Name: Scandic Pohjanhovi
Address: Pohjanpuistikko 2, Rovaniemi, Rovaniemi, Rovaniemi, 96200, Finland
Rating: 7

Air conditioning

24-hour reception

Elevator/lift

Currency exchange

Smoke-free property

Heating

Newspapers

Television in lobby

General

Non-smoking rooms

Room service

Interconnecting rooms available

Fridge

Family room

Indoor Fireplace

Minibar

Hairdryer

Flat-screen TV

Shower/Bathtub

Shower

Wardrobe/Closet

Toiletries

Rooms

Accessibility features

Accessibility

Iron and board

Ironing

Luggage storage

Laundry

Safe-deposit box

Dry-cleaning

Telephone

Services and amenities

Breakfast

Buffet breakfast

Restaurant

Breakfast/lunch to go

Packed Lunches

Meals

Free Wi-Fi

Internet

Car rental

Airport transportation

Transfer services

Transfer

English

Multi-language staff

Languages Spoken

Karaoke

Nightclub

Hiking

Recreation

Parking

Free Parking on Premises

Swimming pool

Indoor Pool

Pool and beach

Business center

Fax machine

Meeting and presentation facilities

Conference Hall

Business

Sauna

First Aid Kit

Beauty and wellness

Family/Kid Friendly

Kids

Pets allowed

Pets

Temperature control for staff

Personal protection equipment for staff

Extra decontamination measures

Temperature control for guests

Personal protection equipment for guests

Contactless check-in and/or check-out

Individually packaged food

Additional measures against COVID-19

Health and Safety Measures

Rovaniemi Airport

Scandic Pohjanhovi

Rovaniemi

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

We have spent 4 fantastic days here. 
The hotel is located in the city center of Rovaniemi so it's a very strategic place if you want to stroll around.
Cozy room (sometimes a bit cold), great atmosphere with friendly and polite staff.
Excellent restaurant, we have loved all the breakfast and dinners enjoyed there (above all their bread)!
Nice swimming pool (I hoped to find a warm one) and the tiny sauna.
We have loved our stay

Great choice in Rovaniemi

Lovely hotel. Not as fancy as some.of the others but really liked it. Lovely reception staff.
Clean. Great location. Good, big, buffet brealkfast.
It is short walk to the centre of town. We were lucky enough to be on the fourth floor with river views - amazing. Busy place- lots of coming and going with guests booking in and out alongside tour groups being collected and dropped off. But didn't seem to be a problem.


Top place. I recommend.

We stayed at Scandic hotels before and found them to be very comfortable and clean. The Scandic Pohjanhovi was a terrible disappointment. It was seriously rundown. We found the previous guests hair on the bedsheets. The bathroom shower was moldy. And the room was very expensive - for the high price we expected a much better quality hotel.

Sad and rundown

the hotel was perfectly nice. family room was spacious with bunk beds for the kids. HOWEVER, the restaurant was ridiculously bad. we paid €35 each for the worst buffet i have ever experienced, to the point of being comedy. i honestly thought the staff were giggling from behind the scenes watching us eat and then pay. it was so bad. breakfast was almostas bad.

Nice hotel, ridiculously bad restaurant

The hotel was pretty crap, breakfast not good, room tatty, the whole place needs a makeover, as for the very overweight guy working on reception he needs to do a course in customer service, grumpy and rude, asking for a drink from the bar was like can you not go somewhere else type of feeling, stay here at your peril

not for us

Hotel needs a urgent renovation, especially for the price tag they are asking for the rooms. The bathroom must have been 20+ years old and for a superior room way too small. They also do not take it too serious regarding the cleaning. We moved the beds around - Do not look under the beds… Staff was friendly and breakfast was good (as long as you came before the big groups from far east arrived). We would not stay there again.

Needs urgent renovation and to expensive for what you get!!

