Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive 

Blvd Zona Hotelera, Playa Juanillo, Punta Cana
9.9 kmfrom the city center

from ₽ 42,282

9.4

Fantastic

12019 reviews
Kathleen C

We recently returned from a 4-night stay at Sanctuary Cap Cana and had a really enjoyable experience overall — what truly made the trip stand out was the service from the staff throughout the resort. We stayed in a Junior Suite with a swim-up pool, which was absolutely worth it. Having that extra space to relax (especially in the afternoons after the beach) made the room feel like its own private retreat. Our butler, Camacho, was outstanding. He checked in with us every day to share the day’s activities, helped coordinate dinner reservations on site, and made sure we had everything we needed throughout our stay. It struck a perfect balance of attentive without ever feeling intrusive. At the beach and pool, Felix took great care of us — helping secure chairs based on whether we were feeling more “beach day” or “pool day,” getting us set up with towels, and checking in periodically to see if we needed anything. It made the daily setup seamless and stress-free. Our housekeeper, Jebylyn, also did a wonderful job keeping our room spotless and refreshed each day, which we really appreciated coming back to after long days in the sun. Dining was a bit of a mixed bag: • Casabella was great for both breakfast and lunch — lots of casual options and an easy, relaxed way to start the day or grab something midday without feeling overly formal. • Wok was our favorite dinner by far — both in terms of food and ambiance. We ended up wishing we had gone back a second time. • Capriccio (Italian) was good, but not great. It’s definitely a more formal dining experience, so be sure to follow the dress code if you plan to dine there. • The Steakhouse, on the other hand, was just okay. The food didn’t quite live up to expectations, and the wine situation was frustrating — only house wine was available by the glass, with all other options being bottle-only and priced $200+, which felt excessive for an all-inclusive experience. Overall, Sanctuary Cap Cana delivered a relaxing and service-forward stay. The people working there truly make the experience, and we’re grateful to Camacho, Felix, and Jebylyn for helping make our trip so smooth and enjoyable!

Popular amenities

  • Free Internet
  • Transfer
  • Swimming Pool
  • Fitness centre
  • Bar or restaurant

Attractions nearby

  • Cap Cana Golf Club2.4 km
  • Punta Espada Golf Course2.5 km
  • Indigenous Eyes Ecological Park5 km
  • Punta Cana International Airport10.7 km
  • Palma Real Shopping Village22 km

Available rooms

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Location

Cap Cana, Blvd Zona Hotelera, Playa Juanillo, Punta Cana

  • Cap Cana Golf Club2.4 km
  • Punta Espada Golf Course2.5 km
  • Indigenous Eyes Ecological Park5 km
  • Palma Real Shopping Village22 km
  • Cocotal Golf and Country Club22.1 km
  • Cortecito Beach24.7 km
  • Princess Tower Casino Punta Cana24.8 km
  • White Sands Golf Course25.8 km
  • Iberostar Golf Course26.6 km
  • Arena Gorda Beach28.1 km
  • Punta Cana International Airport10.7 km
  • La Romana Airport54 km

Description of the hotel

Location

Here, you’ll be enjoying yourself all the time. Resort «Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive» is located in Punta Cana. This resort is located in 10 km from the city center. You can take a walk and explore the neighbourhood area of the resort — Cap Cana Golf Club, Punta Espada Golf Course and Indigenous Eyes Ecological Park.

At the resort

You can stop by the bar. It’s time to have a nice meal! Stop by the restaurant. If you can’t live without coffee, drop by the cafe. Want to be always on-line? Wi-Fi is available.

The beauty and wellness services: a massage room, a sauna, a steam bath, a spa center and a doctor. Sports fans are going to love a fitness center, a table tennis area and a diving club. You won’t be bored as at the resort you will find a library and a ping-pong area. Swimming fans are going to enjoy a pool, an indoor pool and an outdoor pool.

For business meetings, there is: a business center, a conference hall, event facilities. To book an excursion, consult the tour assistance desk of the resort. If you want to make your journey even more comfortable, you can order a transfer. Accessibility: there is an elevator/lift.

