Name: Hotel El Viajero 2
Address: Calle Porvenir 35-50 Centro,Calle Porvenir, Cartagena, Cartagena, Cartagena, 130001, Colombia
Rating: 8

Shopping on site

Air conditioning

24-hour reception

Smoke-free property

Ticket assistance

Private check-in/check-out

All Spaces Non-Smoking (public and private)

No elevators

General

Room service

Family room

Cable TV

Hairdryer

Shower/Bathtub

Shower

Wardrobe/Closet

Linens

Toiletries

Rooms

Ironing

Laundry

Concierge services

Luggage storage

Wake-up service

Services and amenities

Vending machine

Meals

Free Wi-Fi

Internet

Spanish

English

Languages Spoken

Tour assistance

Tourist services

No parking

Parking

Beach/pool towels

Pool and beach

Event facilities

Fax and copy machine

Business

Family/Kid Friendly

Kids

Pets Not Allowed

Pets

Location

At the hotel

Room amenities

Rafael Nunez International Airport

Hotel El Viajero 2

Cartagena

Outdated and broken furniture, partially functioning a/c, threadbare towels, no toiletries and wordt of all stained bedlinen. First room they put me in was basically a cupboard with NO WINDOWS. (Apparently most of the rooms are windowless). Got a change of room with a window but the communal area was right outside (who thought of this stupid idea?) resulting in unacceptable noise levels from a group of non-white American guests late in to the night. When I told the Americans that it was 1am and I was trying to sleep I received a torrent of homophobic, anti British and racial (anti-white, yes it's racism) abuse. Complained to the receptionist about the other guests but she was very unhelpfull and basically ignored me. Moving to another hotel and chalking this up to experience.

Dirty, outdated and noisy

The hotel is a nightmare. Stay away from it. 1) The hotel is super loud, can't sleep at night 2) Front desk is rude and charge you money for everything  3) They don't give you more towels 4) The area is centrally located but no good ameneties. 



Ghastly experience in this hotel. Full of strange people. Not safe either. 

The lady at the front desk was too rude, with no intention of helping the customers, never cleaned the room, even though we left the sign on the door for them to do so.

I do not recommend the hotel.

Good location BUT :

*WE FOUND BEADBUGS ON THE BEDS! We could see them walking everywhere on our bodies ! I also had bites everywhere! 

* IT IS VERY VERY VERY NOISY! Omg I ve never heard so much noise ! I never have problem with my sleep, even if there is noise around, but in this hotel i was waking up every 30 mins because of the noise! We couldnt sleep at all! 

*There is no hot water (just an information ) 
We booked the room for 3 nights but we stayed there only for the first 2 .Then we decided to book another hotel and we left from this awful room! 
We told them about the bedbugs and we asked for our money back (even for 1 night) but they didnt care.

Dont stay here.

Not a very good option !

We got to the hotel with high hopes, got given a street facing balcony which was great for photos. Initially we though the location was great, many great restaurants near by, central location clean rooms. But it was completely different once night came, drunk people on the streets, prostitution at the door of the hotel (wasn’t actually too bad if you’re not uncomfortable with it) but the very worst of it was the noise. 

Taxis would constantly drive down the street where the hotel is located and proceeded to hold down their horns continuously. This went on without stopping from 10pm till about 2:30am. Finally at about 3am we managed to get some sleep. As the balcony doors are rustic and therefore not sealed, they provide zero sound insolation, and the noise from the taxis was as loud as it would have been if we were standing on the sidewalk.

Next morning i showed the staff the video of the taxi and they were non-apologetic and visibly  not very surprised or fussed about what I had shown them. As I they didn’t provide any solutions I asked to be moved, they said they would try but it was unlikely. 

Fortunately, they managed to find a room at the back of the hotel furthest from the front street. Unfortunately, the room had no windows for airflow or ventilation and had a strong damp smell.  Also unfortunately, we got to hear the sounds from the taxis again, this time from the back street, granted at 50% of the volume of the front balcony room but 70% as annoying.

We traveled with another group who got a room in between the front and back streets, they said that the noise wasn’t as bad. If you’re going to stay here and intend on getting reasonable sleep id ensure that you are not staying in the front balcony rooms nor in the back rooms.

Loud, obnoxious taxi drivers and zero sound proofing ruined the stay. Not hospitable unless you get an internal room.

We stayed in a room with a private bathroom on the 30th floor. Very spacious room (I don't know if they gave us the wrong room but it had 1 double bed 1 bunk bed and 1 single bed), very clean, very attentive employee and very nice people. There is no elevator, so getting up with the luggage can be a problem, but they help you get up without problems. It is located on the main street of the walled city and you won't have to take a taxi for absolutely anything, just to go and back from the airport. We took a room in the middle and you can actually have it in the very noisy room because it is on the busiest street in Cartagena.

Excellent cost benefit and excellent location

Its location is the best of the whole hotel. It doesn't offer much more. It's comfortable and very accessible for walking through the walled part. It has air conditioning and everything you need to get past a stadium that includes a lot of walking.

 Ubicacion inmejorable

The hotel is located in a very central part of town and for me, that is everything! Stayed in Room 201 which had a balcony overlooking the street. Has good air conditioning whihc you WILL NEED so that's a plus. There is no BOILING hot water but the temperature is do-able and with the heat, trust me, you'll be looking to take cold showers anyway. If you don't like noise at night, ask for one of the back rooms (personally, was so tired didn't bother me much)

My only complaint would be that the sheets are really thin so I would suggest bringing an extra blanket if you like being cozy at night.  Shoutout to Nestor and Edwin who were absolute sweethearts and very helpful for tips about the city and anything we needed. We arrived before the check-in time and we were able to store our luggage and go out to explore!

Overall, quaint hotel with good location and good staff! :D

Great Experience!

Stayed here for 3 nights with a friend.
PROS:
- Great location in the middle of the city - we never walked more than 15mins to most attractions, and there are some great eateries within a block’s walk (try Alma, La Esquina del Pandebono, and Gelateria Paradiso!)
- Rooms have air conditioning
- Reception is open 24/7 (I think) and can speak a bit of English, plus you can buy drinks from reception.

CONS:
- Rooms are very plain, our room had no window which means you don’t get fresh air
- Showers have no hot water (not that you really need it in Cartagena weather)
- Hotel walls are paper thin, we could hear people in the room next door, every guest who came in late, and the music from the pub next door.
- The electricity went out across the hotel for our entire last day which meant we had to get ready and pack in complete darkness (due to lack of window).
- No breakfast included.

Overall, this hotel is fine if your priority is a good location and you don’t plan to spend much time in your room, and don’t mind some noise at night.

Excellent location, average hotel

The attention was excellent all the time, their cleaners were very kind to me, and I was able to go from free printing to coffee.

Hotel El Viajero 2

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