Name: Lovely Prague Apartments
Address: TruhlÃ¡rskÃ¡ 23, Prague, Prague, Prague, 110 00, Czech Republic
Rating: 8

Elevator/lift

Smoke-free property

Heating

General

Non-smoking rooms

Soundproof rooms

Room service

Family room

Rooms

Accessibility features

Accessibility

Ironing

Laundry

Services and amenities

Free Wi-Fi

Internet

Airport transportation

Transfer

English

Languages Spoken

Family/Kid Friendly

Kids

Pets allowed

Pets

Location

At the apartment

Náměstí Republiky

Florenc

Můstek

New Town

Postal Museum Prague

Kotva Department Store

Municipal House

Masaryk Railway Station

Powder Tower

Church of St. Castulus

Celetná

Joseph Fine Art Gallery

Gallery Of Steel Figures

Jubilee Synagogue

Old Town Square

Central Railway Station

Wenceslas Square

Charles Bridge

National Theatre

Holesovice Railway Station

Zizkov Television Tower

St. Vitus Cathedral

Dancing House

Prague Castle

Vysehrad

Prague Zoo

Vaclav Havel Airport Prague

Lovely Prague Apartments

Prague

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

On arrival you need to check in elsewhere to get your key and information regarding the apartment. Then it’s about a 5 minute walk to find your apartment. The apartment is looking a little tired but it’s clean and very functional. The bed is huge and we managed to get good quality sleep. However, the bed is awkward to get onto due to hight and a ledge sticking out from under the mattress. Heating and WiFi were excellent and the area wasn’t noisy at all. 
Location is fine, close enough to all attractions within walking distance. 
For the price we payed, we got good value for money.

Value for money

We had a three bedroom apartment on the top floor which was very spacious, clean and well presented. Thankfully high up enough to not hear too much street noise but did hear the odd drunk on a couple of nights. Bedroom blinds could be a lot better at blocking out the light and the shower could also be better (more adjustable than it currently is). Apart from that the apartment was lovely.  Check in was easy enough, even after arriving behind 5pm when reception closes. Bit of an inconvenience that Lovely Apartments doesn’t have its own reception so you have to travel to next street along and use the reception in Emporio apartments - same building just no easy cut through between the two.  Location is excellent. Quiet enough street close to all of the action just a few mins walk away. Large shopping centre close by and the old town just 5 mins walk away. Tram stop and metro also 5 mins away, perfect for travelling right around Prague. Recommended stay.

Lovely indeed

I do not even know where to start highlighting the long list of issues with this place.  The only positive is that the apartment itself was okay - decent place, kitchen and location.  But at this price point in Prague you can find plenty of other nice places that won't literally treat you and your family like garbage.  Let's start with our booking:
1) Said kids stay free - not so - they charged for my kids and refused to change it.
2) My arrival was after hours - arrived by train a female alone with 2 kids (11 and 13) - we travel the world together and have since they were very little.  We are extremely seasoned travelers.  I received an email directing me to the address of the box with the key to the apartment.  The key didn't work in the door!  Thankfully someone let us into the building but the key didn't work in the apt door! Once again, nice people came to our rescue and opened the door and offered to call the manager.  He said we were supposed to go to an entirely different building about 1/2 mile away!!!  No directions, nothing but an address and with a foreign phone without cell service or wifi (and at night with 2 kids after having already paid for a taxi ride from the train station and bringing luggage to the 2nd floor) that's less than optimal.  Nice people on the street gave us wifi access and we found it through google maps.
3) We went to the main office the next morning and explained the complications.   NOT EVEN AN APOLOGY!!!  Not a map of the city.  Nothing.
4) Housekeepers didn't come day 2 - I emailed and they lied and said my do not disturb sign was on the door (it was not).
5) The next day we emailed the office when we left for the housekeepers to come.   They never came.  The next day the housekeepers used the key to barge into the apt unannounced and proceeded to "clean" the room.  They didn't even make the beds!  I emailed questioning whether making the beds was to be expected.  No reply. I could continue but you get the gist.  
6) I asked for the manager to follow up - nothing.  I asked again and about a week later I got an email from her making excuses for absolutely every concern I had.  
Such an incredibly disappointing experience.

