Rio Serrano Hotel + Spa

All citizens of Chile, regardless of the duration of their stay, and all foreigners who stay in the country for at least 60 consecutive days may have to pay the national sales tax (19%) when checking out. To receive tax exemption, foreign citizens must pay for their stay upon entry in foreign currency (not Chilean pesos) or with a credit card issued abroad and present a valid passport along with the migration card they received upon entry into the country. If a person subject to paying the tax and another exempt from the same share a room, the rate may be applied to the entire room.

Know Before You Go

• This property offers transfers from the cruise terminal and airport (surcharges may apply). Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation.
• Pool access available from 9 AM to 9 PM.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Only registered guests are allowed in the guestrooms.
• No pets and no service animals are allowed at this property.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

• Airport shuttle fee: CLP 150000 per person (one-way)
• Airport shuttle fee per child: CLP 75000 (one-way), (up to 11 years old)
• Early check-in is available for a fee (subject to availability, amount varies)
• Late check-out is available for a fee (subject to availability, amount varies)
• Rollaway bed fee: CLP 100000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the property:

• The national sales tax (19%) is charged upon check-out to citizens of Chile regardless of length of stay and to foreigners staying in the country for 60 consecutive days or more. To qualify for a tax exemption, foreigners must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Renovations and Closures
The property is closed between 30 April and 04 September.