Name: Plaza Hotel Alexandria
Address: El Gueish Avenue, 394, Alexandria, Alexandria, Alexandria, 21532, Egypt
Rating: 7

Room service

Safe (in room)

Rooms

Laundry

Dry-cleaning

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Telephone

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At the hotel

Room amenities

Borg El Arab International Airport

Plaza Hotel Alexandria

Alexandria

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

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king-bed

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limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

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not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

I stayed here 4 nights. I was given a room on 2nd floor with sea view. There were no towels provided and WiFi didn’t work in the room. The room was small with only basic facilities. Sea view means facing a 6 lane busy road with lots of noise - early plugs needed. Breakfast was free but regularly ran out of basics like juice and coffee. WiFi only worked in foyer

Poor hotel - 1-2 star by international standards

very rude woman on reception  extremely bad attitude towards me. the older man in the restaurant was very friendly the rest was ok . bed rock hard and had to pay for parking very slow service i think they all need training in customer service , not good for english guests

avoid

Wont recommend for the following reasons:
Dirty bed sheets (yellowish white covers and pillows with yellow stains)
Window glass buried in dirt. So sad since sea view is nice but you cannot enjoy because  of the filthy windows.
Plates and mugs at breakfast didn't look clean at all.
Table sheets in restaurant were dirty, not ironed and with very clear tears in the cloth 
Only one elevator for 12 floors.. they claim its been like that for a week but other reviews show  it been alot longer than that are commonly occuring
Furniture old and run down..
Chair in room had food stains on it.

Good points if you're still considering
.. heating working in winter
.. nice view if they cleaned the windows or you opened the window
..warm water in bathroom
.  Some restaurant staff trying hard to be helpful despite the chaos 


Management need to do a better job maintaining this place

Room 1103

Pros:
- good location (somehow central)
- facing the sea
- good breakfast, and could use some improvement for a 4 star hotel
- friendly check-in agents

Cons:
- DIRTY. I've been to hotels of the same price range and this IS dirty. There were swatted flies and nose booger on the walls. Cups almost never washed. Hair on the shower floor
- The AC doesn't work in winter, it's just a fan. I thought we wouldn't need it in view of Alexandria's weather, but the room was super hot because of the sun reflection. We also couldn't sleep with the window open because of the street noise. Two sleepless nights.

There's only one elevator working but that wasn't an issue for me, even if we had to wait a while.

Long story short: you can find better

You can find a better hotel

Average stay good for quick getaway
Rooms are small , breakfast is average but nice and welcoming hotel staff.
The seaview is okay but too far from the hotel.
Location is good close to san stefano mall and four seasons hotel. The street is nice for night stroll and close to the tram
AC was noisy and the vent was dirty

Average stay, helpful staff, good location but not clean, breakfast was okay, reception is poor and rooms are small

Check in/Check out and friendliness of staff 5/5
Location 5/5
Bed & pillows 0/5
Cleanliness of rooms 0/5
Bathroom 3/5

It's unfortunate this hotel with an excellent location has such extremely poor rooms. The hotel needs renovation badly and the cleaning services to be looked after.

Conveniently located but with poor rooms

Really it is a very bad experience a have ever seen .. No words can describe how much the service is bad and the hotel is not qualified to be even one star. I’m totally Not recommend this hotel for anyone.

Very Bad Experience 

The hotel is amazing in all aspects. Great value for money. Centrally located, just next to Four Seasons with full sea view. Staff is very friendly and helpful, always checking on us and our needs. Try to pick full sea view rooms , it worth the money. Breakfast is very nice and full of varieties. Will definitely visit again. Thanks for Mr. Mohamed Saad for your great hospitality and generosity 🙏🏻🙏🏻

Amazing in all aspects!

Hotel is in a very good location with San Stefano mall close to it, lot of near by restaurants and shops, excellent sea view. Rooms are modern furniture with coffee table. Staff are very friendly. Tv channels are very limited and poor quality 

Good location and view 

Arrived at 3pm  shown to a room that was not allocated to me . Finally given a room on the 12 floor 1206. Continuous buzzing noise. Traffic sounds like I'm on the street and the bed and pillows are like stone . No double glazing. At 23.05 the telephone rings to ask if I need anything after telling them no it continues to  ring 3 more times then to cap it all having a do not disturb sign on my door I was woke up at 1.05 in the morning asking would I like water. This place is not the hotel to stay at I unfortunately chose this horrible place and it was a big mistake

Plaza Hotel Alexandria

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