Name: San Juan
Address: Carretera De Siboney Km 1,5 Santiago De Cuba 90100 Cuba, Santiago de Cuba, Santiago de Cuba, Santiago de Cuba, 90100, Cuba
Rating: 6

Air conditioning

24-hour reception

Garden

General

Bathtub

Rooms

Accessibility features

Wheelchair Accessible

Accessibility

Laundry

Safe-deposit box

Services and amenities

Buffet breakfast

Restaurant

Meals

Wi-Fi

Internet

Parking nearby

Parking

Beauty and wellness

Pets allowed (under 5 kg)

Pets

Location

At the hotel

Antonio Maceo Airport

San Juan

Santiago de Cuba

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

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4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Nice hotel with a clean swimming pool. We were lucky that we had a room overlooking the pool. Room was ok with a good bed and a spacious balcony. It is not top quality but fine by Cuban standards. The breakfast was basic but with an outside terrace.

Nice hotel within a tropical garden

Rooms on first floor were spacious, bed was fine, airconditioning didn't function, but was becasue electricity was not stable. After functioning it produced a lot of water on the balcony. Cockroaches were present, in large numbers. Cleaning was done properly. Pool was average, bu good size.

Average

Location is not perfect as it is quite a distance to the city center. The room was not very clean, there was even blood on the bed frame. This could not have come from a mosquito as it was significantly more than just a drop. The bread at the breakfast menu was not fresh and completely dried out. The pool and the sandwich we ate at the poolbar were decent though.

Poor to average at most...

We stayed in San Juan for two nights. The first one was sort of okay. Good beds, nice room, cold and a bit less cold water in the shower, breakfast good enough for those who have a heavy job to do for the rest of the day. Minor point was that we had to wait for almost two hours before we could check in, as we arrived at 3 PM.
However, the second night was a nightmare. At around 9 PM an open air discoparty started, with very loud sound and heavy bass, which makes you aware of all your part of and in your body. Although there were virtually no guests, the ‘party’ went on full speed. In our room it made no sense of sleeping or watching tv, as the music was overwhelmingly loud. We felt sorry for the parents with little kids and the animals in the adjacent zoo. They must have been extremely disturbed with their often much more sensible ears than we have. 
However, as the hours passed we realised that we would not be able to sleep, even with our ear plugs in. From twelve o’clock on I asked the reception four times to do something. Although they undertook some action, iIt didn’t help. I myself went two times to the management of the party. Their answer was that they had permission until 3 AM and that the people (who were hardly there) had paid for the party. Finally, at 2 AM the music went down sufficiently for us, in any case.
And if you think: if this happens, then have a good siesta the next day! This was also not an option for us, as there was a disco in the swimming pool in the afternoon. So, don’t chose for this hotel if you want some sleep at normal times!

Don’t expect you will be able to sleep at normal times

The rooms where quite nice. But the pool was overcrowded and people (most Cubans) and the music where very loud.
Breakfast was terrible. The restaurant was filled with flies and the food was bad. 
Not a place to recommend to anyone.

San Juan

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