Name: Hostel Ananas
Address: Vaclavske Namesti 1 110 00 Prague,Vaclavske Namesti, Prague, Prague, Prague, 110 00, Czech Republic
Rating: 8

Air conditioning

24-hour reception

Elevator/lift

Smoke-free property

Heating

All Spaces Non-Smoking (public and private)

General

Non-smoking rooms

Room service

Family room

Locker

Linens

Rooms

Safe-deposit box

Luggage storage

Services and amenities

Common kitchen

Vending machine

Meals

Free Wi-Fi

Internet

Airport transportation

Transfer services

Transfer

Russian

English

Languages Spoken

Tour assistance

Tourist services

No parking

Parking

Beach/pool towels

Pool and beach

Fax and copy machine

Business

Family/Kid Friendly

Kids

Pets Not Allowed

Pets

Location

At the hostel

Můstek

Národní třída

Staroměstská

Na Prikope

Koruna Palace

Lindt Building

Church of Our Lady of the Snows

Church of St. Havel

Havelska Market

Karolinum

Magic Garnet Museum

Statue of St. Wenceslas riding a dead horse

Metalmorphosis

Melantrich Balcony

Wenceslas Square

Old Town Square

Masaryk Railway Station

National Theatre

Central Railway Station

Charles Bridge

Dancing House

St. Vitus Cathedral

Prague Castle

Zizkov Television Tower

Vysehrad

Prague Zoo

Vaclav Havel Airport Prague

Hostel Ananas

Prague

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

We arrived pretty exhausted and were received at the reception by suspicious and strict receptionists. The deposit that has to be left at the reception is unfair. 
Unfortunately, the pictures of the hostel did not match our sleeping "cell" of 4 bunk beds. There was no space for anything else than the beds and a trash bin in our room. You could not open the windows to let in a fresh breeze. It seemed like the management expects the worst of people, judging by the suspicousness and penalty warnings literally on every wall.
It was however very clean and conveniently located, with spacious bathrooms and small self-help kitchen on every floor.

Prison cell :(

We booked into the hostel on the 16th July and when we awoke on the 17th we were told that we would not be able to continue our stay at Hostel Ananas. The reason for kicking us out that we were given was due to there being no hot water. At reception we were advised by the receptionist to email the hostelananas@gmail.com with the name on the booking and card details in order to process a refund. We have e-mailed them 10 TIMES! After ringing +420 775 112 580 (operations manager) a number of times we finally got through to a 'manager' who has said that they are unable to handle the volume of e-mails that they are receiving. This, of course, speaks volumes about their level of customer service. 
I would highly advise to avoid this hostel at all costs.

Kicked out without a refund!

DO NOT GO HERE!!!!
Travelled here with friends. Checked in by a very nice receptionist who gave us some nice advise for breakfast and other stuff around the city. Had a good night sleep and the next morning when we were walking out of the hostel, we were kicked out! At that point the excuse were because of no hot water. We were naturally not happy about this, but accepted as we found another hostel nearby fairly easy. So we checked out and expected a refund - but they could not give us that! Not in cash or back to our credit card. Not happy about the idea we went out to enjoy the day and returned a few hours later to get our baggage. Again we tried to get our money, but still no way they could give us our refund. This is now over a week ago and no word from them and even worse still no refund. 
Wouldn’t recommend this hostel to anyone!

Kicked out without a refund

After the first of our three nights we were asked to check out due to some problems with the water, allegedly. They refused to refund us for the two other nights we already paid for right away, but instead insisted we send an email so they could do the refunds later. They haven't done so and further have not answered to any of our emails. Appears to be a well-planned scam. STAY AWAY!

Kicked out without a refund.

We arrived at this hostel at 9:30 pm as a group of 6 very tired 18 year olds. We were immediately told we can’t stay here for our full stay and have to find our own accommodation and sort it ourselves with no advance warning until we turned up tired from travelling all day. They then asked for a £250 cash only deposit. A REDICULOUS FEE which we were never told about. We then came to our room for the night and began getting into our pyjamas - just as we were doing this a male staff opened our door without knocking and walked in yelling for us to Shutup. We were 9 young girls in here and he had no decency to knock when we were changing, not fully clothed. Do not stay here, they were so rude and disrespectful with absolutely no manners. I would not recommend this to anyone.

DO NOT GO HERE

On the 15. of july me and my friends had an incident in this hostel, the hostel security guard punched two of my friends because we were to loud instead of just talking to us. They were both injured. The incident happened around 22:00 and is on tape. This behaviour is not acceptable. The security guard should be fired.

Aggression

Me and my group had a fairly bad experience here unfortunately, and 8 of us were all packed into a tiny room. They also attempted to squeeze money from us at any opportunity possible, even misleading us into believing breakfast was free when it wasn't.Extortionate fees, awful tiny rooms, rude staff, what more could you want?

So this was the little present I found when I opened the sheets. When I got to the reception, they made me wait for half an hour and did nothing (while having to babysit this maggot so I could have proof).
I had to go down again, it was already late..., then the employee came upstairs to make a video and send it to the manager. She called him and I could hear her say 'ahaha are you kidding me, it's just a bug. If she wants a new room she has to pay'. The employee apologized many times, not his fault of such a horrible manager.
First, I payed to sleep in a clean room, second, the way of handling this could be so easy if somebody just had given me new sheets and third, what a rude way to talk about your customers well-being. 
Hostel Ananas and it's associates, never again!

Never coming back.

So this little present I found when I opened the sheets. When I got to the reception, they made me wait for half an hour and did nothing, I had to go down again, it was already late..., then the guy came upstairs to make a video and send to the manager and she called him and I could hear her say 'ahaha are you kidding me, it's just a bug. If she wants a new room she has to pay'
First I payed to sleep in a clean room, second the way of handling this could be so easy if somebody just had given me new sheets and third, what a rude way to talk about your customers well-being. 
Hostel ananás and it's associates, never again!

Rude manager

We have been hosted with a big group and we never had the feeling we were welcome. People at the reception seem to be not able to deal with young people and with groups. Big mess at the check-in and hostile behaviour during all our stay. Not suggested for groups.

Hostel Ananas

Main amenities of the hostel

Location

Available rooms

Location

Description of the hostel

What other amenities are there?

Policies

Check-in terms and conditions

Paid on the spot

Payment