At the guests’ disposal, there’s also a laundry, dry cleaning, ironing, press, car rental, a safe-deposit box and a concierge. The staff of the resort speaks English and Spanish.

The hotel's awards

    Travelers' Choice — Top Hotels — Caribbean

    2024

    Travelers' Choice — Top Hotels — Caribbean

Facts about the hotel

Type of electrical socket

Type A

V / 60 Hz

Type A

(grounded)

V / 60 Hz

Number of rooms

324 rooms

Services and amenities

General

  • Shopping on site
  • Air conditioning
  • 24-hour reception
  • Elevator/lift
  • Currency exchange
  • Smoke-free property
  • Security guard
  • Newspapers
  • Ticket assistance
  • Gift shop
  • Garden
  • Terrace
  • Adults Only

Rooms

  • Bridal suite
  • Non-smoking rooms
  • Room service
  • Indoor Fireplace
  • Smoke Detector
  • Toiletries

Accessibility

  • Accessibility features
  • Wheelchair Accessible

Services and amenities

  • Ironing

    charged separately

  • Laundry

    charged separately

  • Safe-deposit box
  • Concierge services
  • Dry-cleaning

    charged separately

  • Luggage storage

Meals

  • Bar
  • Coffee/tea for guests
  • Breakfast
  • Buffet breakfast
  • Cafe
  • Restaurant
  • Snack bar
  • Kitchen
  • Poolside bar

Internet

  • Free Wi-Fi
  • Internet

    charged separately

Transfer

  • Airport transportation

    charged separately

  • Car rental

    charged separately

  • Taxi booking

Languages Spoken

  • Spanish
  • English
  • Multi-language staff

Tourist services

  • Tour assistance

Recreation

  • Library
  • Nightclub
  • Hiking
  • Fishing
  • Sun Deck
  • Ping-Pong

Pool and beach

  • Swimming pool
  • Spa tub
  • Indoor Pool
  • Outdoor pool
  • Beach facilities
  • Private beach
  • Pool facilities
  • Beach/pool towels
  • Heated swimming pool
  • Next to the beach

Business

  • Business center
  • Event facilities
  • Fax and copy machine
  • Meeting and presentation facilities
  • Conference Hall

Sports

  • Diving
  • Table Tennis
  • Snorkelling
  • Fitness facilities
  • Golf сourse (within 3 km)

Beauty and wellness

  • Doctor
  • Massage

    charged separately

  • Steam room
  • Beauty services

    charged separately

  • Sauna
  • Spa

    charged separately

  • First Aid Kit

Pets

  • Pets Not Allowed

Health and Safety Measures

  • Temperature control for staff
  • Personal protection equipment for staff
  • Extra decontamination measures
  • Temperature control for guests
  • Personal protection equipment for guests
  • Additional measures against COVID-19

Conditions of accommodation

Check-in and check-out
Check-in
After 15:00
Check-out
Until 12:00
Deposit
  • -
    300 USD per room for the entire period of stay

Conditions of accommodation

Check-in and check-out
Check-in
After 15:00
Check-out
Until 12:00
Deposit
  • -
    300 USD per room for the entire period of stay

Additional information

Front desk is open 24/7.
You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply. Your suite is being reserved based on the occupancy information entered at the time of your booking. This information is also used to determine the total cost of your reservation. Any changes made to the number of guests in your party may affect the room category you are provided at check in and will also affect your final price. To ensure that your check in process is smooth, please contact the hotel as soon as possible to inform us of any changes to your original booking.

Payment

In the hotel
  • In cash in the currency of the hotel — DOP
  • By card
    card-logocard-logocard-logocard-logo
On the website

Some rates can be paid by bank card when booking online. You can use points to make a partial or full payment of your booking. You can pay for your booking by using a promo code if you have one.

For corporate clients

If you'd like to pay for the order by wire transfer as a legal entity, please send an e-mail to corp@ostrovok.ru

Learn more
9.4

Fantastic

Based on 12019 reviews from guests around the world.

20 reviews are available in your language

  • Cleanliness

    9

  • Hygiene products

  • Location

    7

  • Meals

  • Value for money

    8

  • Room

    8

  • Service

    9

  • Wi-Fi quality

Reviews
Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive