Name: Shangri-La Bed & Breakfast
Address: 29 Sticky Toffee Lane, West Bay, West Bay, West Bay, KY1-1301, Cayman Islands
Rating: 10

Smoke-free property

Ticket assistance

Garden

Terrace

Express check-out

General

Accessibility features

Wheelchair Accessible

Accessibility

Luggage storage

Services and amenities

Coffee/tea for guests

Breakfast

Restaurant

Meals

Car rental

Transfer

Tour assistance

Tourist services

Barbecue grill(s)

Picnic area

Barbeque

Sun Deck

Recreation

Free parking

Parking

Event facilities

Conference Hall

Business

Pets Not Allowed

Pets

Personal protection equipment for staff

Extra decontamination measures

Personal protection equipment for guests

Contactless check-in and/or check-out

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Cemetery Beach

Owen Roberts International Airport

Shangri-La Bed & Breakfast

West Bay

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Our home away from home. Where we go every single year and never look anywhere else to stay. Rose is an absolute dream managing this wonderful bed and breakfast. We always take her word when recommending new restaurants and are never disappointed. I must also say I HIGHLY recommend the breakfast add-on when booking—it’s delicious! Coffee and toast are always ready to go every morning, and it’s a beautiful thing to wake up to and grab.

Again, we can’t thank Rose and her team enough. We had another fantastic trip. See you in 2025!

Home away from home

Shangri-la was such a relaxing wonderful place to stay. Inkeeper Rose is so friendly and kind and helpful, going above and beyond.
The breakfasts are delicious! Usually some egg dish, some meat, fruit, and a carb like a muffin.
They provide beach coolers, chairs, towels, snorkles, beach bags. 
The backyard pool area is beautiful, peaceful and relaxing. 
We stayed in Travelers room, which was the perfect size. The view from the balcony is beautiful. The bed and pillows are a bit firm. There is a hairdryer provided. It's generally pretty quiet and peaceful. 
You do need a car when staying here, but driving it's very close to good beaches, restaurants etc. We would come back!

Wonderful stay!

Stayed again last week and it’s still a lovely little guest house. The rooms are clean and everything you might need is available.

The manager, Rose, was fantastic. I stayed on UK time so up at 3AM busy working and she came and put the coffee machine on for me and a few hours  later her mums freshly made muffins. 

This was my second stay and will definitely be back. 

Thank you Rose 

Fantastic Guest House

So we booked our stay for 4 nights at this place and due to COVID-19 and travel ban across borders, we have requested to defer our booking to a future date (note: this is NOT a cancellation).
There was no response nor did they agree to defer the booking. Due to which we have lost $900 CAD. 
No consideration based on what this happening in this world. Travel restrictions are imposed on the government and not a cancellation by the travelers itself. The hotel needs to understand this to retain their customers. 
Would like to warn others considering this place for stay in future.

No Response and Consideration

After a disastrous start to a catch up cruise holiday. one night 2 days and we felt human again. The place was a little away but a 40$ taxi and its heaven. cozy, clean and beautiful. Staff were fantastic and other travellers were just as friendly...must be the place. I would recommend this for a future holiday

Rescue stop over

This was our 3rd time staying at Shangri-La and again it did not disappoint. We love being in West Bay away from the Seven Mile Beach hotel crowds. Renting a car is must and it’s definitely more cost effective than
taxi’s. The drive to Seven Mile Beach is only about 10 minutes. 
The staff as well as the breakfast is always fantastic. It was so nice meeting Fawne! She was a great host while Dean was out of town! The B&B is always well kept and clean. And you always get to converse with the nicest people at breakfast which is something you would never do at a big hotel. Would highly recommend!

Another Great Stay!

This was our second time staying at the Shangri-la and it was as good as ever.
The new host Fawne was a real treat and made our stay very comfortable and relaxing.
The gourmet breakfasts were generous and nutritious.
We had the Bamboo room again which has a great sunny view of the lake and pool.
 Gorgeous architecture and decor made it a wonderful stay.

Can't wait to come back!

Wonderful Experience!

We stayed at the Royal Palm room at Shangri-la bed & breakfast for 5 days and we had a great time. The bed is comfy, the breakfast is delicious and the staff was very nice. They even wrote me a card for my birthday and decorated the bed. They also offer chairs, beach towels and snorkel gear. 

Birthday celebration 

We stayed at Shangri-la from Friday 11/29 through Tuesday 12/2. 

We went out and got a bug repellent as we thought we were getting bit from outside; however, we were actually getting bit in the very BED we were sleeping in. We stayed at Poinciana Room. Our bed was infested with bed bug, and I woke up to an unbearable itch from my arms and legs at 4am in the morning with over 100 bug bites all over my body. The bites formed a line and be in a zigzag pattern as shown in the pictures, which is exactly how bed bug leaves bites. It had a burning painful sensation, red itchy bump with a center with soreness. I felt nauseous the whole time. It was THE WORST FEELING you have while vacationing. We know that getting some bug bites were the normal course of vacationing in the Caribbean Islands; however, our bites got worse and worse as we spent more nights at Shangri-la. 

The worst part was how the Inn management handled the situation. The manager blamed that I got bit by mosquito when I opened the bathroom window. The window has screen and it did not stay open at all, and I would not expect over 100 bug bites from a brief moment of opening a window. As shown in the picture, they were not mosquito bites, and they were bed bug. I woke up to an unbearable itch, extreme discomfort, and it caused significant disruption to our trip as we had to alter our remaining plans. Moreover, I became scared to go to sleep again as I was fearful that I would get more bites while asleep. 

The lack of hospitality and especially putting the blame on the guest made our stay very very disappointing, and the male manager even became defensive and had an attitude when I was explaining the situation, which was quite unprofessional. 

Further, initially the manager promised us that they will change the room, but they never did, and they also told us about the one-night refund, which they never issued. All of these things made us lose confidence in their ability to even stick to what they had promised. We also found two female underwear in the room, which made us believe housekeeping was not satisfactory. 
 
Unfortunately, the Inn management did not take the responsibility they should. Had they acknowledge the situation instead of blaming the guest, I would have felt differently about the situation. Based on the above, our stay was extremely unsatisfying and I would not be returning to this place.

Terrible Stay

What a gem! We normally stayed at the Westin on 7 mile beach, but this year we wanted something cozier and homey and we found it. Full use of kitchen, pool, hot tub, private rooms and baths. We had a minor problem with our first room, but Fawne, the manager immediately resolved and exceeded our expectations.  Breakfast was wonderful. You do need to have a car, but could bike to the beach & national park. The drive to 7 mile beach is 5 mins.
We will return next year!

Shangri-La Bed & Breakfast

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