Name: Diego de Almagro Lomas Verdes
Address: Avenida Jorge Alessandri 804, Concepcion, Concepcion, Concepcion, 4030, Chile
Rating: 7

24-hour reception

Elevator/lift

General

Accessibility features

Wheelchair Accessible

Accessibility

Laundry

Safe-deposit box

Deposit boxes

Services and amenities

Restaurant

Meals

Wi-Fi

Internet access

In-room internet

Internet

Parking

Conference Hall

Business

Pets allowed (under 5 kg)

Pets

Location

At the hotel

Carriel Sur Airport

Diego de Almagro Lomas Verdes

Concepcion

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

My wife and I stayed at the Diego Almagro Lomas Verdes during a vacation in Concepción.  The location was tough, but it can work.

The hotel is very close to the airport, off a major highway (access only possible from northbound lanes). There is a large mall just down the road, but getting there on foot could be dicey (walking, the Santa Isabel 1km south may be easier).  There is a free hotel shuttle, however bear in mind it only operates certain days and limited times.

The hotel appears modern with clean rooms and nice facilities and reliable wifi.  We had a problem with a hairdryer that was fixed very quickly.  The pool and exercise room were empty whenever we went which was nice.  Breakfast was good; nothing fancy; they had slightly more on weekday mornings when there were more guests.  Most days there were very few people around; we had dinner there one night (tasty) and we were the only people around.

We used the hotel as a base to explore Concepción.  While we couldn't walk anywhere, we made good use of the shuttle (the driver was nice about picking us up) and taxis.  The front desk staff were kind when we dropped by or called, and forgiving of imperfect Spanish.  We did have one not-great night when there was a party in one of the rooms on the main floor (we were on the second floor), and the music came through loud and clear via the air vents until about 10:20 PM...so maybe consider a room on a higher floor.

In the end, a good stay for the price.

Business oriented, but it worked out

I stayed at this hotel because one of the locals told me that Diego Almagro hotels were good... (they meant the one downtown not this one) but unfortunately the other one was booked so I decided to stayed here (the worst idea ever!). The hotel is really hard to get too, we were driving and it took us almost an hour trying to get in, very complicated. The staff is really unhelpful, the rooms don't have basic things like a not disturb sign or lock on the doors. The service at the restaurant is one of the worst I've ever seen, the food tasted old and the breakfast is really poor. 
When I asked for an adapter for my computer, they just told me no, we don;t have one and we are sorry, so after I got really mad, they came up with one (what's up with that!). The only person that was nice and helpful to us is the guy that is in charge of the parking lot, he really should look for another job because this hotel is not a good place to be.

If you travel to Concepcion, stay somewhere else

I stay in this hotel on a monthly basis spending about $500 each time in the hotel and adjoining restaurant.  They bill our company direct.  Historically, this has been a smooth process but this week, I started to notice a change in the restaurant... a change of attitude (for the worse) and a change in the amount of food offered on the buffet.  Most of the employees know me and greet me but this time, everyone was almost rude... especially from one of the managers who was working a group dinner one night.

this whole situation came to a head when I went to check out... the man at the reception desk started to tell me that I had to pay for the meals in the restaurant, which I could have done, but I knew better... they had always billed the home office for all my charges.  So he backed down but demanded that I pay the tip that was automatically added to my bill... again, I knew historically they had always billed the home office.  Again, I could have paid it, no problem, but I did not like this guys attitude, so I decided to call the home office and let him talk to our executive assistant, who arranges all these details.  

In the end, the primary problem that I had with this visit was the poor attitudes displayed by the restaurant manager and the reception desk.  In the end, I told the guy that we need to find another hotel, and he blew it off.  So that's exactly what I intend to do.

Diego de Almagro Lomas Verdes

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