Name: Apartments Villa Urbajs
Address: Brostolade 45 52450 Vrsar,Brostolade, Vrsar, Vrsar, Vrsar, 52450, Croatia
Rating: 8

Air conditioning

Heating

Garden

General

Family room

Rooms

Safe-deposit box

Services and amenities

Free Wi-Fi

Internet

Airport transportation

Transfer

German

English

Italian

Languages Spoken

Barbecue grill(s)

Recreation

Free parking

Parking

Family/Kid Friendly

Kids

Pets Not Allowed

Pets

Location

At the apartment

Portoroz Airport

Pula Airport

Nereo Rocco Stadium

Basilica Paleocristiana

Fiera Trieste Exhibition Center

Museo Revoltella

Arco di Riccardo

Cathedral of San Giusto

Castello di San Giusto

Palazzo del Municipio

Piazza dell'Unita

Roman Theatre

Teatro Lirico Giuseppe Verdi

Israelite Temple of Trieste

University of Trieste

Miramare Castle

Apartments Villa Urbajs

Vrsar

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

We used Booking.com platform to book an apartment in Villa Urbajs. Upon arrival we realized that the apartment was full of mosquitoes and there were no nets on the windows. We paid our stay and wanted to check if there is anything available with insect protection. Once we found another apartment, even though it was allowed to cancel the booking by the cancellation policy, the owners got very upset, and in the beginning didn't even want to discuss this. After we insisted they started to use extremely bad words, insulting us, cursing and talking rubbish. I tried to explain that the problem we have with their apartment was that it was full of aggressive mosquitoes, our child was bitten at least 10 times, and his legs were bleeding from bites. The owners didn't want to hear about our complaint and instead continued to insult us with additional cursing.

In the end we cancelled the booking using standard procedure, but we had to pay the full price for one night and not the price we had during booking.

Anyways we found a beautiful apartment in the same place with mosquito nets and amazing facilities, in the end we had a wonderful vacation in Vrsar.

Regarding the owners of Villa Urbajs, this was by far the worst experience we ever had with any host anywhere. In the end they even accused us that we are bringing Corona virus into their Villa because of the country we are originally coming from.

I would like to warn about this attitude from Villa Urbajs owners, so fellow travelers are aware what kind of insults they might face in case they decide to cancel the booking (which was completely in line with cancellation policy).

Cancelled booking because of mosquitoes, extremely rude owners, not recommended

Fantastic place, family run and very friendly!! We were greeted on our arrival with drinks and coffee. Place clean quiet a bit far away from the sea but we did not mind . And give us a bottle of wine for one of us birthday !! Will highly recommend staying here !! We will come back !! 

Apartments Villa Urbajs

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