Name: Philip House Hotel
Address: 1 Ibn Bassam Street Raml Station,1 Ibn Bassam Street, Alexandria, Alexandria, Alexandria, 99999, Egypt
Rating: 6

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Borg El Arab International Airport

Philip House Hotel

Alexandria

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sauna

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It was a great stay, even if only for one night. The hotel is set in an old classical building by the sea. The room was spacious with a view and very nice staff. Of course it's not very quiet, facing the wide street by the sea, but we slept very well.

Pleasant old fashioned place

I'd read the reviews so I wasn't expecting too much and was pleasantly surprised.
Sure the decor is a bit dated and faded, but my room was clean, large and airy, with a lovely little balcony and partial sea view. It is noisy outside, but this is Egypt and there's nothing they can do about that1
It was a little bit chilly with no heating, but the shower was boiling hot and more than made up for it.
The few staff I met were pleasant and I brought cash in EGP to pay, and I was very happy with the exchange rate used as I'd booked in USD - no mark-up at all.
The location is excellent, and I really loved the bistro / restaurant right downstairs. 
I would stay here again and think this is a great choice for travellers on a budget.

Dated, but charming hotel

The booking was successfully confirmed by Booking.com, and from my side i had contacted the hotel to confirm my reservation, and as soon as I arrived from a long travel trip that took more than 9 hours, and as soon as I arrived to the hotel, I was notified with apology, as there are no vacant rooms!!!  Irresponsible and unprofessional behavior from the management of this hotel, no money was deducted for my reservation, but it was an unjustified waste of time and effort, I do not recommend this hotel


Not recommended at all

Arrived here later at night and was told I was sent a message, which of course I couldn’t receive without WiFi. (And When I did check WiFi I discovered I never was sent any message, it was of course another Egyptian scheme). The manager said he needed to know what time we were arriving (we weren’t sure as buses are often delayed) and because we arrived late we were forced to upgrade to a more expensive room. We tried to say no that’s not what we reserved and why would our reservation go away (we still arrived on the same day as reservation was made) but he didn’t budge, not even for a free breakfast. 

On top of that their card machine “wasn’t working” so we were forced to hand over a wad of cash and rack up the atm withdrawal fee yet again. The room itself was antique style and very cute but not enough blankets for frigid Alexandria. WiFi was just okay, barely worked. The cleaning lady was the best thing there 

Sneaky room up charge 

Wonderful oceanic view .. the spacious family room is very good with it's small terrace and private bath .. friendly house keeping and operator.. the classic salon at the reception was a lovely playback smelling the scent of heritage and the treasures of old Alexandtia.

The heritage

Booked over the phone after long struggle to reach them. The guy who answered confirmed the booking is confirmed for a double air conditioned room with a pvt bathroom...when i arrived i found the housekeeping lady alone and to be honest she’s the best thing there..she called the so called manager for me and he said there is no booking and he was overly RUDE to an extent that i couldn’t bear his lack of respect and threw the phone out of shock! Then took mom n left..I’ve been to many low cost small hotels in Alexandria and have never experienced such treatment...being a low cost hotel or hostel does not mean that you speak with disrespect and insult your clients!! Would NEVER EVER recommend it to anyone.

Horrible Manager!

They have a very bad attitude, many times I paid for a sea view room and I got a side view. They have very bad customer service. The room should be renovated, only one lamp is working. There were ants in the bed.

Very bad

Location is excellent (albeit noisy), overlooking the main seaside road and a short walk from Raml Station, with the rooms on the front of the building directly facing the waterfront with a view of a castle in the distance. Not all rooms have actual balconies (despite what it says on one website I read!), and ours at least did not have any heat (quite chilly in March), although it did have air conditioning. The decor exudes faded old-world charm; if you can overlook peeling paint outdoors and small holes in the sheets and towels, it is generally quite cute and comfortable, and scrupulously clean.
Check in supposedly from 12, but upon my arrival at 12:30 room was not ready till 1. Had booked a triple room but was initially told that room would not be available until the next day and they would instead put a cot on the floor of the double room they were giving us; fortunately before nightfall they moved us to the triple room. Elevator appears to be from about 1910 and sometimes doesn’t work (the hotel is on the second floor above ground level). Cafe in the bottom of the building (associated with the hotel) has good food and fair prices, also ability to deliver room service (although one time they took about 45 minutes to deliver soup and a milkshake). Security seems a bit questionable as some rooms lock with ancient skeleton keys, and as there is only one key per room, if you and your roommate separate you are instructed to simply hang your room key at the usually-not-physically-attended front desk. That said, the main door to the hotel is locked and must be opened by the overseer (which could be a terrible fire hazard as it’s sometimes unopenable from the inside without the key!), so probably the only people going past are the occupants of the approximately seven rooms which comprise the hotel... and in point of fact, once I figured out that the series of different men hanging around were actually all hotel overseers, I felt very safe. Staff were friendly and helpful.

Comfortable if you can overlook the details

1st time to go there..there was no available rooms in most hostels so tried this one to stay for 2 days..place could have been better with more cleaning from time to time.. Dirty blankets and dust all over the place..usually i adapt in any place to an extent but couldnt stay there for more than a day. They dont do any effort for customer satisfaction. I can only give them a point for the price which is reasonable. And people there are some how trustworthy so far. Not recommended if u have an alternative...

Dirty place

It's a very nice night that I have stayed in this hotel with my friends, rooms are very clean and beautiful and in front of sea , when you open your eyes you found alexendaria castle behind a blue water It's a magic scene I have ever see.
Hotel price is very good for group of friends who want to stay for more than one night.
There is a bathroom with a music inside. 
The only thing left is , there are no breakfast or dinner or any water inside refrigerator.
In general It's a very nice time to stay at this hotel.

Philip House Hotel

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