BEWARE - DO NOT STAY HERE!  WORST SERVICE OF MY LIFE!

Cleanliness and location are excellent. A short walking distance from the old town square. Special thanks to the friendly and caring staff. If we plan a trip again, I think we will choose you again. Thank you for everything

Excellent!

Had a lovely break in the beautiful city of Prague.  Stayed in the lovely prague apartments only about 8 minutes from the old town. Excellent location and easy access. Receptionist was friendly and apartment was stunning all new and beautifully decorated. We had to bedrooms which were very spacious two bathrooms and a spacious kitchen living room area. Excellent 

Lovely prague 

You begin by picking your keys up from Emporio Apartments (5 mins walk). However, we found it quite difficult to find our actual apartment from here due to lack of advertising above the door, we had to use google maps for this.

The room itself is a great size with all the required appliances and a extra king size bed. The apartment is a ten minute walk from the markets in Old Town Square and around the corner from the nearest Metro. 

The Wi-Fi is amazing but we couldnt get the TV to work but this wasnt a big problem. There was about ten other apartments in the same building but we never had any problems with noise etc. 

I would highly recommend for young couples like us. Great stay!

Great value for money in a central location.

The lovely apartments are perfectly lovely, we got ours super cheap and I was a bit hesitant about that, but I didn’t need to be, we had a two bed apartment with separate living room, bathroom and kitchen. The apartment was super clean, well kitted out and very tastefully decorated. I was concerned being on the first floor of the noise but it was nice and quiet.
Perfectly located just of the main shopping area and only a 10 minute walk to the old square, 5 minutes to trams and metros. 
Will def stay again.

Practically lovely in every way.

Where do I begin to explain how terrible this company is. Firstly they offer a taxi reservation that will pick us up from the airport to the reception for around 650czk. So we decided to book this to make our transportation more seamless. On arrival our driver was waiting for us, she took us from the airport and then dropped us off at what we thought was our location. It turned out that the driver had dropped us off at the totally wrong location. Having discovered this we had to then carry all our luggage for 1/2 miles to the destination we had originally paid for by lovely apartments. We struggled to get an apology from the person on reception as she stated or wasn't their problem so take it up with the taxi services. They just offered us a really cheap bottle of wine as a sorry. In theory they should have given us the 700czk back that we paid the driver and an apology. Moving forward to our last day, the same person on reception stated that we could leave our luggage with them once we had checked out of the apartment, which we did. They stated that the office closes at 5pm so please ensure to pick it up before they close. So, at approximately 4:20pm we arrived to collect our luggage - only to find the reception area all locked up and closed. Luckily we recognised the receptionist in the street and managed to get our luggage from the site and not miss our flights home. I asked her why have you closed "40" mins early and not contacted us? She just laughed and said nothing. How 'LOVELY' eh 😡. These are the reasons I'd give them 1 star, I'd say zero stars' if the option was available. Absolutely disgusting behaviour from this organisation. Zero respect or service to the paying customer, treated like dirt in all honesty. I'd never ever use lovely apartments again after this experience. I'd avoid them at all costs if you want to enjoy a trip to Prague. Shop around and find a business that ticks all the boxes. Please don't use them 👎🏻

Poor organisation and service

THE BEST PLACE I’VE EVER STAYED !! (10-11-2021) Clean rooms, comfortable Beds , cozy atmosphere. The staff is very kind and professional! The street is near the main attractions of Prague, and amazing pubs to eat and drink good Czech beer! I loved room design 😍 very colourful My family stayed with me and also adored the apartment especially the kitchen area and the living room. LOVELY PRAGUE APARTMENT has all comforts you need for your holiday in PRAGUE. I WILL SURELY COME BACK NEXT YEAR!

Excellent apartment!😍😍😍

I cannot fault this apartment.. Perfect Location,, Spacious and clean apartment with everything one needs. The Palladium shopping Mall is just a few minutes walk away and has a supermarket on the lower level.. Do not use the Mini Market close by as very expensive

Lovely Prague Apartments

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