Name: Grand Hotel Chatham
Address: Av. Armada Nacional y Alsacio Northia, Puerto Baquerizo Moreno, Puerto Baquerizo Moreno, Puerto Baquerizo Moreno, 200350, Ecuador
Rating: 5

Elevator/lift

Smoke-free property

General

Accessibility features

Wheelchair Accessible

Accessibility

Breakfast

Restaurant

Breakfast/lunch to go

Meals

Free Wi-Fi

Internet

Swimming pool

Pool and beach

Children swimming pool

Kids

Pets Not Allowed

Pets

Temperature control for staff

Personal protection equipment for staff

Extra decontamination measures

Temperature control for guests

Personal protection equipment for guests

Contactless check-in and/or check-out

Individually packaged food

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

San Cristobal Airport

Grand Hotel Chatham

Puerto Baquerizo Moreno

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

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35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Was traveling with a group of 40 through the Galapagos and we had some nice stays throughout our trip. This wasn't one of them. While this hotel had a nice courtyard and looked alright from outside, the rooms were quite dirty, dank and dingy. While my room was okay, I saw some of the other rooms offered to our group. Yuck! The people working there were quite pleasant and accommodated people who wanted to switch. Keep in mind, that we were not some bunch of sissies that freak out over finding a bug in the room. Rather, we were mostly scientists, who would gladly go tromping in the mud to look at a rare orchid. So some to demand a new room would suggest that it was pretty bad. I had heard that some rooms even had urinal cakes as air fresheners! Not someplace that I would eagerly recommend in the future. 
The breakfast was pretty good though and the staff did try hard to please us. Guess cleaning is not big on their things to do list.

Looks Decent on the Outside but Once Inside...

Travelled  in a large  group of over 20 so knew we wouldn't  get the ritz - what  we did get was a doss house!  Do not venture  inside -rooms smell awful  and are like small cramped  prison cells.  No hot water and breakfast  just edible. 
How this hotel  has got reviews  of 2 stars  amazes  me.
God knows what this hotel  was like before  the  refurbishment -surely it  couldn't  be  any worse? ??

Even  worse  than expected 

It is horrendous!!!  I can understand why this place has no "Excellent" ratings though I am slightly confused by the 2 very good and four average reviews.  Everything you have read about the dungeon like rooms and the smell is true!!  I think that this is the Ecuadorian equivalent of a DSS/benefit hotel.  The rooms in the back are to say the least depressing....they smell like mildew and urinal cakes, there are no windows and I don't believe we found any hot water in the whole of the hotel (and I do use this term lightly).  We came downstairs on the first night to find a woman washing her naked young baby in the pool!!  The hotel has gone to the lengths of branding their towels yet the staff all walk around in shorts/leggings, vest & t-shirts, please....at least give us a hint as to who is staff!!!  The one positive about this place are the girls on reception were very friendly and as helpful as they could be.  As previously mentioned in other reviews, this has the bones of a good hotel but it needs a lot of work.  There were demonstrations going on on the Islands while we were there because the Ecuadorian government wants to sell beachfront to major developers to build huge resorts here, that in my opinion is not the way to go!!!  Invest in the hotels that are already on the Galapagos and make sure that there are not any more reviews like this one.  I always try to find the positive in anywhere I go(read my previous reviews) but sadly I can't do that in this particular hotel!!!   I had to give it one star to get this review on but my personal choice would have been none.

Don't go to this hotel!!!

We travelled as a large group of 40 which I realize is a big group to accommodate for such a small island, but this place was quite bad. A few others from my group have left detailed reviews which I think really covers the bases, but I will reiterate that the small dungeon rooms they tried to give us at first were so potently stinky I had an instant headache (lesson learned: do not use urinal cakes to deodorize a room!). While they were quite quick to switch us to another room, the second was much nicer but very dirty. Coming to the island, I did not expect much, but everywhere else we stayed was light years beyond this. This hotel has a lot of potential though. It has great bones but is just not kept up or cleaned very well. It seemed like a family operation and there were three fairly young boys that did most of the work. Imagine hiring a teenage boy to clean your house and that is about what you should expect. The breakfast was not great either although they offered variety and did try quite hard. I would go down the street to any of the hostels and I am sure they would be much cleaner and nicer...and cheaper!!!

Very disappointing

I was with a tour so I'm not sure the cost of this hotel but I can guarantee it wasn't worth the price when the hostel down the road was way way nicer for 20$ a night. When we first arrived at the hotel the curb appeal and lobby looked great but when we were taken to our room we couldn't even walk inside due to the smell. The room itself was small musty and looked like a prison cell. Reluctantly, because I'm usually too easy going, we went to the front desk to request a room change and so did a huge number of the other people in our group. The lady was accommodating and changed our room. The second room didn't have the intolerable smell, was large and bright and looked promising. After a few minutes we noticed the bed didn’t have sheet, just a comforter (man I hope they wash those after each guest!) there was a lot of dirt on the floor and in the bathroom there was pee on the toilet, hair all over the sink and shower and a filthy black bath mat tossed on the floor. The staff did come and clean the toilet upon request but the rest wasn't touched the duration of our stay. Also the faucet in the shower that in large letters indicated HOT was beyond cold and unlike other hotels on the islands even asking them about it didn't improve the water temperature. 
Another member of our tour actually left the hotel and rented a hostel room down the road because of the filth. 
This hotel has the bones to be quite nice and the photos look great because it is beautiful but the upkeep is very sub standard even for Ecuadorian and Galapagos standards.

Grand Hotel Chatham

Main amenities of the hotel

Location

Available rooms

Location

Description of the hotel

What other amenities are there?

General

Accessibility

Meals

Internet

Pool and beach

Kids

Pets

Health and Safety Measures

Policies

Check-in terms and conditions

Additional information

Payment