Name: Shiner Resort Hotel Shangrila
Address: 144 North of Changzheng Road Shangrila, Shangri-La, Shangri-La, Shangri-La, 674400, China
Rating: 6

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Diqing Shangri-La Airport

Shiner Resort Hotel Shangrila

Shangri-La

We stayed for two nights. The heater didn't work and the staff were just fiddling with the knobs and said there was hot air coming from the heater. Room temperature was set to 30 and it was as good as not having heater at all.

Door had to be slammed so it wouldn't beep. The safe didn't work and the staff tried to convince us that 1234 was a good combination for the safe!

The desk lamp didn't work and they replaced it with another lamp with bare wires.

Do not disturb sign didn't work either. We asked for a non smoking room and we were given a smoking room. The staff just removed the asthray from the room to make it a non smoking room.

The staff couldn't speak or understand english. They didn't even understand basic word such as toilet. 

On the last day there was a function held at the hotel. The guests or crowd were so noisy. We retreated to our floor, the top floor and we could stil hear the noise from the crowd on a ground floor. The lift was very dirty on that day and kids were running around to the 6th floor, ie the top floor. The  foyer was  full  of smoke and  noise. Where is the  hotel security?

And shouldnt the  hotel control or stop the crowd from  going to the guests' floor?

This hotel is 2* rating at the most! Stay away from  this  terrible  hotel.


It is a 2* hotel at best

The Shiner hotel is in a good location on the main rod of Zhongdian. Sme rooms have nice views of monastry on the far horizon. Comfortable large rooms . Breakfast was typical Chinese with limited Western items on buffet. Beds were extremly hard

Nice Hotel

We spend two nights in the Shiner Shangr-La, coming from Lhasa and travelling further to Lijiang. the hotel location is very good, only 20 minutes waölk from the "old town" (taxi 5 minutes - 7 Yuan). the internet was availible only part time with very low speed, most of the standard apps and websites did not open.
The service was not customer-oriented and very poor with regard to flexibilty to respond to customer requests.
English language skills are poor - as in most of Chinese hotels in the region - however can be assessed below average and - in line with arrogant service qualty, is perceived lousy.
Price-value quality is poor.
We definitevly choos another hotel the next time.

Good location - arrogant service

We stayed in a suite and h hotel s pretty par for the course for Chinese travel/tourist hotels. It was clean and the breakfast was better than most. The hotel is a couple of kilometers away from the old part of town, but it is a straight shot on the bus or a 7 RMB taxi ride there. There is not much to do around the hotel. The shower had really low water pressure. The beds are exceptionally hard even by national standards.

Fine hotel away from old town

A not very comfortable room (and shipped sheets on our bed) and a bad breakfast then it took 21 minutes to check out. Maybe we both ah a touch of altitude sickness but we were not impressed.

Shiner Resort Hotel Shangrila

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