Name: Amenity Hotel & Resort Špindlerův Mlýn
Address: Labska 117, Krkonose National Park, Krkonose National Park, Krkonose National Park, 543 51, Czech Republic
Rating: 8

Smoke-free property

Ticket assistance

Garden

Terrace

No elevators

Reception desk

Electric car charging

General

Laundry

Safe-deposit box

Services and amenities

Breakfast

Restaurant

Meals

Free Wi-Fi

Internet

Multi-language staff

Languages Spoken

Tour assistance

Tourist services

Hiking

Picnic area

Sun Deck

Recreation

Free parking

Parking

Steam room

Sauna

Beauty and wellness

Pets Not Allowed

Pets

Personal protection equipment for staff

Extra decontamination measures

Temperature control for guests

Personal protection equipment for guests

Contactless check-in and/or check-out

Additional measures against COVID-19

Health and Safety Measures

Location

At the resort

Amenity Hotel & Resort Špindlerův Mlýn

Krkonose National Park

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Well maintained, clean modern hotel in the hills outside of Spindleruv Myln. Good views of the hills. Quiet and peaceful except for the sheep and goats.
Good sauna and small pool ( for small charge).
Restaurant is good with very good breakfast buffet.
Excellent hotel, good location for hiking.

Hillside gem

We a family of 4 with two small children stayed here during the last snow of the season.

There are two separate houses one with the very modern and stylish “hotel” and  another with the apartments primarily used by families. 

The apartment building is a bit older and not at par with the boutique feel of the main building.

The Location is very nice and nestled in the Mountains. Be carful if you arrive in heavy snow conditions to take your snow chains to get up the mountain.

Service and food at the restaurant is decent quality and equivalent to a 3-4* hotel.

Upmarket Family and couple just outside Spindler

Our family of five had a fantastic week at this spa hotel. Friendly and helpful staff, good food and exceptional facilities. Nice and cosy setting on the hill. Close to cross country skiing and down hill skiing. Thanks for a great experience . 


Really nice vacation at amenity hotel

We stayed there during one extended weekend in July. Hotel looks nice, has a small terace with a view (unfortunately too many bees). Rooms are comfortable but with no balcony..Breakfast table a bit poor and coffee maker was broken. Spa is unfortunately extra charged, but nice.

Location in nature

Nice modern hotel, on a mountainside, just outside of town. The afternoon receptionist spoke English but was not overly friendly. The morning receptionist did not speak English. The room was small but clean and comfortable. The overhead shower was really nice. The tv and wifi worked well. The dinner in the restaurant was not as good as we expected. The breakfast was nothing special. At breakfast, two hotel staff were overheard complaining about and making fun of (in Czech) a table of Israeli guests. This gets to the heart of the problem with the Amenity Resort- customer service. During our stay, we did not have one really positive encounter with hotel staff. Another problem with the Amenity Resort is that almost every amenity costs money. The swimming pool, the wellness, and the bowling all cost something. As a result, you leave with the idea that the resort has nickel and dimed you to death. Overall, the hotel was fine, but I probably would not stay there again.

Amenitie$ with a frown

Hotel staff always friendly and helpful and they smile :-) Rooms are very clean, modern but decent according to surrounding nature. Swimming pool is bit cold, but wellness is nice and clean too. Breakfast is nice, not so hughe selection of everything, but i think everyone would be satisfied 

Perfect 

Nice small hotel with wellnes. I was accomodated in separate building in an apartman. Apartman nr 6 has two bathrooms, but the apartman nr 7 has only one bathroom. 
They write, that the hotel is on a slope, but it is really hard to get to the slope with skiis on foot. 
Ski rental would be also very usefull.

Not on a slope

Horror people. I have never seen such a terrible service - on every of the 4-5 interactions the answer was always NO. Including the young lady manager, the waiters at the restaurant, the people at the reception. Cleaning ladies entering without notice.. restaurant closing hours are random ... No manners whatsoever. Feels like we traveled back in times in Communist Czechoslovakia.  The only customer friendly person is Ludek. The place costs 250 EUR per night  .. way to go for a 4 stars place.. go learn client service in the first place.

Horrible service

We visited this hotel for a skiing weekend. The location is good, just outside the township and there is also one ski run just off the hotel. Unfortunately the access to the hotel is limited without snow chains (this was not mentioned in the booking) therefore you must park at the bottom of the hill and walk 1km up with luggage. Hotel staff are not helpful and simple say “walk” not the kind of service you expect in a 4 Star hotel. 
The breakfast is average at best and the menu is limited, only one pasta option for vegitarians. 
The spa is not included and you most pay extra for this, which was disappointing. 
Price is not good value for money, I wouldn’t recommend this hotel as there seem to be many other options.

Tidy rooms, limited food options, poor access, not 4 Star.

This hotel is mid-mountain so you will need winter tires for sure if there is snow on the ground. The hotel is new and the facilities are nice. We did the spa (costs extra) and bowling (costs 7Kc per minute) and went sledding outside. They even have a kids playground. 

We booked a suite and it was spacious with a separate bedroom. 

WiFi was free and strong. 



Amenity Hotel & Resort Špindlerův Mlýn

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