Name: Rongyao Baoyu Fashion Apartment
Address: Room 08 Flat 23 Block F Nanji Street,Nanji Street, Harbin, Harbin, Harbin, 150020, China
Rating: 2

Air conditioning

Elevator/lift

Smoking areas

Heating

General

Family room

Rooms

Accessibility features

Accessibility

Car rental

Transfer services

Transfer

Parking

Free Parking on Premises

Family/Kid Friendly

Kids

Pets Not Allowed

Pets

Location

At the apartment

Harbin Taiping International Airport

Rongyao Baoyu Fashion Apartment

Harbin

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

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24-beds

25-beds

26-beds

27-beds

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3-beds

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31-beds

32-beds

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39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

My friend and I stayed at this hotel for 3 nights in September 2012.  While I will mention the positive features of it as well as the downside, my overall conclusion is that the advertising is totally deceptive and the hotel is to be avoided by travellers with any sort of standards.

Firstly, is is misleading to call this facility a hotel.  What it consists of is a number of rooms in a large apartment building.  They are scattered across many different floors amongst similar rooms owned or being rented long term as apartments.  There is no reception in the usual sense.  The facility is managed day to day by a couple who live in one of the rooms on the 18th floor and "reception" consists of a small desk in their room - between the unmade bed and the kitchen area where their meal was cooking!.  There is no signage on the street to tell visitors where the place is and we only found it by asking staff in the restaurant next door - thank goodness my friend speaks Chinese.

When we arrived, we were required to pay for the whole stay in advance in cash plus an extra 200 Yuan.  No credit card facilities.

When we got to the room, it was immediately apparent that it was nothing like the rooms shown on the website advertising.  We located it through elong and what attracted us were the pictures on that site.  Although it was cheap, the furnishings and decor looked like fun and the rooms were large  It turned out that most of the website pictures are of rooms rented out by the hour to amorous couples and are only offered on the Chinese language version of the website.  What we got was a "deluxe business room" which was very plain and cheaply furnished.

The next obviously deceptive feature of the website is that it says the hotel was "opened in 2011".  I expected that to mean that the facilities would be relatively new and in good condition.  In fact, the rooms are converted former apartments which have clearly not been renovated.  Ours appeared not to have been decorated for many years and the furniture was well worn.  Examples of the problems included windows which would not close properly and a bathroom sink mixer with the handle broken off.  There were five light fittings in the bathroom but only one small one was working - two had broken lamps and two had no lamps.  In the main room, a light switch was broken exposing bare live wires.

Another problem we immediately noticed was that there was only one towel, even though our booking had been for two people.  I went back down to see the manager who came to our room a few minutes later with a second towel.  When I showed him the broken fittings, missing lamps etc, he acknowledged the problems but said he could do nothing about it and quickly left.  After that, we never saw the manager again.

One of the positive features was that the room was large and well lit by windows on two sides.  It had a good flat screen TV with cable and a computer in the room with broadband.   Another good feature was a heat pump which worked well for both heating and cooling. At one end of the room, however, was a kitchen area which had a large extract fan and hood but no means of cooking anything, i.e. no stove or hotplates.  There was also a fridge/freezer which looked like a plus until I opened the door - it had obviously been turned off for a long time and stank horribly.

The bathroom was small and, with only one small light, quite dark.  The shower had good pressure and seemed to be a positive feature until I looked at the floor which had  scum and mould around the edges.  The hot water was also limited and ran out near the end of a second shower.  The rest of the bathroom was generally dirty and filthy in the corners and crevices.  Taking up about a third of the available floor space was a very old twin tub washing machine which appeared not to have been used for years and had thick dust and crusted filth underneath.

The main room was also dirty with dust on the floor and on shelves in the cupboard.   The bed was reasonabl;y comfortable but the bed linen was very thin and had signs of staining.  The towels were also thin and barely adequate.

Although we were there three days, the room was not serviced at all, 

Probably the greatest deception in the advertising is that the amenities include  "Room service, wake up service, free parking, bus or car rental services" and that the recreation facilities include "Tennis court, billiards, spa, fitness facilities, indoor swimming pool, free wireless internet access in public areas."   This is total fiction!  None of these were available or existed as far as we could tell.

The price was very modest at 180 Yuan per night but, even at that price, we felt cheated.  We would have left immediately but, having paid cash in advance, we feared that we would not get our money back.

Rongyao Baoyu Fashion Apartment

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