Name: Hostal Rural Santa Maria
Address: Calle Manuel Rodríguez 202, Rinconada, Rinconada, Rinconada, 2200154, Chile
Rating: 9

Smoking areas

Smoke-free property

Heating

Garden

Terrace

General

Non-smoking rooms

Shower/Bathtub

Linens

Rooms

Accessibility features

Accessibility

Iron

Services and amenities

Diet menu (on request)

Common kitchen

Packed Lunches

Meals

Internet access

Internet

Airport transportation

Transfer services

Transfer

Spanish

German

English

Languages Spoken

Free bicycle rental

Barbecue grill(s)

Hiking

Recreation

Parking

Swimming pool

Spa tub

Outdoor pool

Beach facilities

Beach/pool towels

Pool and beach

Cycling

Sports

Massage

Beauty and wellness

Ski storage

Ski passes available

Skiing Off-site

Winter sports

Pets Not Allowed

Pets

Location

At the hotel

Hostal Rural Santa Maria

Rinconada

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

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25-beds

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27-beds

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3-beds

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38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Made a reservation via Booking.com for this property back on 18/3/18 with confirmation details and payment schedules by which I was happy to pre-pay, if that was the case to guarantee booking. On 2/11/18 received notification from booking.com that the hotel wanted to cancel my reservation. When I contacted them to arrange payment they emailed me saying: 
"Preziada Giselle, lamentamos no poder recibirla, el hostal estará completo ese día, por eso solicitamos la cancelación de la reserva. No debió entrar la suya, disculpe las molestias..." 

It seemed nice property from the website, but they can not be trusted with reservations, particularly if you arrive to Chile from long haul flight during Christmas period with nowhere to stay. Shame on you Hostal Rural Santa Maria!

Unreliable

Deep in the countryside just north of Santiago, and close to the highway across the Andes to Mendoza, we found this gem of a rural accommodation. It is not a 5-star international hotel chain place, you will be disappointed if you expect such, but the absolute opposite: a small, pretty basic private accommodation with some of the most warm and forthcoming hosts we have met through years of travel. Carmen Gloria and Ivan will do their utmost to make you feel welcome. From little extra treats here and there to expert advice on where to go and what to explore.

Mind you, there is no theme park around, no fancy restaurants, no extraordinary museums or such. The attraction is the easy life in the countryside itself, their lovely garden and great pool, and in the surroundings quirky villages, fantastic boutique vineyards and lush valleys against the backdrop of the Andes peaks. 

We had booked for three nights, and afterwards regretted we hadn't stayed for at least a week.

Carmen Gloria and Ivan, thank you so much for your outstanding hospitality! 

Outstanding hospitality

I hate writing this review but feel obligated. The owners Barbara, Victor, and Carmen-Gloria are lovely people, and when you stay here you feel like you are honored guests of their family, which in a very real sense you are. There is a very attractive pool in the back of the property to relax. We were sitting by the pool on a hot afternoon and they brought us a glass of cold water and a bowl of delicious fruit as refreshment. If given notice, for a very reasonable cost they will make you a simple dinner complete with pisco sour which you can eat in a lovely outdoor setting by candlelight. Breakfast is fine.

So why the low rating? Despite the name of the place, it is not in the country but on an unattractive street in an unattractive town, a few blocks from the main square.  If there is an attractive aspect to Santa Maria, we missed it. We did not feel encouraged to explore the area. Santa Maria itself is difficult to find, even with a GPS, and it takes longer to get to Route 60 than a look at a map might suggest. The owners were strangely reluctant to give detailed directions to the property, even when asked by email. There is no wi-fi available.

The public areas of the property are well maintained, and give the feeling of an old hacienda. Our room, however, looked like it needed a good scrubbing and painting. It was very dingy looking. The door to the room was mostly glass, but there was no curtain, so there was no privacy or way to shut out the light. The hot water tap was not hot and the cold water tap did not work at all. They eventually fixed the hot water but not the cold. Even without these problems, accomodations are very basic. I wish I could recommend this place, but by U.S. standards unfortunately I cannot.

Lovely people; unattractive location; substandard accomodations

We stayed one night at this family driven hostel, and we feelt like a part of the family straight away;) They wee so welcoming and nice, they even invited us out to a bar with them. Keep in mind that they don't have have dinner service, but there is a empanadas place just a 5 min walk away! 
I woul definetly choose this as my place to stay next time I'm in the region!

Beautiful place and very nice family!

We absolutely loved this small family business in Santa Maria/San Felipe, that is surrounded by mountains. Our room had a comfy double bed with a private bathroom (they all have) and it was cleaned every day. There is a huge and beautiful garden filled with benches, fruit trees and a pool with sunbeds. Breakfast was simple, but the landlady went out every morning to buy us freshly baked bread. A delicious way to start the day! They have a fridge of which we could make use of to store our groceries, we could use their kitchen, their livingroom & diningroom (the family also lives here) and they will cook you a typical Chilean meal upon request. 

This truly felt like a home away from home!

Hostal Rural Santa Maria

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