Name: Huatian Hotel
Address: No.1 Changjiang North Road, Zhuzhou, Zhuzhou, Zhuzhou, 412007, China
Rating: 8

Air conditioning

Elevator/lift

Currency exchange

Smoke-free property

Newspapers

Gift shop

Television in lobby

Fire Extinguisher

Reception desk

General

Non-smoking rooms

Room service

Cable TV

Minibar

Hairdryer

Shower/Bathtub

Slippers

Toiletries

Rooms

Ironing

Laundry

Safe-deposit box

Concierge services

Dry-cleaning

Luggage storage

Wake-up service

Telephone

Services and amenities

Coffee/tea for guests

Restaurant

Kettle

Meals

Airport transportation

Transfer

Karaoke

Recreation

Business center

Event facilities

Fax and copy machine

Conference Hall

Business

Fitness facilities

Sports

Massage

Steam room

Sauna

Beauty and wellness

Pets Not Allowed

Pets

At the hotel

Room amenities

Changsha Huanghua Airport

Huatian Hotel

Zhuzhou

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

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18-beds

19-beds

2-beds

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3-beds

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4-beds

40-beds

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7-beds

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9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

It was my second stay in this hotel. In general all is ok. The equipment in the room and bathroom would appreciate some renovation but the level is acceptable. Breakfast is very chinese but you will what you need... except cheese, marmelade and normal bread for example. There are few people speaking English in the hotel. In general level ok.

Overall ok

The hotel is a Chinese five start hotel which may need some renovations. The rooms are space and well equipped - internet is Chinese hotel standard....
Unfortunately reception does not speak English very well which may cause inconvenience at check out

Good stay with langage barriers

Stayed here for 6nights on my trip to zhuzhou while visiting my wife'S family. Very decent place with good location. Not far from the business district and the railway station. Well equipped room with good views. English needs a lot of improvement as I found it very difficult to communicate. 

Good place

This was my second trip to China, and came here after staying in Shanghai, so I wasn't sure what to expect. I was actually very impressed, when I arrived. The lobby was very grand and the Huatian hotel had everything a 5 star hotel should have: good service, restaurants, spa, gym, and a beautiful lobby! I didn't have probems checking-in, their English is reasonable, which is good for foreigners. The room was perfect, it had a great view of the river and the city. The breakfast buffet had western options for me to choose from! The massage there was also very good! I was only taken aback by the amount of items they placed in the room that was being sold.. sewing kit, scissors, facial mask, water etc etc. This was the only negative point I encountered here. 
I loved the location of the hotel the most, taxis are easy to get, and there are several shopping malls near the hotel. At night its nice to take a walk, a lot of ktv bars and interesting places to see!

Great hotel!!

This hotel has a local reputation for being a 4 or 5 star hotel.  I don't have any other experiences for comparison in Zhuzhou, but for a westerner it really not realistic to say this is more than a 3 star hotel.  The hotel boasts many amenities that seem to be a bit overstated, at least in terms of accessibility.  There are many restaurants listed, but at any given time, I only observed two that were actually open to the public (three if you count the bar, which as a dinner menu).  The others seemed to be reserved for group events.  The staff are very courteous, but language can definitely be a barrier, both at the front desk and at the restaurants.  Usually they have a supervisor behind the desk that speaks at least functional English to assists guests.  Regardless, things got done even if communication took a little longer.  I have to give them high marks for trying their best.

I had a room on the 17th floor.  It was spacious and clean with a comfortable bed, modern bathroom, and reasonable amenities.  You need to pay attention to some of the price lists around the room.  Many of the small items that are usually included in the price of the room at a western style hotel are only available for an extra charge.  The TV has about 3 English channels, one of which is CNN, so at least you can stay up to date on current events.  The refrigerator didn't work in my room, and ice was only available through room service (strangely delivered in a small bag).  The lights always seemed somewhat dim and the light switches themselves were a bit confusing.  They leave two small bottles of water per day, two that are available for at a rather exorbitant charge of 15 RMB.  I strongly suggest visiting the supermarket across the street, that has large, 2-L bottles of water for 2 RMB.  I was very careful about drinking, and brushing teeth, with only bottled water and I never had any ill effects.

The restaurants were reasonably accessible to westerners.  At the Huatian Food Street restaurant, we needed a little help in ordering, but otherwise found it fairly easy.  Unless you're an experienced China traveler, I would suggest sticking mainly the noodle dishes.  Just one browse through the selection will reveal a number of items that are certainly not very familiar to western palates.  Imagine various types of bird feet, duck heads, things made with any number of animal organs.  It's not for the faint of heart.  The buffet at the main restaurant is a probably the easier option.  Most things served are recognizable and relatively easy to eat.  This is the same venue that serves breakfast.  Breakfast was more or less serviceable.  Sometimes there are fried eggs and most days you can find boiled eggs and a strange form of ham-like "bacon".  There's not much in the way of cereal.  Usually, there is fresh fruit.  I stuck mainly to watermelon and bananas.

The leisure facilities in the hotel are ok.  I didn't try the foot massage lounge, and I really don't know what the chess lounge is all about.  The gym doesn't open until late morning, so I had limited opportunity to use it.  The one time I did use it, I found it to be too warm and humid and with very outdated equipment.  It was better than nothing, but I can't say it really facilitated a very good workout.  The outdoor pool looked like it might have been nice, but it was closed for maintenance during my visit.

The hotel location is decent.  The mall across the street has a supermarket that is easy to access for travel needs.  There aren't a lot of restaurants in the immediate area and, unless you have a Chinese speaking companion, it's going to be an uphill battle to try to figure out how to order anything.  So, the hotel restaurants could be the best option.  At times when it isn't raining (it rained every day we were there), it can be nice to walk across the bridge to visit the downtown area, or the other direction toward the TV tower.  The tower is located in a park that is quite nice.  There is a mall there too ... even a Walmart and McDonalds.

For a westerner, Zhuzhou can be a bit difficult.  But, I thought the Huatian probably made it about as easy as possible.  I couldn't help but notice a brand new Hilton being constructed in the downtown area.  When that is complete, I assume that they will eclipse the Huatian in terms of being the most western-friendly venue in the city.  For now, this hotel seems to be about as good as it gets for a western traveler.

Trying their best to be western friendly

Stayed here for nine nights during a business trip. My room was perfectly reasonable. The air conditioning worked and the room was spotless. Very few of the Hotel Staff understand English. This Hotel caters more for Chinese visitors rather than European visitors which is fair enough. Most of the dishes available at breakfast are Chinese and most of the restaurants offer Asian food. If you fancy a European dinner after days of Asian food you can try a bar meal. The European menu in the bar is not all that it seems ! I ordered Minestrone soup, Goulash soup and Russian soup on separate occasions. Imagine my surprise when I discovered they were all identical ! They still have no smoking foreigners tables in the restaurants which is quite bazaar as smoke from adjacent tables does not respect the no smoking signs left on the foreigners tables ! The Hotel staff were very pleasant in spite of the language barrier. This hotel is relatively inexpensive compared to other  5 star Chinese owned Hotels.

Huatian Hotel

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