Name: Hotel Hacienda Sueno Azul
Address: Horquetas, Sarapiqui, Sarapiqui, Sarapiqui, 41003, Costa Rica
Rating: 8

Air conditioning

Smoke-free property

Gift shop

Garden

Terrace

General

Non-smoking rooms

Room service

Family room

Hairdryer

Shower/Bathtub

Shower

Wardrobe/Closet

Toiletries

Rooms

Ironing

Laundry

Safe-deposit box

Wake-up service

Services and amenities

Restaurant

Meals

Internet access

Internet

Transfer services

Transfer

Spanish

English

Languages Spoken

Tour assistance

Tourist services

Hiking

Fishing

Recreation

Free parking

Parking

Swimming pool

Spa tub

Outdoor pool

Water sport facilities

Pool and beach

Cycling

Sports

Massage

Beauty and wellness

Family/Kid Friendly

Kids

Pets Not Allowed

Pets

Location

At the hotel

Room amenities

Guapiles Airport

Juan Santamaria International Airport

Tobias Bolanos Airport

Fortuna Airport

Hotel Hacienda Sueno Azul

Sarapiqui

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

We were here 2 nights at the end of a birding trip and we loved it.  Beautiful grounds with a lovely pond where you can see a variety of water birds.  The staff was very friendly and helpful, and the food was delicious.

Excellent spot for birding

I've been staying here for years. Sometimes the place seem a bit run down, but then there are always improvements. This year there were new (and really good) shower heads, and rooms were painted. Another set of rooms were being totally renovated. On the other hand, my mattress had a sprung spring on the edge, as if someone had sat hard on it too much, but it didn't affect my sleep in the middle of the mattress. Much of the staff is the same as previous years, so the owners are doing something right. Best of all is their extensive property with some very nice forest and marsh habitats.

Great place for birding

We stayed here for four nights and our travel agent had booked us on a package with all meals included. BUT the menu is a cut down version of the full menu so we felt like second rate guests that were only allowed the cheap meals. Also the menu was the same for lunch and dinner so you can imagine by the third day we'd had enough of the menu. Spoke to the reception staff and we told them we were going out for dinner so they said we could eat off the full menu and for some strange reason the food was much better!!
Room was clean but rundown and the bed was uncomfortable. Place was also deserted, with probably four other rooms occupied in what looks to be a large hotel. The gym was closed down. It had a grotesque museum. And a rodeo that only opens when there are a lot of guess (never?)  
There were also a few walking trails but very easy to get lost as they are poorly marked. 
I should also mention the entrance. To get to the hotel we had to drive over two old suspension bridges, with wooden floors and bit of rusty metal you could here the groans as you drove over. It stopped us going out in the evening as with the dark it didn't feel comfortable.
Wouldn't want to stay there again.

Run down ghost town

The large resort had one other family staying - it felt like a ghost town! 
Very run down, quiet and dull. The half day tours lasted no more than 30 minutes each and felt fairly trapped at the hotel with nothing nearby. 
Sadly would not recommend - there are far better places to stay and explore the wonderful Costa Rica! 

Boring!

I stongly advise anyone not to go to this hotel. We were charged twice for our lodgings and the manager refuses to admid that they made a mistake. Numerous emails and telephonecalls later we are still waiting for our refund!

Do not go there!

We never write bad reviews - but after trying very hard to get the manager to make some corrections to our bill to reflect the terrible conditions and apathy we faced when reporting they have dug in and so we have no choice.

We had prepaid a three-night stay through a travel agent - when we checked into our room we found that the air-conditioning did not work, the nice flatscreen TV had no reception ( they gave us various reasons - the satellite, the cable, etc etc) and there was no hot water in the shower.

Even though we reported these things immediately they were NOT FIXED for the entire 3 day stay.  After trying to fix the A/C once they never bothered trying again and never addressed these problems despite our many requests to do so.

People, it was hot in that room and cold in that shower. It rained and our outdoor activities were limited - but we couldn't watch TV iun our room.    Even though the hotel was nearly empty they refused to move us to another room - Why?  Because the other rooms weren't as "nice" and they might've had to refund part of what we'd overpaid in advance before seeing how rundown the place was and thoughtless management was.

At checkout, after our travel agent had also added his voice to ours in complaint the manager offered to give us a 5% break in our food bill - which came to $12.75!!!!

THAT is all they gave us for 3 nights of NO hot water, NO Airconditioning and NO TV.

Armando, the manager of the property obviosly didn't care about us at all and didn't care we had a crappy stay. He said he didnt care what we posted on this website or others - so I am kjeeping my promise to share with you all exactly WHY you DO NOT WANT TO EVER MAKE THE SAME MISTAKE WE MADE.

There are many wonderful properties in Costa Rica - This is Not One Of Them.   

A few other things: The "gym" had only a few broken-down pieces of exercise equi[pmwnrt - but it was CLOSED anyway and they would not ket anyone use it for the time wwe were there. The place looks like it is being run inbto the ground. Avoid It.

Hotel Hacienda Sueno Azul

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Available rooms

Location

Description of the hotel

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General

Rooms

Services and amenities

Meals

Internet

Transfer

Languages Spoken

Tourist services

Recreation

Parking

Pool and beach

Sports

Beauty and wellness

Kids

Pets

Policies

Check-in terms and conditions

Additional information

Payment