Name: Cocobamboo Hostel
Address: Carrera 34 7-39 El Poblado,Carrera 34, Medellin, Medellin, Medellin, 050021, Colombia
Rating: 8

24-hour reception

Smoking areas

Currency exchange

Terrace

General

Family room

Linens

Toiletries

Rooms

Laundry

Iron

Services and amenities

Common kitchen

Meals

Free Wi-Fi

Internet

Airport transportation

Transfer

Tour assistance

Tourist services

No parking

Parking

Beach/pool towels

Pool and beach

Family/Kid Friendly

Kids

Pets Not Allowed

Pets

Location

At the hostel

Enrique Olaya Herrera Airport

Jose Maria Cordova International Airport

Cocobamboo Hostel

Medellin

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

well, i had the worst experience ever in this hotel and i think it’s good to share with people.
I had a reservation for 6 nights and I got a room with a table because I need to work during the mornings. Well, since Monday there was a girl on the room next to mine talking LOUD the whole day. I complained about it to the administration and they did nothing. All they said is that they had talk to the girl and nothing happened.
Today I woke up early to work and then at 11am I wanted to take a nap. The girl was talking loud again and my patience went to hell.
So I decided to go away and started to put my things on my backpack, when a HUGE cockroach crawled my arms, coming from inside my belongings. And i didn’t had any food with me in the bedroom.
I immediately asked for a refund and they gave me. But worst costumer service ever. Because I’m complaining since Monday and Tuesday they didn’t gave me another room because the other ones were more expensive. For them it seems it’s better to earn a bad review and no recommendations instead of making their costumers feel good. Check a good pick of the cockroach. Oh, and good luck if even with this review you decide to stay there.

I don’t recommend even to my worst enemy

1. El personal casi nunca se sienta en la recepción, por lo que si necesitas hablar con ellos o registrarte, lleva un tiempo encontrar a alguien y tienes que esperar para hablar con alguien.

2. Esperamos más de una hora y media después de la hora de registro de la habitación, mientras tanto nadie explicó lo que estaba pasando, simplemente repitieron la palabra "error" y se alejaron para que no pudiéramos hablar con ellos.

3. cuando acabamos consiguiendo la habitación nadie se acercó y se disculpó, cuando le contamos a uno de los otros trabajadores lo que había pasado nos dijo que si no queríamos dormir aquí por qué pagamos, y que una hora es poco.

4. Si bien las habitaciones están bien, el resto no vale la pena la estadía, el personal más poco profesional con el que me topé.

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1. the staff almost never sits at the reception, so if 
you need to talk to them or check in it takes a while to find someone, and you have to wait to talk to a worker.

2. we waited over an hour and a half after check in time for the room, meanwhile no one explained what was going on they just repeated the word “mistake” and walked away so we couldn’t talk to them. 

3. when we did end up getting the room no one approached and apologized, when we told one of the other workers what had happened he told us that if we didn’t want to sleep here why did we pay, and that an hour is not much to wait.

4. while the rooms are fine the rest is very much not worth the stay, the most unprofessional staff I stumbled upon.

Unprofessional and very not organized.

Very good attention from the staff apparently outside the hotel is not so safe, simple breakfast, normal room a bit dark.
Very good suggestions from the staff, it needs a bit of remodeling in the rooms.

normal stay

The hostel is located quite nice however, they run 2 hostels at the same time located almost next to each other. Meaning that lots of times you are standing in front of a closed door. Luckily I was with my boyfriend but I wouldn't have felt safe if I was there by myself. The people working there are not friendly at all. Breakfast takes them like 30 minutes to make as they combine the 2 hostels. Just find another place, there are many in the neighborhood! It's just not normal if a hostel leaves you standing in front of a closed door for like 20 minutes at least....

No go

The hostel is really good. We booked a room for 4 people with shared bathroom. When we arrived, we got a free upgrade for a room with private bathroom. The guy who is at the reception during the day is probably the best employee I’ve ever met. Wish I could have him receiving guest at my house! However, during the night, you get the worst guy. We were having some drinks outside and he was constantly bothering us, remembering that we had to leave on time. I’m a grown up and I know how to tell the time. The next night we decided to use the kitchen (which is also very good) and he was constantly telling us that we had to clean everything (one more time, I’m a grown up used to cook in hostel kitchens and I know that a basic rule is to leave everything clean). He is not slightly friendly and I’ve never seen a smile on his face. I don’t feel as a guest in the hostel but rather a squatter, but only during the night. 

Best and worst employees

Stayed in cocobamboo with my wife for a week. The staff were great and so helpful. We got a double room which gave you private bathroom and smart TV and a fan. Medellin is a great city and the location of the hostel is perfectly located just out of the zona rossa and near some really good restaurants and bars. 

Medellin for a week

When we arrived to Coco Bamboo we were told that they are fully booked, although we had a reservation and they told us to go to their other hostel which is next to it. The guy at the reception was very rude and the only king person at the hostel was Lucy, who really maid an effort to make us feel better. Our room was brand new although not clean enough and we had some issues with the shower and the hot water. The one good thing was the location...

Cocobamboo Hostel

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