Hotel Fenix 

Всем гражданам Колумбии, независимо от продолжительности их пребывания, и всем иностранцам, которые остаются в стране не менее 60 дней подряд, необходимо оплатить национальный налог с продаж (19%) на жильё во время их пребывания. Иностранные граждане с туристической визой освобождены от уплаты этого налога. Если лицо, подлежащее уплате налога, и другое лицо, освобожденное от уплаты налога, проживают в одной комнате, ставка может применяться ко всей комнате.

Check-in Information

Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards, debit cards, and cashNoise-free guestrooms cannot be guaranteedSafety features at this property include a fire extinguisher

Special Check-in Instructions

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Mandatory Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services). We have included all charges provided to us by the property.

Optional Fees

Pet deposit: COP 100000 per stayPet fee: COP 60000 per pet, per day plus COP 60000 one-time cleaning fee The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Important Notes

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.