Name: Hotel Picok
Address: Trg Sv. Jurja 9, Durdevac, Durdevac, Durdevac, 48350, Croatia
Rating: 6

Air conditioning

24-hour reception

Elevator/lift

Smoke-free property

Heating

Security guard

Terrace

Express check-in

Private check-in/check-out

General

Non-smoking rooms

Room service

Trouser press

Family room

Indoor Fireplace

Smoke Detector

Hairdryer

Rooms

Accessibility features

Wheelchair Accessible

Accessibility

Iron and board

Ironing

Laundry

Safe-deposit box

Services and amenities

Coffee/tea for guests

Breakfast

Restaurant

Meals

Free Wi-Fi

Internet access

Internet

English

Languages Spoken

Tour assistance

Tourist services

Bike rental

Recreation

Parking

Parking nearby

Swimming pool

Spa tub

Pool and beach

Fax and copy machine

Conference Hall

Business

Cycling

Fitness facilities

Sports

Solarium

Massage

Sauna

First Aid Kit

Beauty and wellness

Pets allowed

Pets

Location

At the hotel

Hotel Picok

Durdevac

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

We were pleasantly surprised.
Friendly staff, big nice room, clean, great food!
We are delighted with the place and especially with the modern interactive museum.
They sent me a tracksuit, which I forgot, by mail. Big thanks!

Pleasantly surprised

Stayed here on business, the staff are great both in the restaurant and reception, but the hotel has seen better days, if this is a 4 star hotel, then I will eat my hat. It would be better rated as a 2 or 3 at best. This may be 4 star in Croatia but elsewhere it wouldn’t be.

The staff make up for it.

Service better than the hotel.

I spend there a few nights there during two visits. There is not anything particular wrong with the hotel, but you can just feel it is just beyond it’s best times. And it’s a bit overpriced in my opinion. 

An acceptable hotel with its best times behind

The hotel looks like it used to be really nice but now it's a bit bleak. There are things in rooms that could use some maintaince. The breakfast buffet is quite modest and it can get empty, but you can always get a refill if you ask for it.

Not much

Mixed grill meat, salad, beer, cola, pancakes and coffee in cozy home setting hotel's restaurant - too expensive for quality! Meat was overdone and gristly, no taste, two (!) ćevapčići and just half (?!) a sausage... total disappointment. Pancakes were ok. This two points rating only because of a kind and sympathetic waiter, otherwise it would be zero.

4 stars prices for 1 star meal

We have spent here one night as a group of company colleagues on our business trip. It means, that the reservation was made via company, and they knew, we were coming. Unfortunately, wellness did not work, AC did not work, wifi did not work and after all card payment did not work. The worst breakfast we have ever had. This hotel is definitely NOT a 4* one! It should have 2 with an exclamation behind... Pls, visit some 4* hotel and learn how to treat customers!

A huge space for improvement

The hotel was empty when we stayed there and consequently the staff seemed rather indifferent to guests.  Breakfast was mostly stale bread and various meats and cheeses.  None of the staff appeared in the dining room to inquire about the service. The food was nothing inspiring and certainly no sign of Croatia's renowned cuisine.  The internet broke down during the evening and when I phoned reception they said, oh, it is working at reception (implying, what are you complaining about).  Price at almost €70 for a single room is not worth it considering what one gets for not much more in Zagreb.  Maybe the place lights up in summer, who knows.

Overpriced overrated

it is not a 4 star hotel. It smelled bad. There was mold on the wall in our room. The spa was very dirty. The pool, the floors and especially the foot disinfection bath. The staff in Picok was ok, but ...

No No NO

Upon arrival , from the outside you could guess what state inside the building you could expect. I kept repeating to myself that the most important thing was that the room was clean, even though I should have known by the overloaded garbage bin just outside the hotel  that there was no hope for that. On my way to the room it seemed that the staff dont have a vacuum cleaner - there were bits scattered everywhere on the carpet floor in the lift and outside. As I entered the room I was shocked with the cleanliness. Carpet corners and edges round the room were dusty , the walls were filthy, bedroom lighting full of dust, the curtains I did not want to touch. The biggest shock was the bathroom . The shower was full of mildew(around the shower doors and on the wall in between the tiles). I called reception to say that this is  unacceptable for 1000kn/night. She replied that all rooms are the same. I tried to explain that I am not bothered that the room is outdated and my only concern is cleanliness. She gave me another room which was slightly cleaner. I agreed to stay if they would clean the mildew from the bathroom and  vacuum a little better in the morning.The following morning I had three cleaning ladies in my room, but unfortunately apart from a little less dust , the bathroom remained the same. All corners were filthy and covered in mildew, the toilet had yellow stains in it and the heater was filled with dust... At this point I gave up.
The food was always the same variety, on the last evening we weren't even given a choice... I wonder what I would have got if I were vegetarian ?
My advice to the manager and owner : Outdated and slightly run down could easily be compensated with cleanliness(buy your cleaning ladies a mildew remover or simply change the silicone once a year) and a better variety of meals. There are many hotels that successfully succeed to keep up reputations this way.
On the good side : staff in the restaurant  are friendly.

Hotel Picok

Main amenities of the hotel

Available rooms