Name: Narada Resort & Spa Qixian Mount
Address: Qixianling National Forest Reserve 572300 Baoting Hainan, Baoting, Baoting, Baoting, 572300, China
Rating: 9

Air conditioning

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Sanya Phoenix International Airport

Narada Resort & Spa Qixian Mount

Baoting

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not-guaranteed

wired-internet-access

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We stayed in Villa 8 for 3 nights. Villa 9 is highly recommended because of it's view.

THE HOTEL: 3/5 (Location is a 5/5)
The location of the hotel is stunning. The Zen vibes of being on top of a mountain is so relaxing. 
Unfortunately, it is NOT well maintained...it's a bit dingy for a five star hotel.
It's a massive area, so I kind of understand.
But, I hope, that efforts will be made to better maintain the hotel. 

THE ROOM: 4/5
Needs a little work. There are details that should be fixed. But, other than that, it is nice and comfortable. 

THE STAFF: 5/5
They are delightful!
Many thanks to Ms. Xiao Fang, for the assistance, even before we arrived at the hotel. 
Also, big thanks to Mr. Huang for being so patient and understanding, even though we can't speak chinese. 
...the trainee, Miss Rain, very nice and friendly and every one else at the restaurant. 

Every staff is very accommodating. 
They made our holiday wonderful and convenient. 
This hotel is very lucky to have these hard working people.


Beautiful Jungle 

For work my wife had to stay at this hotel. We decided to come to spend the weekend with her at the same hotel despite some bad comments we read in trip advisor.
We had a very good time at this hotel :
- hotel location is really nice, in the middle of mountains and with rainforest trees everywhere. 
- the room was big and had a jacuzzi with thermal water in the room terrace.
- dinner and breakfast buffet has mostly Chinese choices but there was also barbecue and omelettes for example.
- staff attitude was perfect. Small car drivers were easily available and professional. Special thanks to Miss YU, who we met when we arrived and who was very helpful and super nice with our kids during our stay.
For all these reasons we will come back again to spend some quality time here. 



Good surprise 

We order a transfer from Lingshui railway station to hotel, and the car was waiting us at the agreed time.
Very helpful front desk staff, especially Lan Ting Ting. She respond to all our questions and help us with staying in resort. 
Our room has the bath on balcony with a great view.
The location of resort was excellent, the territory was very green and clean.
Resort has a few pools.
Breakfast was ok, but no great, mainly Chinese food.


Rest in a beautiful and quiet place

If you have stayed at a resort at Sanya before, you might be a little disappointed as this place is a less luxurious resort and a little outdated, too. And, to be fair, it is also a lot cheaper.
We were perfectly happy with our stay, though. This is mainly due to the location. The buildings are surrounded by forest, there are little trails that lead you through it along a little creek (if you don’t want to use the golf buggies that drive you to the different houses). We loved being in the middle of nature! What is more, there were several hot spring basins spread out over the property, and some pools – especially the infinity pool with two levels was beautifully set into the surroundings! There is a bar by the pool where you can get soft drinks. Too bad they don’t offer tea or coffee there!
Another plus is that the hotel is quite close to Qixian 7 fairy mountain, which is quite a climb but very worth visiting even if you don’t want to go to the top, as they have nice wooden trails in the rain forest that show some dramatic scenery. There is a shuttle to the mountain from the hotel.
The first room we were offered had quite a moldy smell, but the second one was fine. It rains a lot in the mountains, so it’s only natural that you have to deal with a little humidity in the rooms. They have a machine that dries the air in the room, so that can help. The room was quite small, but the bed was comfortable and the bathroom clean, functional and in good shape. There is a shielded bath tub on the balcony that provides you with hot water from the hot springs. 
Breakfast and dinner is in a crowded restaurant – we didn’t like the atmosphere there very much as they are cooking and grilling in there and you will notice the smell of it in your clothes when you leave. You can have hot water to steam some food on your table, they will grill meat sticks and fish for you and there is quite a large choice of mostly Asian food. Unfortunately, it’s cold most of the time, as they leave the pots open. We didn’t try the Ethnic barbecue outside – that might be nice. If you care to leave the resort, there is a simple nice Chinese place quite close to it. The seating area is hidden behind the house and you sit in the middle of palm tree trunks around you. 
Overall an enjoyable stay that we would not have wanted to miss out on.

Location, location, location!

