Name: Home Inn Plus (Hangzhou West Lake, Southern Song Imperial Street)
Address: No.96 Guangfu Road, Hangzhou, Hangzhou, Hangzhou, 310001, China
Rating: 8

Air conditioning

Elevator/lift

Television in lobby

Fire Extinguisher

Reception desk

General

Non-smoking rooms

Room service

Cable TV

Slippers

Toiletries

Rooms

Ironing

Laundry

Concierge services

Dry-cleaning

Luggage storage

Wake-up service

Telephone

Services and amenities

Coffee/tea for guests

Restaurant

Bottled water

Kettle

Meals

Business center

Fax and copy machine

Business

Location

At the hotel

Room amenities

Hangzhou Xiaoshan International Airport

Home Inn Plus (Hangzhou West Lake, Southern Song Imperial Street)

Hangzhou

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

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24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

We visited in October 2017, booking one room for three nights. The hotel itself was inconspicuous, or as far as that is possible for a six- or seven-story building. Distinctly unremarkable, and hence easily missable. The staff at reception (there is no lobby, and only scant possibilities to sit down while waiting - but there is luggage storage!) did not speak English, and were slow to check us in. What is more, they insisted (or perhaps merely did so by default and did not know any other way) on using their own currency conversion service, which added about five percent to the total cost of you are paying with a foreign credit card. Cash may be preferable. Or a Chinese card. The rooms were clean enough, if not necessarily clean. There are slippers for your feet - the ground is not always clean. What is more, the AC system may be releasing particulate matter - my friend's asthma variant got significantly worse whenever we turned the AC on. Thankfully, we visited at a time of year when we did not the AC.

To end on a happy note, the location was remarkably good: It is only a couple of blocks to the attraction-par-excellence of Hangzhou, the West Lake, and there is a truly massive Carrefour two blocks to the west of the hotel.

Distinctly average 

Hanting was always my first choice of hotel whenever I goes China. It is also always my first choice when I booked it for my family members who goes there for holiday. However, this trip was so out of my expectation. Their service was horrible. They charged my parents Sing Dollars when we ask to be charged at RMB. Next, when my parents ask for Wifi, they say they do not have. I had to call from Singapore to Booking,Com and Hanting to confirm this information. Both of them confirm that there is Wifi for free but they still did not give my parents the Wifi ID and password, Hanting ask my parents to download Wechat before they give it to them. This is horrible. 

I do not deny that the place is convenient to all the tourist spot. However, their staff standard and attitude is getting from good to worst. I will think twice before I book from them again.

Bad stay. Out of my expectation

This is a very basic, no frills hotel but it's location makes it an excellent choice for a visit to Hangzhou. It is a very easy walk to the beautiful Hangzhou West Lake as well as many shopping streets, Wushan Square and malls. It is also just a short walk to the metro station which seems to take you almost anywhere in Hangzhou. By the way there is no swimming pool as listed in Trip Advisor. 

Simple Hotel but Great Location for Sightseeing 

Here is a place to stay as it is just opposite the place where Muslims can find their choice of food. Cheap and delicious food such as soup noodles, BBQ fish,chicken and lamb are must try too. The famous Hefang Street is also walking distance and the Phoenix Mosque is just cross the main road. 
Hotel staff are also helpful.
Our rooms are of comfortable size and they clean the room everyday of our stay. Toiletries are also provided for free.

perfect stay for Muslims

As nice as the staff were, even with their lack of English, this place was not very clean or inviting. Our first room, 610, was full of mouldy walls and had a rotting smell about it. The staff gave us another room, 710, one floor above and this had no mouldy walls but was still not very clean or inviting. We had a coffee to mull it over and decided to leave. The staff were pleasant enough about it and gave us a full refund. I wouldn't recommend this hotel until they clean up the place. it was and had a very cold feeling about it.

Home Inn Plus (Hangzhou West Lake, Southern Song Imperial Street)

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