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Apart Enjoy Pucon

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141.5 mfrom the city center

from 9,891 ₽

  • Apart Enjoy Pucon
  • Apart Enjoy Pucon
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Good

10 reviews
6.0

Guests noted:

  • Value for money

    6

  • Location

    10

  • Cleanliness

    6

Main amenities of the hotel

  • Free Internet
  • Transfer
  • Parking
  • Suitable for children
  • Swimming Pool
  • What other amenities are available?

Available rooms

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Location

Clemente Holzapfel 190, Pucon

Description of the hotel

Location

«Apart Enjoy Pucon» is located in Pucon. This apartment hotel is located in the center of the city. In the morning, have a cup of coffee while looking at the city from the window.

At the apartament hotel

You can stop by the bar. You can stop by the restaurant. Want to be always on-line? Wi-Fi is available. Specially for tourists who travel by car, there’s a parking zone.

The beauty and wellness services: a massage room, a sauna and a spa center. Sports fans will be able to enjoy a fitness center. The following services are available At the apartament hotel for winter sports fans: an off-site skiing area and ski passes. Here, you can treat yourself with water procedures as there will be a pool and an outdoor pool.

In the hotel, you can arrange a business meeting, a board meeting, and even a job as there is a conference hall and meeting and presentation facilities. For the free movement around the city, the apartament hotel offers a transfer for you. Accessibility: there is an elevator/lift. Additional services that the apartament hotel offers to its guests: a laundry, dry cleaning, ironing, a safe-deposit box and a concierge.

The staff of the apartment hotel will be happy to talk to you in English and Spanish.

Facts about the hotel

Type of electrical socket

Type C

220 V / 50 Hz

Type L

220 V / 50 Hz

Number of rooms

68 rooms

What other amenities are there?

General

  • 24-hour reception
  • Elevator/lift
  • Smoke-free property
  • Heating
  • Garden
  • Terrace
  • Outdoor furniture
  • Upper floors accessible by elevator

Rooms

  • Non-smoking rooms
  • Fridge
  • Family room
  • Cable TV
  • Shower/Bathtub
  • Wardrobe/Closet

Accessibility

  • Accessibility features
  • Wheelchair Accessible

Services and amenities

  • Ironing

    paid for separately

  • Laundry

    paid for separately

  • Safe-deposit box
  • Concierge services
  • Dry-cleaning

    paid for separately

  • Luggage storage
  • Telephone

Meals

  • Bar
  • Breakfast
  • Restaurant
  • Microwave oven
  • Poolside bar
  • Bottled water (at extra charge)

    paid for separately

  • Kettle

Internet

  • Free Wi-Fi
  • Internet access

Transfer

  • Airport transportation

    paid for separately

  • Area shuttle

    paid for separately

  • Transfer services

Languages Spoken

  • Spanish
  • English

Recreation

  • Fishing
  • Sun Deck

Parking

  • Parking

Pool and beach

  • Swimming pool
  • Beach facilities
  • Seasonal outdoor swimming pool
  • Beach/pool towels
  • Heated swimming pool
  • Next to the beach

Business

  • Business center
  • Meeting and presentation facilities
  • Conference Hall

Sports

  • Cycling
  • Fitness facilities

Beauty and wellness

  • Massage

    paid for separately

  • Sauna
  • Spa

    paid for separately

Kids

  • Family/Kid Friendly
  • Babysitting and childcare

    paid for separately

Winter sports

  • Ski passes available

    paid for separately

  • Skiing Off-site

Health and Safety Measures

  • Extra decontamination measures
  • Additional measures against COVID-19

Policies

Check-in terms and conditions

Check-in and check-out
Check-in
After 17:00
17:00
Check-out
Until 12:00
12:00

Paid on the spot

Deposit
Deposit typePrice
for pets142800 CLP per guest for the entire period of stay
Pets
AvailabilityPrice
Any pets are allowed30000 CLP per each pet for the entire period of stay

Additional information

All citizens of Chile, regardless of the duration of their stay, and all foreigners who stay in the country for at least 60 consecutive days may have to pay the national sales tax (19%) when checking out. To receive tax exemption, foreign citizens must pay for their stay upon entry in foreign currency (not Chilean pesos) or with a credit card issued abroad and present a valid passport along with the migration card they received upon entry into the country. If a person subject to paying the tax and another exempt from the same share a room, the rate may be applied to the entire room.
  • The seasonal pool will be open from December to March.
  • Pool access available from 8:00 AM to 9:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property.

You'll be asked to pay the following charges at the property:

  • The national sales tax (19%) may be charged upon check-out to residents of Chile regardless of length of stay, and to non-residents staying in the country for 60 consecutive days or more. To qualify for a tax exemption, travelers must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

We have included all charges provided to us by the property.