We stayed for 2 nights and it was an excellent relaxing time. You feel like in jungle with small houses (2floors) sprayed in forest (sometimes to close each other).
It’s very rare to feel isolated and in quiet place in China. (For sure if you are close to swimming pools, Chinese people are speaking loudly)
Room was confortable with hot spring in balcony with pool view. Cleaning was not so perfect with some dead animals.
Regarding food, don’t expect high quality and almost only Chinese food. 
We climbed mountain in national park at only 3 km from hotel and we were very impressed with rock climbing at end (be ready to climb a lot of stairs)

Jungle heaven

Lovely outdoor breakfast within the forest. Shower is on the balcony with hot springs. Lush and relaxing resort just 15-min from Qixianling National Park. Can arrange shuttle bus with hotel (2-way, 30yuan per person). Not much food selection but you can try the hotel Chinese restaurant. Serves decent food but expect to pay more too.

Surround yourselves in greenery!

This resort is located about 2 hours drive from Sanya, and makes a change to the beach hotels of Sanya. The resort has many small buildings housing the hotel rooms scattered throughout the hillside rainforest location, with small electric vehicles and small roadways connecting the resort venues and buildings together. The quality and service is ok, not luxury , but not bad, and the outdoor swimming pools are pleasant to spend time on and around. Nearby is the Qixian National Park which is worh a visit with walks up to spectacular views at the mountain top.

Inland resort on the island of Hainan

The hotel was located in a great location, the bathtub at the balcony was awesome! However, service is very poor. The receptionist took about 25 minutes to finish the check-in AFTER she found my booking detail in the system. The three of us booked 2 rooms, at 4pm, 1 of the rooms still wasn't ready, it is not the hotel's problem though because we booked late and they needed to wait for the booking confirmation to come through. We were quite tired, so after the 25 minutes check in we were still quite excited to explore the room. Now the worse part comes - 

All the rooms are scattered around in a large area, your own cars are not allowed to drive in, meaning using the hotel buggy service is inevitable to get to your room the first time with your luggage. We had to wait for the buggy after a long wait and 25 minutes check in, when the buggy comes, the driver had a very bad attitude, but understanding it is a busy afternoon for him, so we were still very polite. When gets to my parents' villa, the driver dumped my parent's bags on the road and very rudely said "mind your own luggage". My parents are staying on the 2nd floor, there is no lift, they are in their 60s. Just before I jump off the buggy to help my parents, another staff near-by heard and seen this and offered his help. When get to my villa, he did the same thing to me despite I expressed how shocked I was that this hotel treats its guests like this. I asked him if he can help me as I have my cameras and some small bags, he didn’t even bother to answer me! Then I asked him if he is not able to help me, can he find someone else to help me as I really can’t carry the big bag upstairs, he pretends he didn’t hear it and about to drive off!!! I shout and asked his name three times, he doesn’t answer me, I had to carry my cameras and all that and run to the front of the driver’s seat before he drives off to read his name tag to find out this rude person’s name!! XU! That’s his surname. I am a native Chinese speaker, he had no problem of understanding what I was saying.

During the whole process, Xu hasn’t used of ANY word whatsoever to show some manner and basic politeness, he was stone - faced, not even mention  the standard greetings and basic kindness. I am not coming to this expensive hotel during holiday season to be treated like this by a driver! I was furious! Once I get into the room I called the service desk about this, but during my whole stay, no one bothered to check if it was OK… the cleaning lady in the room (cause my room wasn’t ready) kindly helped me though, much appreciated for that. 

The buggy drivers are the very first ones to encounter with the hotel guests and create the first impression of the hotel, Narada should consider to hire the right people and provide sufficient training to the drivers instead of just trying to make money!

Great location, poor service

We were so excited to stay here. It was beautiful. Our room was lovely. And that's where it ends. The service we got was beyond poor. It was horrible. One night we ordered food and it never arrived even though we called twice and walked to reception for help. Horrific. We decided to leave early. Best decision we made. We've been in China for years and this is the ONLY place that made us feel unwelcome. I would not return or recommend. 

Such a Shame

As the girls in the reception said - regardless of what kind of room you book you Will not have a view over the mountains because of our treeline. 

So the rooms with "mountain view" is nothing But a scam, As you can see from my Photo. Also the facitilies are lacking in quality due to No renovations. 

My tip is to stay a bit further up the road at dubble tree by Hilton. Its cheaper, better maintained and with a clear mountain view.

Narada Resort & Spa Qixian Mount

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