Name: Eastern Golden Apartment
Address: 1 Yuewang Road Room 526 Eastking Building A,Yuewang Road, Hangzhou, Hangzhou, Hangzhou, 310000, China
Rating: 5

Air conditioning

Washing machine

Reception desk

General

Cable TV

Minibar

Hairdryer

Slippers

Toiletries

Rooms

Accessibility features

Accessibility

Luggage storage

Laundry

Safe-deposit box

Telephone

Services and amenities

Coffee/tea for guests

Restaurant

Kitchen

Microwave oven

Bottled water

Kettle

Meals

Free Wi-Fi

Internet access

In-room internet

Internet

Car rental

Airport transportation - pickup

Transfer

Tour assistance

Tourist services

Business center

Business

Location

At the apartment

Room amenities

Hangzhou Xiaoshan International Airport

Eastern Golden Apartment

Hangzhou

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

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2-beds

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39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

* The staff don't speak any English.
* The hotel is a bit hard to find. I think it's in the east king plaza (?) building, to use the lift you need to be swiped in by the ground floor staff. 
* The hotel is close to a big night market.
* It's about 500 metres to the metro.
* We paid about 290 yuan for one night for the three of us, which I thought was good value.
* There was a TV and washing machine in our room; I couldn't figure out how to operate either.

Nice stay

janeyfergs review about this place is pretty close to the mark however, despite reading it in advance of staying here I thought I would give the place the benefit of the doubt due to the location, price and the fact the accommodation is an apartment not just a hotel room.

getting there: (from train station  / airport) not too difficult if have some experience of travel in China. There is a metro at the station / airport and it stops on the main street in Hangzhou (Pinghai Rd) which is fairly close to the property. That costs 4 RMB or a taxi will cost about 30RMB.

service: disgraceful and cheaters, taking money for the Lake View Apartment and giving us a smaller, different one that was not as good. The receptionist was totally unwilling to rectify the situation despite having booked and reserved the Lake View Apartment well in advance. So basically we were ripped off and victims of daylight robbery.

This receptionist person was, a rude, unfriendly, barefaced liar that could not speak a word of English and totally arrogant beyond belief about the situation, going as far as saying "ok complain, I don't care" to my Chinese speaking friend. We did not get a refund for the difference in room rates.

Apartment: not too bad in terms of decor quality,  did have wi-fi, (but these things are expected nowadays)  however the TV did not work, and no cooking utensils whatsoever making the place a bit pointless. It did have a washing machine though. 

Location: a bit naff but if you take the time to wander around there are things to do and it is only about 10 minutes walk from the main street and West Lake, so not too bad just don't look that good when you arrive.

This place does not seem geared up for Western style guests.

I will not be returning to this place and I would strongly advise against booking a room here.

avoid this hotel #2

Arriving at this hotel was a lot of trouble - there was no signage and the location of the hotel was dirty (people urinating on the side of the street) and crowded. When finally getting to reception on the 5th floor, after asking about three different people, the staff did not speak a word of English. We had to pay a 200 Yuan deposit (on top of the room cost) upon arrival and when taken to the room it had not been cleaned. We were told to go away and come back in an hour when the room had been cleaned - it was rather average clean upon our second arrival with the counter tops not being wiped down and the floor not being swept. The power sockets would not work so we ended up charging our devices at the local Starbucks. The staff were very unhelpful and could not care less. Due to the staff's lack of English it was a highly stressful and unpleasant experience/holiday. We would never stay here again and urge future travellers to avoid at all costs.

Eastern Golden Apartment

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