I have stayed the first 3 nights 23-26 Dec) in a "Best view superior room", which we found it excellent and all went very well; however, the last night, 26-27 December, which is object of this review, we have requested to change to the Presidential Suite. The bedroom is like an apartment, enormous, with sauna, kitchen, a large table and a very nice bedroom, BUT two things made the stay in the last night regrettable:
1. The noise of the air conditioner during the night prevented us to have a restful sleep; in fact, I don't understand why the need to have the air conditioner working, when the entire bedroom has heaters/radiators that do the same and even better effect. I have alerted the reception who just told me that switching off the AC was not possible! The AC was the cause of a heavy flu to me and to my family in the week ahead upon our return to our country of origin.
2. They have placed a very small single bed in the dinning room, close to the dinning table for my 8 year old son. Frankly speaking, this was not good and something should be done in this regard. You cannot put such a small bed so far away from the parents, with a awful mattress in a place almost under a table when the entire bedroom has around 100 m2.

I have regretted the choice to change the last night to the Presidential suite. I thought I would have something different for better but it was the opposite, unfortunately.

A bad choice for the last night

Once again, I realized that service like in hotels in Turkey cannot be found anywhere else in the world.  When I entered this hotel, I only got the room at 16:00.  They didn't clean my room the next day.  I went to the bar and ordered a drink they couldn't find a lemon.  I couldn't find the same brand in my second drink.  I couldn't stand it and asked why you are working with so few personnel in high season.  no answer.

Once again, I realized that service like in hotels in Turkey cannot be found anywhere else in the world.

First to start with the positives of the hotel. Hotel staff were kind, helpful and charming. The view from our room (booked superior best view) was beautiful of the frozen lake. The hotel location is excellent. But, the hotel is in DIRE need of refurbishment. Rooms are very shabby and rundown. Bathrooms worse. When my family got into our room there were no robes, no slippers, only 2 towels and 1 hanger for 4 people. Only 1 small square pillow on each bed.  I had to collect everything myself from the front desk & wait until the next day for housekeeping to bring more hangers & pillows. Heated towel rail in the bathroom (essential for a holiday in the Arctic) was not working and the room was therefore freezing. Hotel maintenance confirmed that it just didn’t work, and made no effort to further attend to it. I’ve since discovered from looking at the pipework that it is connected to the shower, so only when the shower is on, does the towel rail actually heat up, which is useless. The bathroom was not even of the standard of a youth hostel. Black mould in the shower cubicle and not even a proper shower tray (just open to a drain on the floor) In the children’s sofa bed was a pair of underwear from a previous guest. TV in the room also didn’t work. Plug sockets in the room only worked when all the lights were on, so nothing could be charged overnight. Tea making facilities in reception did not work for the duration of our stay. Most frustrating was the swimming pool (which was a big factor in booking this hotel for my children). We went to the pool to find we were the only ones there and soon understood why. The pool was ice cold. There were also no towels at the pool area or sauna. I reported the issue to reception who confirmed the pool is UNHEATED! This is essential information that should be on the hotel’s own website and made very clear to guests as it renders the facility unusable, especially for families. Having stayed in other 4 star establishments in Rovaniemi, I can’t understand how this hotel holds 4 star status. There is no Concierge, no room service, no phone in the room to contact reception (there is some form of tablet, with no instructions and which does not turn on), no porter or baggage assistance. The hotel would not book a taxi from the airport on arrival although reception offered to assist on the return. TripAdvisor and their own website say the hotel offers a laundry service, but there is no evidence of it. Due to illness we requested a late check out. We had intended to use the pool facilities to change in and go to after regular check out, but as there were in reality no facilities to speak of and an ice cold pool this was impossible. No one was checking into our room but the hotel charged for a full extra night less one persons breakfast the next day as a ‘discount’.  A very disappointing experience

Great staff, terrible hotel

Amazing hotel, close to the city centre, great breakfast, brand new rooms with super comfy beds! Helpful staff, good transport links and free parking. I can’t fault anything, it was a great stay for our Lapland trip!

Great hotel

Scandic Pohjanhovi

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Paid on the spot

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