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Payment

In the hotel
In cashBy bank card
In the currency of the hotel — CLPcard-logocard-logocard-logocard-logo
On the website
Some rates can be paid by bank card when booking online. You can use points to make a partial or full payment of your booking. You can pay for your booking by using a promo code if you have one.
The prices are lower in the mobile app
For corporate clients
If you'd like to pay for the order by wire transfer as a legal entity, please send an e-mail to corp@ostrovok.ru
6.0

Good

Based on 1309 reviews from guests around the world

  • Cleanliness

    6

  • Hygiene products

  • Location

    10

  • Meals

  • Value for money

    6

  • Room

    6

  • Service

    6

  • Wi-Fi quality

Reviews
Apart Enjoy Pucon
  • Calvioparejas

    family

    May 2021

    TripAdvisor
    Calvioparejas
    May 2021

    Day trip worth it

    We stayed here for the day. The staff people were really friendly. Cannot review the rooms but all other accommodations made this place a good place for the day. Side note : The water in the lake is the coldest I have ever tried. The sand on the beach is coarse and sometimes makes it hard to walk bu

  • ebsnr

    family

    December 2020

    TripAdvisor
    ebsnr
    December 2020

    Stay for the view, everything else is a total downgrade.

    When the pandemic becomes an excuse to provide the least amount of service, to customers in every single sense even morning breakfast.

    Alternate breakfast in and out, there are plenty of cafés around.

    You stay for the view, the swimming pool and the location, they do take serious measures regardin

  • rumys

    family

    December 2019

    TripAdvisor
    rumys
    December 2019

    Good family size room but poor selection of food

    Room size is good. Bathroom kept flood flooding after shower screen design( no fan faculty in bathroom for drawing out moisture)

    Not impressed with breakfast as it is the same food daily and hardly any vegetarian options such as rice / vegetables. No unsweetened yogurt( asked for it but was flatly r

  • Ian H

    couple

    January 2019

    TripAdvisor
    Ian H
    January 2019

    Jan 2019 Visit

    The location is great (right on the lakefront/ beach and by the main square) so within easy (200 to 400 meters walk of most stuff in town center) .

    The rooms are rather outdated and worn.

    Breakfast doesn't start til after 7 am so we were promised a bagged lunch instead when we had early starts (6

  • Eve P

    April 2023

    TripAdvisor
    Eve P
    April 2023

    Disappointed

    I was disappointed.

    The Gran Hotel is lovely historical hotel on the beach with unfortunately incredibly bad customer service. Dismissive. Basically no one particularly cared, not particularly thrilled you chose their hotel and bordered on just plain rude.

    But.. that said this was just my experienc

  • Trip407142

    family

    February 2019

    TripAdvisor
    Trip407142
    February 2019

    Don’t book until it’s refurbished

    Great location and friendly staff... but the all building is in pretty bad shape and the rooms are crying for refurbishment. Quality and variety of the breakfast are moreover disappointing and it’s quite difficult to sleep with the noisy bar on the beach close by.

    Unfortunately, the Enjoy brand who

  • Jeremy S

    family

    August 2020

    TripAdvisor
    Jeremy S
    August 2020

    BAD CLIENT SERVICE

    We had reserved a room for 4 nights for our Honeymoon. Sadly we had an accident with our car in the middle of our trip and had to stay in Argentina until the car was fixed.

    Finally when we arrived at the Hotel Pucon told the woman who was at the reception about our accident and that we were really

  • FunInMD

    January 2019

    TripAdvisor
    FunInMD
    January 2019

    Don’t stay here

    Prime location with poor outdated facilities and probably the worst customer service of any hotel I have ever stayed at in 57 years. Chile can be less friendly than other Latin countries but this hotel wins the prize for: indifference, lack of welcome, lack of empathy, unwillingness to help. Don’t e

  • jennykohn

    family

    January 2019

    TripAdvisor
    jennykohn
    January 2019

    Great Location, Old, very old and poor maintenance.

    Me and my family own a time share apartment at the hotel. We love going every year! We are a big family so we have a great time.

    However very little has been improved over the past 25 years or more since we bought the time share. The furniture is old, decoration plain ugly. But the worst this year

  • MarkN43

    December 2018

    TripAdvisor
    MarkN43
    December 2018

    Terrible

    Hands down the worst hotel I have ever tried to stay at. Rude, indifferent staff who have no care if you are not Chilean or representing their country or tourist industry. Lost and then was told will not honour my booking (with no notice of cancellation) leaving me without a place to stay over Chris