Name: Novotel Xi'an SCPG
Address: No 33 Wei Yang Road, Xi'an, Xi'an, Xi'an, 710016, China
Rating: 10

Shopping on site

24-hour reception

Elevator/lift

Currency exchange

Smoke-free property

Newspapers

General

Smoke Detector

Shower/Bathtub

Toiletries

Rooms

Accessibility features

Accessibility

Luggage storage

Laundry

Safe-deposit box

Services and amenities

Cafe

Restaurant

Meals

Free Wi-Fi

Internet

English

Chinese

Languages Spoken

Free parking nearby

Parking

Conference Hall

Business

Fitness facilities

Sports

Children's playground

Family/Kid Friendly

Kids

Pets Not Allowed

Pets

Location

At the hotel

Xianyang International Airport

Novotel Xi'an SCPG

Xi'an

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Reception greeting was excellent, anything we required reception would also do the maximum they could.

Room was always cleaned adequately and the housekeepers were excellent as well.

Location excellent lots to do around the Hotel.

Breakfast was very poor quality, limited options, and cleanness in many areas was very poor, I would not recommend having breakfast in this hotel, also around the hotel has better breakfast options and are cheaper and certainly cleaner.

Everyone in the hotel, reception, housekeeper - lift operators, door persons etc were exceptionally very good and would always support……

I would certainly go back to this hotel, but would not take the option for breakfast.

Holiday - Surprise 

The room is spacious, clean and comfortable. I love pillows and they provided 4 which served me well. The supervisor Judy is friendly and catered to our needs well. The cleaning staff is helpful and thorough, cleaning the room well and provided enough water and coffee. In particular, I like to mention Fang Ya Ling who is well mannered and very good attitude.

Novotel Xi’an SPG

I have been to many hotels in China, in Asia and around the world. I can simply say that all staff when above and beyond to make your stay more enjoyable. From checking, to late checking, to finding information. The location is very convenient being nearby the subway, a nice shopping mall ( INCITY) and Daming Palace. It is reasonably priced and well maintained.  In order to continue my journey on international flight, I was required to get a PCR test; The manager oversaw everything about it and even send a concierge with me to the hospital to assure everything would go smoothly.. Well done NOVOTEL Xi’An SCPG, you got a new faithful customer!

Outstanding!

It is the second my business trip to Xi’an in 2020, and stayed XIAN NOVOTEL SCPG again, I think the hotel business hadn’t been affected by the COVID-19, The staff is warm, and friendly, this is the reason my colleague help me book this hotel again. Last time, I told hotel staff I didn’t like the room number, I prefer the number 6 and 8, almost Chinese like these two numbers; and the checking out time is too long, I am waiting over 10 minutes. But this time, I surprised to find the hotel remember my suggestion, when I check in. Alice Liu from Front Desk staff offered a nice room, and good number with 6; and suggest me to print the Fapiao in advance for saving my time, if I didn’t have any expending, thanks to Alice Liu for my assist, and I appreciate it. I will have a leisure trip to Xi’an the end of the Sep., but I will stay the Novotel Xian The Bell Tower, the other hotel in Xian, because this hotel is near by the city center, I hope this hotel will be as good as the XIAN NOVOTEL SCPG.

They Know Me - Amazing Service - Business Hotel

This is a very nice, well appointed hotel, in the inner city.  Restaurants and eateries in the shopping mall directly beside.  A gentle walk to market shopping.  A translater app would be useful as very few staff speak English.  Paying for a club room/club access is of no benefit.

Great Customer Service

Lincoln, who has just moved from another Tier 1 Hotel Chain, seems to have really brought along that element of refinement which the Novotel brand in the Accor group misses. I was there for 3 nights and was celebrating a special occasion, I was delighted at the way the room was arranged. Loved the little notes left by our housekeeper. Convenient to the Subway and a mall (adjacent). A strong contender for anyone considering Xian!

Recommended for Xian Stay

Great location, close to Daming Palace, with lots of shopping malls nearby, can get whatever you want. 
Staffs are friendly and caring, especially Alice helped me a lot with my membership stuff. Will come back to stay.

Excellent experience

I paid almost $100 per night and I was expecting something a little more luxurious than the actual room I got. I was placed on Premier floor, however, the room was nothing more than your typical hotel room from a big chain. The decor is getting a bit dated, considering many things were in tacky purple and bold prints (reminds me of Riu hotels). The staff were okay, not particularly welcoming but they’re helpful if you need them to be. Breakfast was great, it had western and eastern options. I was given premier lounge access, but I didn’t use it. The hotel is on top of a nice mall and across street from the 2 train which would take you to Bell tower and Muslim quarter. 

Typical business hotel 

Hotel is above a shopping mall, Incity, where you can find haidilao, uniqlo, heytea.... amongst the restaurants, foodcourt, supermarket and apparel shops. The Metro is across the road and it is only 3  stops from the Bell and Drum tower and Muslim street. We had a junior suite and we just love it! This hotel is the best of the 3 hotels we stayed for this trip.

Location, room

This is a 4-star hotel, but providing 6-star service. The excellent service comes from the moment you arrived at 1st floor, and then you can find same excellent service from checkin counter, lounge in 26th floor, the restaurant staff and even the room-cleaning lady. 

The location is also very good: Metro is only 3 minutes walk away and you can find everything in the mall where the hotel is located.

I have stayed in this hotel many times and this is my only choice when I go to Xian. The hotel does get my strong  recommendation.

Novotel Xi'an SCPG

Main amenities of the hotel

Location

Available rooms

Location

Description of the hotel

What other amenities are there?

General

Rooms

Accessibility

Services and amenities

Meals

Internet

Languages Spoken

Parking

Business

Sports

Kids

Pets

Policies

Check-in terms and conditions

Additional information

Payment