Name: Posada de Expediciones Kahuel
Address: Hijuela n°2 Fandango Km. 4, Camino Chaitén-Santa Bárbara, 5850000 Chaitén, Chile, Chaiten, Chaiten, Chaiten, 5850000, Chile
Rating: 8

24-hour reception

Smoke-free property

Heating

Garden

General

Non-smoking rooms

Room service

Family room

Rooms

Laundry

Services and amenities

Restaurant

Meals

Spanish

German

English

Languages Spoken

Tour assistance

Tourist services

Parking

Private beach

Next to the beach

Pool and beach

Family/Kid Friendly

Kids' TV Networks

Kids

Pets Not Allowed

Pets

Location

At the hotel

Posada de Expediciones Kahuel

Chaiten

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

we had such a bad experience with this place - during our email conversation regarding availability and price - they bluntly replied on our email with confirmation, that our reservation was canceled because they took someone else. we  made a reservation for 5 p - apparently not worth it for the owner
they are very unprofessional and unreliable

no visit possible due to bad management of this place

The Posada is situated a little outside of Chaiten in quiet nature. The room was rather big with two parts and a separation wall between, one with queen size bed and one with a single bed that had another additional one included. Probably a family room. The bathroom had a big shower. The heating was off when we arrived but after some time the room was warm. Next morning we got a breakfast with delicious coffee, fresh cake, toast and if you wish eggs. We felt comfortable there. Above all we are so thankful for the owner's efforts and recommendations because there have arisen unexpected sudden problems in our travel organisation, with our ferry reservation.

Great hospitality

Al final comentario en español

After travelling for 3 days from villa o'higgins through rough conditions  this place was a disaster.

To begin with we arrived and our room was cold and damp. Small and dark. In order to close the bathroom door you had to be seated on the toilet.

As a couple we had the one bed room that was as small as a container. The other people in our group slept in a cabin and in a 3 bed room.  

To begin with we arrived late and they were serving dinner, since the rest of our group was on the way we had to beg them to wait for the rest to serve supper.

The food was good although limited in choices.

The heating failed so we were given different types of hearing systems. Our's electrical.  We were lucky, coped with the smell of humidity and went to sleep.  The rest not so much.  

Family in th cabin. No towels and not enough wood for the chimeney.  I saw how they asked for more before going to bed and since they were not willing to.chop more wood handed over 2 logs for the night which didn't last and slept in the cold.  Also they were told that the cabins did not have breakfast included and then found out the next morning that they did.

3 bed room. Had to ask that bed sheets be changed because they were dirty.  And then asked to clean the bathroom but only cleaned the toilet because "the previous guests didn't take a shower"  
They received a furnace for heating that works on parafina, which is toxic and dangerous for a one room space.  So no heating for them also

To top it off in the morning the light went out in the rooms, not the cabin, when we went over to speak with the administrator, he blamed us of using too much electricity! And in a very rude manner between him and the owner said that these were the people bothering him again, literally "ya esta weveando este weon de nuevo"

Unacceptable 

Bottom line
It is about 3 kms out of town, not orientated towards customer service and disorganized.  For the price they charge better book some place else for the same price but with much better conditions, such as  "mi casa" or cabañas Pumalin

We travelled the whole extension of the Carretera Austral ruta 7 and this place ruins the effort everyone else is making to attract tourists to the area.

..........

Después de viajar 3 días desde villa o'higgins bajo condiciones adversas llegamos a este lugar que fue un desastre.

Para empezar llegamos y nuestra habitación parecía un container por el tamaño. Estaba helado y humedo. Para cerrar la puerta del baño habia que estar sentado sobre el wc.

Como pareja nos diera una pieza, la familia de 5 una cabaña y la de 3 una pieza mas grande.
 
Para empezar cuando llegamos estaban sirviendo comida al resto de los huespedes y tuvimos que rogarles para que esperaran al resto del grupo que venia en camino para,servornis comida, la cual era buena pero limitada en variedad.

Falló la caldera asi que nos dierin distintas alternativas. A nosotros una estufa electrica. Tuvimos suerte, nos aguantamos el olor a humedad y nos dormimos, el resto, no tanto 

Familia en cabaña: sin toallas y sin suficiente leña, vi cuando pidieron mas y no quisieron cortarles, por lo tanto, les entrgaron solo dos pedazos que fue insuficiente para  toda la noche.  Además, les indicaron que las cabañas no estaba incluido el desayuno y se enteraron al dia siguiente que si estaba. 

Habitación de 3 camas. Tuvieron que pedir cambio de sábanas porque estaban usadas y cuando pidieron hacer el baño no limpiaron la ducha porque los huéspedes anteriores no lo habían usado. Les pasaron una estufa a parafina que es inapropiada para el tamaño de la habitación por lo tóxico y peligroso, por lo tanto,  sin calefacción para ellos también. 

Para rematrla en la mañana se corta la luz y cuando fuimos a avisarle al administrador nos echa la culpa a nosotros por usar demasiado electricidad y muy mal educado, al comentar entre el dueño y él  "ya esta weveando este weon de nuevo"

Inaceptable 

Conclusion
El lugar queda a 3 kms de Chaiten, no esta orientado hacia el cliente y desorganizado. Por el mismo precio mejor ir a "mi casa" o cabañas Pumalin

Viajamos por toda la extensión de la Carretera Austral ruta 7 y este lugar hecha a perder todo el esfuerzo que todos hacen para atraer turistas a la zona.



Never again/nunca mas

Spent a night at the 10.10.16. We found the Posada surprisingly spacious . Actually there were two rooms and a very comfortable and modern bathroom. Definitely better than any of the accommodations we stayed along the carretera austral. Dinner was very good. The cook succeeded to serve a saucy fish(not a common thing in the carretera)
Going north we had an issue with the ferry's schedule. The owner, Horacio, took all the effort needed to  solve the problem. He's very willing to help and very wise with his advices.
We warmly recommend the posada.
Ofer Ariely
Tel Aviv

Best option in chaiten

Our room was cold, no heater. Windowpanes put in so bad that wind blows in. The temperature of the shower was only stable when you let the max hot water run in the washbasin. The rooms were extremely noisy when neighbours were home. When everybody sleeps it is nice and quiet unless somebody snores. 

The breakfast was not filling. Only one roll a person. Their marmelades are very good.
Diner is reasonable but pricy for what you get. Salmon, salad and bare white rice without sauce. Or hake, baked potatoes and herbs. And a nice salad. 11.000 pesos.

As almost everywhere you get no pure juice when you order jugo.
I drank a raspberry (frozen) in blender with water and lots of sugar (2000 pesos). Nice but I want pure. Next day I asked the manager a pure without water and sugar. Was not possible in blender, a bit fluid was neccessary. I proposed a little bit milk in stead of water. But suddenly the price was 3000 when I asked the bill. I complained. He said it is because of the extra milk. I said but you saved sugar. I said I don't accept this. He said: I make the prize and not you.
Very unhostable.
The french help was a very nice and helpfull person. The manager is greedy. I want to be treated with honesty.

For diehards

Highly recommended. Any time again. Plenty of space and good facilities. The host made us stay with good recommendations very pleasant. We learned from him a lot about the history Chaitens in the recent past, the people and to stay with the volcaneos.

Posada de Expediciones Kahuel

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