Name: Un Lieu Unique
Address: 19 Rue Jean-Jacques Rousseau 74000 Annecy,Rue Jean-Jacques Rousseau, Annecy, Annecy, Annecy, 74000, France
Rating: 8

Smoke-free property

Heating

General

Bridal suite

Non-smoking rooms

Family room

Rooms

Free Wi-Fi

Internet

English

French

Languages Spoken

Family/Kid Friendly

Kids

Location

At the hotel

Théâtre Bonlieu

Centre Bonlieu

Jardins de I'Europe

Conservatoire Art et Histoire

Centre Commercial Courier

Basilique de la Visitation

Plage des Marquisats

Plage de l'Imperial

Moon Beach Annecy

Annecy Aventure

Belvedere Ski Lift

Patek Philippe Watch Museum

Museum of Modern and Contemporary Art

Geneva University

Geneva Museum of Natural History

Museum of Art and History

Reformation Wall Monument

Bourg-de-Four Square

Grand Theatre Opera

Bastions Park

Saint-Pierre Cathedral

Rath Art Museum

Geneva City Hall

Tavel House History Museum

Barbier-Mueller Archeology Museum

English Garden Park

Flower Clock

La Grange Park

Jet d'Eau Fountain

Chambery Airport

Paquis Baths

La Perle-du-Lac Park

Geneve Airport

Praz Ski Lift

Grangettes Ski Lift

Chenus Ski Lift

Verdons Ski Lift

Ariondaz Ski Lift

Un Lieu Unique

Annecy

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

We feel that we have been totally mislead with this property, we paid a premium price for the one night, and did not get what we paid for.

The host did not return my wife's call regarding the wi-fi not working, so we had not internet for our stay.

Our issues:
- Property was not what we expected as it was barricaded with temporary fencing due to the building being renovated, we didn't even think we could get into the place as it was a construction zone, it even had a crane set up near the front door!!
- Wi fi did not work. Host was notified but problem was not rectified.
- Our view from our balcony was obstructed by scaffolding
- We didn't receive entry instructions via email, it was only when I downloaded the booking.com app did I find the information.
- There was an industrial power board in the entry hallway and a power cord running from the front door to the 1st floor near our entry
- We called you 4 times between 4:39 and 5:08 with no answer, on the 5th time at 5:21 you answered and we advised the host of our issues with the property. She phoned us back advising us there were no alternatives.
- Front door to the apartment looks like its been broken into, door handle is loose and feels like it's going to fall out of the door.
- Kitchen tap (flick mixer) is badly installed, moves around and looks as though itss been added as an after thought
- Skirting boards falling off wall
- Flooring "gappy" and looks like its been done quickly and cheaply.
- Curtains have holes in them, they are block out curtains but they let beams of light in through the holes.

Feel totally ripped off!

We stayed in "Le Gold" First of all the plus points. The location is ideal in the centre of the old town near all the shops and restaurants despite which it is very quiet at night.
Communication with the owner is dreadful, I tried booking via the  message board on their own website but got no reply. Finally contacted Ludavine by telephone and made a booking which she confirmed by text which promptly got lost amongst all my other texts with no heading to search and retrieve.  Two weeks before I tried e mailing again and again and also telephoning with no response.  I then e mailed a cancellation and booked elsewhere. Imagine my surprise when the night before arriving I got a text ( again) giving me the door code( but no address). I telephoned and was told she never got any e mails although they were all sent to her website. To cut a long story short we took the booking but lost 160 euros deposit on the replacement apartment.
The design is indeed chic but looking tired with skirting boards coming off the walls, a dripping shower 3 feet from the bed which was like some form of water torture and (which I texted the owner about having realised that e mails don't work) no indication or information on wi-fi I assumed there was none but may have been mistaken. Nespresso machine but with generic pods half of which did not work and light bulbs which needed replacing. The owner arrived on the second day and was very charming, she again denied getting my text and said to push the shower control harder!  That did not work. Payment was by CASH.  The impression left was a lack of professionalism no written or e mail confirmation no receipt for payment and very poor communication.  In fairness we did get a 40 euro discount, one third of what we lost.  The concept is good but alas in its current form it is style over substance.

Style over substance

The state of the entrance and the entrance hall was absolutely disgusting - please see our photos. We decided not to stay the night due to the condition of the building. The owner who was nowhere to be seen when we arrived refused to answer several attempts to contact her with our concerns.

Do not stay at this place.

superb place to stay, great location fantastic people lots to do. try the lake, try hiring a bike. we met up with people who live close by , who showed us a few hidden gems. excellent. eating locally, found local food a must have.

one not to miss

> Very comfortable bed and awesome shower (it's just a shower, not a bath).
> Interior design is great but looking very tired - chipped paint, peeling veneers, frayed towels.
> Pretty clean, though smelled faintly as is previous occupants had been smokers?
> Great location and canal views, but still quiet.
> Communication with the owner was VERY difficult - 3 emails & a voicemail went unanswered until finally I got through; 24 hours before check-in, and after another call, I finally received details of the lock box / check in by text message - after this, it seemed the best way to get an answer from Emilie was to text her... Which is not normal behaviour for a host/hotel.
> Super close to some great restaurants and bars - especially recommend Beer o Clock bar and Poivrier restaurant.

Le Lodge is quirky but a bit tired; host communication very difficult

The Le Lodge apartment itself was in a great location, in the center of town and overlooking the canal. The view was incredible and we felt like were in the middle of the action. 

To get to the actual apartment, you have to walk into a dank, dark hallway. We were never sure if we were in the right place because it was not clearly labelled where to go. Like other reviewers mentioned, it felt like the Amazing Race trying to get the code, to get the key, to get to the apartment, etc. Wish communication with the owner was done in advance. I had to email several times to figure out how to get the key, where to park, what the Wi-Fi code was, etc. The apartment itself was a little tired and dinged up.

Un Lieu Unique

Main amenities of the hotel

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Location

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General

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Kids

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