Excellent

We stayed here as it was so convenient for the Horseshoe Bay Ferry to Vancouver Island, which we were taking at 6.30am the following morning. As others have commented, the motel has little kerb appeal and the rooms are tired. For what it is, it is overpriced and, in hindsight, we would have been better to stay closer in to Vancouver with a slightly longer drive in the morning. All the rooms face onto the well lit street and there is no blackout, the room doors have glass at the top with no curtain - we tried to hang a towel over the glass. The main light in the room didn't work and we had to share a coffee cup as there was only one. Our room was hot and stuffy. Horseshoe Bay itself is very pretty and there are plenty of places to eat.

Horseshoe Bay Motel

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Paid on the spot

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