Name: Nass Bed & Breakfast
Address: Federico Malo 1-261 y Tadeo Torres, Cuenca, Cuenca, Cuenca, 010150, Ecuador
Rating: 7

24-hour reception

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Mariscal Lamar International Airport

Nass Bed & Breakfast

Cuenca

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In my opinion, the Nass bed and breakfast hostel is one of the best accommodation places I have had in Cuenca because it offers quality services in an efficient and effective way, since the staff is attentive to the needs of the clients at all times. The hostel offers lodging and food service with special, delicious and unique dishes, the rooms of this establishment are very comfortable and cozy since they have views of the surroundings of the city, in addition to the fact that most of its structure is made of glass which makes it unique and luxurious in appearance. It also has rest areas where visitors can do other recreational activities such as reading, drawing, watching TV or swimming. This establishment is large, striking and not very expensive, so I think it has many customers who come to this place every day from different parts of the country and the world.

Hotel Nass bed and breakfast

We arrived off a long night bus from Peru and the lady at reception let us have a room early when we arrived which we much needed. I did have to ask for my bed sheets to be changed though as they were stained and had hairs of them, however they were changed no problem. Bed very comfortable and good breakfast and location, close to everything! José was a wonderful member of staff. I went hiking in the national park with white trainers and when I got back José washed these and made them exceptionally white! He was super attentive to all of our needs so THANK YOU! 

Stay here! José you are amazing! 

We did not plan on staying in Cuenca but decided last minute and when we searched for a hotel for 5 adults, this great littleness came  up. We met two great employees Flor and Paula. Both were incredible! They provided personal service and very attentive to our needs. The beds were comfortable, the room  had 2 full size beds and a twin. The bathroom is modern. 
The place is clean and the breakfast was prepared fresh (fresh fruit, eggs, toasted bread with optional spread, fresh fruit, natural juice and coffee, tea or hot chocolate.
We paid $50 including breakfast for 5. 
I highly recommend this hidden gem. We walked at night a park 1/2. Block down had a lot of people exercising at night, we ended up having dinner at PÍO PIo and tried gyros at another place. The streets were clean and many bars and coffee shops had patrons who were a mixed of locals and tourist!

Ecuador 2020

Super hôtel and super stay ! Me and my parents booked for 1 night, but the hotel was awesome and we stay 2 nights more. We felt at home.
We loved Rebecca, José and Paola, very professionals with attentions to the customers requests.
Rebecca speak also english (very well).
The hotel is closer to the city center, then rooms are cleans and the breakfasts are very plentiful. We suggests to stay there !

Super stay

Booked 2 rooms (superior queen), we were informed they had to change one room due to a water issue...no problem, things happen. We were given our choice of rooms and took #2 and 4.  Room #2 is at the top of the stairs from reception and it sounds like people in the reception/breakfast area are right outside the door. Noisy until almost midnight. Comfortable double bed (no queen options) with en suite bathroom. Only 2 hooks on the back of the door to hang clothes. The shower was so small it was hard to get arms over head.  Soap provided and liquid soap dispenser in shower.  Room #4 had 2 double beds but the headboards aren't attached to the bed frame or wall and would tip/shift. Room is on the front corner of building so less indoor noise. Private bath outside room. Two shelves behind door to put clothes on. Had access to refrigerator.

Good location, but...

Made the reservation online and upon arriving at the hotel (4pm) no one was in reception. I got the women at store out front to call and let me talk to the receptionist who said she was at the other location and that she didn't know about this reservation because someone else handles the online reservations and regardless she already gave the room to other travelers. Then she invited me to go to the other hotel that they own across town (outside of the tourist area of this location), but the price would be more because it is a more "luxurious" hotel. I replied that it wasn't my fault that she left me without a room that evening and that she should offer me a room at the other location for the same price. She replied that it wasn't her fault that she booked all the rooms and that the room was more expensive at the other location. We left and continued to wander the streets of Cuenca to find a new location (Siena Hotel was great and very accommodating!)

DONT MAKE A RESERVATION HERE! Go to Siena Hotel up the street.

We loved Cuenca and were very comfortable at Nass B and B.  The location and the price are great.  The only down side is their very noisy water pump which started bumping once the morning staff arrived at 6:30 am or if someone flushed the toilet during the night and then all through the day. Avoid the room over the lobby.  The breakfasts and coffee were nice and the staff was wonderful.  For guests who only speak English know the staff only speak Spanish.  

Very clean, affordable and in a great location.

I enjoyed my 3 day stay. The place is just outside of the old city, pleasant 10 minute walk past a park and several restaurants, cafes and bakery. Very clean and with a modern look (enough old stuff in town). Good mattress. Good breakfast in morning included. Good security. 

Nice place

I was quite irritated since they did not give me the room I booked and paid for. I booked a "Queen Deluxe" with one bed and private bath. Photos show the bathroom door opening into the room. Instead they gave me a room with three large beds shoved into it so there was no other space in room for anything else. And bathroom was down the hall... not at all what was promised! If it hadn't been for the room switch they did, I would have given it a much higher rating since it was clean and easy walking to central part of city.

Warning! You may not get what you booked

Overall, I liked Nass. It's in a good neighborhood next to a popular park. 

PROS:
-Clean rooms and nice beds
-Real hot water (not suicide shower)
-Nice breakfast included
-Great TV with many channels +English
-Nice staff
-Best hostel kitchen I've ever seen
-Decent price

CONS:
-Room small, cramped. Nothing like the photos from the internet.
-Our room was 5 feet from the reception desk and we heard hotel business all day
-Toilet paper had not been restocked and we went all night without using the bathroom. There's no staff after 8pm

Overall more good things than bad. It's a nice hostel.

Nass Bed & Breakfast

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