from 14,908 ₽
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leisure, company
August 2024
Double Classic Room with Garden View (2 separate beds), 3 nights
What was bad
The room was full of ants and I woke up at night because they were biting me in my bed. The hotel administration refused to change the room and they did literally nothing. We had to buy an ant repellent and use it by ourselves.
On the opposite Zenhotels team was good and they contacted hotel administration through the provider to give us another room and that worked, but we reached them too late.
On the last day of stay we asked for a hot water